This role designs, develops, and supports reports and dashboards using Epic reporting tools and enterprise analytics platforms, manages multiple projects, supports upgrades and testing, and contributes to training while delivering excellent customer service in a healthcare environment. Experience with data query, visualization, dashboard and/or scorecard tools (analytics tools) a plus, such as SAP BOE (BOBIP), Tableau, QlikView, SPSS Modeler, Microsoft Power BI, Crystal Reports, Microsoft SQL Server Packages, Microsoft SSAS, etc.