This person brings together comprehensive hospital operations knowledge, Epic and broader EMR delivery experience, managed services expertise, delivery rigor, financial acumen, technology fluency, ecosystem partnership leadership, and cross-functional collaboration to build a delivery center that improves margins, expands capacity, drives measurable client outcomes, and strengthens competitive differentiation. The Director will work cross-functionally across Client Partners, Solutions Architects, the vendor ecosystem, Technology Service Line leaders, Security teams, the Microsoft Business Line, finance, and executive leadership to build a delivery organization that is scalable, operationally disciplined, commercially relevant, and aligned to the evolving needs of healthcare clients.