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Feast Coast Hospitality, which oversees hospitality brands Original Grain, XO Taco, Fly Bird fried chicken, and Hot Stuff Sauce is looking for a results-driven restaurant manager to manage a new restaurant operation in Syracuse with a focus on leadership, coaching and mentoring staff focused on thoughtful and intentional hospitality. Teach, coach and mentor all Front of House hospitality employees including hosts, servers and bartenders.

<div>Feast Coast Hospitality, which oversees hospitality brands Original Grain, XO Taco, Fly Bird fried chicken, and Hot Stuff Sauce is looking for a results-driven restaurant manager to manage a new restaurant operation in Syracuse with a focus on leadership, coaching and mentoring staff focused on thoughtful and intentional hospitality.  Responsibilities:</div><ul><li>Team building and coaching.</li><li>Managing daily food and beverage operations.</li><li>Forecasting, planning, sourcing, and ordering supplies for restaurant operations.</li><li>Building positive relationships with employees, customers and vendors.</li><li>Adhering to the food and beverage budget.</li><li>Following food and safety regulations.</li><li>Maintaining positive customer relationships, processing complaints, and responding to customer needs.</li><li>Assisting with catering and large events.</li><li>Creating and enforcing restaurant policies, targets/goals, and SOPs.</li><li>Hiring, training, and managing food and beverage staff.</li><li>Teach, coach and mentor all Front of House hospitality employees including hosts, servers and bartenders. </li><li>Ensure that health and safety protocols are adhered to.</li><li>Communicate with customers to receive feedback and manage complaints.</li></ul><div> Requirements:</div><ul><li>Minimum of 4 years experience in the hospitality industry, with an emphasis on food and beverages.</li><li>Culinary or food service management degree may be advantageous.</li><li>In-depth knowledge of the food industry.</li><li>Strong working knowledge of related computer software, including restaurant POS software.</li><li>Ability to adhere to budgets and meet financial targets.</li><li>Exceptional organizational, leadership, problem-solving, and communication skills.</li><li>Ability to forecast food and beverage needs.</li><li>Excellent customer service skills.</li><li>Great delegation skills.</li><li>Team Player.</li><li>Leader by example.</li></ul><div> Interviews will be set up via text message. Resumes may also be set to Maryanne@feastcoast.co.</div>

Double Cheese

Assistant Manager

Bartending

Budgeting

Catering Services

Coaching

Communication Skills

Computer Software

Customer Relations

Customer Support/Service

Develop and Maintain Customers

Employee Relations

Food Safety

Food Services

Food and Beverage Industry

Forecasting

Hospitality and Tourism

Leadership

Mentoring

Order Supplies

Point of Sale (POS) Software

Problem Solving Skills

Regulations

Resolve Customer Issues

Restaurant

Safety/Work Safety

Standard Operating Procedures (SOP)

Team Building

Team Player

Track Customer Issues

Training/Teaching

Betterteam

Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&R Hospitality Management. Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies.

Guest Service Agent Location : Hotel Alameda518 W 27th St, New York, NY 10001SUMMARY: To assist guests efficiently, courteously, and professionally in all Guest Service related functions and to maintain high standards of service and hospitality.RESPONSIBILITIES:<ul><li>Provide the highest quality of service to the customer at all times. Promptly and effectively deal with guest complaints and requests. </li><li>Check guests in and out efficiently and in a friendly manner.</li><li>Post guest charges and compute guest bill, collect payment and make change for hotel guests following all cash handling procedures as required by M&R Hospitality Management.</li><li>Handle guest mail and messages per established procedures. Be very knowledgeable of Rewards program and promotions.</li><li>Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies. </li><li>Take reservation requests efficiently.</li><li>Answer switchboard in accordance with standards of proper telephone etiquette. </li><li>Block rooms and handle special requests.</li><li>Monitor room availability.</li><li>Handle safe deposits by guests per established procedures. </li><li>Keep lobby, back office and desk area clean and presentable.</li><li>Have a thorough knowledge of emergency and security procedures. </li><li>Offer and properly handle requests for wake-up calls.</li><li>Know how to clean guest rooms to standards.</li><li>Open and close shift; make cash drops.</li><li>Ensure all credit cards, cash, and change fund are balanced throughout each shift. </li><li>Inform management of any guest or systems related complaints or problems.</li><li>Communicate with incoming staff and management by logging pertinent information in the pass on log. </li><li>Keep maintenance informed of all maintenance needs.</li><li>Pass on guest lost and found inquiries to management or supervisors.</li><li>Assist in marketing effort by completing Company Tracking nightly.</li><li>Must wear proper uniform at all times in accordance with the Standards of Appearance. Have a thorough knowledge of emergency procedures.</li><li>Practice safety standards at all times.</li><li>Be able to move luggage or packages weighing up to 40 lbs.</li><li>Each associate will be required to follow the rules as found in the M&R Employee Handbook</li><li>Perform other duties as assigned by management, of which employee is capable of performing</li></ul>

Hospitality Jobs in Manlius, NY

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Hospitality Jobs in Manlius, NY

Assistant Manager Double Cheese

Guest Service Agent - Hotel Alameda Hotel Alameda

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