Brewing delicious coffee or mixing a signature cocktail; Being a secret concierge to the city, answering guests’ questions about the best places to visit, eat, shop or party; Maintaining the living room and cleaning canteenM, and arranging food displays for the following shift; Helping our guests with any requests or demands regarding our facilities (you may even get some new tech skills); Handling reservations in our property management system (PMS), including the daily the night audit; Holding the keys to the castle; responsible for operations during the night shifts; Taking care of our guests including in emergency situations. your typical citizenM shift could include: Making sure everyone gets a warm welcome as soon as they walk in; Helping guests at the self check-in kiosks (we have no reception desk); Preparing and serving hot and cold breakfast and meals; Being a kitchen hero - this means you'll be dishwashing, kitchen cleaning, food handling and cooking.