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Jobs

Senior Customer Technical Support Representative Axon

Senior Customer Technical Support Representative
Boston, MA
  • $26.26–$42.02 / hour

Troubleshoot and resolve technical issues related to general product knowledge, networking, training, software download/installation/registration/performance, returning damaged devices, and any other Axon related questions. We're committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work.

30+ days ago
ZOLL Medical logo

Customer Support Representative ZOLL Medical

Customer Support Representative
Chelmsford, Massachusetts
Remote
  • $21.80–$26 / hour

The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Provide Customers with detailed, accurate information on status of purchase orders, sales orders, returns, credits, shipping information and navigation through ZOLL web store.

11 days ago

Customer Support & Social Engagement Specialist 143 Studios

Customer Support & Social Engagement Specialist
Boston, Massachusetts

The goal is to create a more consistent audience experience across customer support, podcast, social and community channels - while helping the team identify recurring themes, surface meaningful stories and close the feedback loop between our audience and the broader organization. You will help create the structure around how inbound messages are categorized, routed, tracked, reported and turned into useful insights for the Community team, leadership, and cross-functional teams.

30+ days ago

Customer Support Reps - AI Training - Boston, US Prolific Academic Ltd

Customer Support Reps - AI Training - Boston, US
Boston, MA

We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback. We're looking for Customer Support Representatives to join our Expert Network to help train and evaluate cutting-edge AI models using real service expertise.

30+ days ago
PerkinElmer logo

Senior Customer Support Engineer- Analytical Labs PerkinElmer

Senior Customer Support Engineer- Analytical Labs
Cambridge, Massachusetts

With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services. When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs.

30+ days ago

Customer Support & Quotes Coordinator Xico Lighting

Customer Support & Quotes Coordinator
Woburn, Massachusetts

Role Overview Xico Lighting is hiring a Customer Support & Quotes Coordinator to support our architectural sales agents by preparing accurate quotations and maintaining clean Salesforce records. The primary responsibility is to convert incoming agent requests into structured opportunities and quotations using established pricing tools and scripts.

30+ days ago

Customer Service Coordinator – Travel Support Enchanted Horizons Travel

Customer Service Coordinator – Travel Support
Leominster, Massachusetts

This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process. We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience.

30+ days ago

Remote Customer Support – Travel Industry Dreamstravelcr

Remote Customer Support – Travel Industry
Boston, Massachusetts
Remote

In this role, you will help travelers plan unforgettable experiences by providing destination guidance, organizing travel details, and supporting clients throughout their entire planning process. As a Travel Experience Specialist, you will work remotely while helping clients transform their travel ideas into well-organized itineraries and memorable experiences.

30+ days ago

Foodservice Customer Service & Sales Support Coordinator North Coast Seafoods

Foodservice Customer Service & Sales Support Coordinator
Boston, MA

This position plays a critical role in ensuring exceptional customer service while supporting daily order processing, inventory communication, pricing updates, shipping administration, and coordination between customers, sales, production, shipping, trucking, and logistics. This role serves as the communication hub for the daytime HRI operation by responding to customer inquiries, processing customer orders, coordinating information between departments, and helping ensure orders are processed accurately and delivered on time.

24 days ago

Travel Customer Support Specialist Kopp Travels

Travel Customer Support Specialist
Boston, Massachusetts
Remote

Kopp Travels USA is seeking a reliable and service-driven Travel Customer Support Specialist to support our clients throughout their travel journey from the moment they book until they return home. This role is ideal for someone who enjoys helping people, pays close attention to detail, and is passionate about travel and customer experience.

19 days ago

Remote Travel Customer Support Specialist Hallford Travels

Remote Travel Customer Support Specialist
Nashua, New Hampshire
Remote

In this role, you will assist clients with travel-related questions, help coordinate travel arrangements, and provide support throughout the travel planning process. This opportunity is well suited for individuals who enjoy helping others, have strong communication skills, and are interested in working in the travel industry from a remote environment.

30+ days ago

Customer Support Specialist II Hutchinson

Customer Support Specialist II
Woburn, Massachusetts
  • $56,000–$69,000

Our work spans piezoelectric components, shock and vibration sensors and software, and smart systems designed to provide meaningful value and technical insight to our customers. With a team of over 50 employees, we deliver advanced products and solutions to customers across U.S. government agencies (including the Department of Defense and NASA) as well as the broader commercial market.

9 days ago

Foodservice Customer & Sales Support Coordinator North Coast Seafoods

Foodservice Customer & Sales Support Coordinator
Boston, MA

This position plays a critical role in ensuring exceptional customer service while supporting daily order processing, inventory communication, pricing updates, shipping administration, and coordination between customers, sales, production, shipping, trucking, and logistics. This role serves as the communication hub for the daytime HRI operation by responding to customer inquiries, processing customer orders, coordinating information between departments, and helping ensure orders are processed accurately and delivered on time.

24 days ago

Customer Support Engineer Sauce Labs

Customer Support Engineer
Boston, MA

Trusted by 80% of the world's top ten largest financial institutions and over 300,000 enterprise users, Sauce Labs provides the only AI platform capable of turning business intent into autonomous testing and quality assurance. You'll be expected to fully comply with all policies and procedures related to security at the department and org wide level and exercise a 'security first' approach to how we design, build & run our products and services.

30+ days ago

Customer Support & Social Engagement Specialist 143 Studios LLC

Customer Support & Social Engagement Specialist
Boston, MA

The goal is to create a more consistent audience experience across customer support, podcast, social and community channels - while helping the team identify recurring themes, surface meaningful stories and close the feedback loop between our audience and the broader organization. You will help create the structure around how inbound messages are categorized, routed, tracked, reported and turned into useful insights for the Community team, leadership, and cross-functional teams.

30+ days ago
Whole Foods Market Inc logo
New

Customer Service Associate Team Leader (Front End Support Assistant Manager) Whole Foods Market Inc

Customer Service Associate Team Leader (Front End Support Assistant Manager)
Sudbury, MA
  • $20.05–$35 / hour

Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level.

3 days ago
Nordstrom logo

Customer Service & Retail Sales Floor Support - Newbury Rack Nordstrom

Customer Service & Retail Sales Floor Support - Newbury Rack
Boston, Massachusetts

Assist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal.

19 days ago

Customer Support Specialist Wakefield Thermal Solutions

Customer Support Specialist
Nashua, New Hampshire

Administer and manage key business processes for assigned customer accounts, including quotations, sample and prototype coordination, pre-production, production, order management, quality support, and ongoing customer service. Building on over four decades of leadership and experience, Wakefield Thermal designs, manufactures, and sells thermal management products that remove excess heat generated by electronic components.

30+ days ago

Customer Support Associate (JavaScripting Expert) Zinier

Customer Support Associate (JavaScripting Expert)
Boston, MA
Remote

Zinier is looking for a customer-focused, technically curious Technical Support Engineer who is an expert is JavaScripting and knowledge of ReactJS is an added benefit, to join our growing global support team. You'll work cross-functionally with Engineering, Product, Professional Services, and Customer Success teams to investigate issues, drive resolutions, and improve the overall customer experience.

30+ days ago

Customer Support Associate (JavaScripting Expert) (Remote) Zinier

Customer Support Associate (JavaScripting Expert) (Remote)
Boston, MA
Remote

Zinier is looking for a customer-focused, technically curious Technical Support Engineer who is an expert is JavaScripting and knowledge of ReactJS is an added benefit, to join our growing global support team. You'll work cross-functionally with Engineering, Product, Professional Services, and Customer Success teams to investigate issues, drive resolutions, and improve the overall customer experience.

9 days ago
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