Responds to inquiries from internal and external customers in a timely and professional manner, providing accurate information and/or direction to the proper resources Validating bank deposits by verifying accounting string information, reconciling amounts received and amounts to be deposited, and ensuring protection of funds until delivered to the appropriate person/entity Provides oversight of the customer service reception desk which includes but is not limited to: mail and courier services, scheduling meeting rooms and vehicle service; answering main telephone line for department. Extensive knowledge of Microsoft Office, Word, Excel, PowerPoint, Access Database; Considerable knowledge of governmental organization and functions; Ability to communicate effectively, both orally and in writing; Ability to work individually with minimum supervision or as a team member; Ability to operate a variety of telephone / computer / radio / electronic equipment; Ability to communicate effectively in a public setting.