Project Delivery** + Drives program performance to meet and/or exceed client satisfaction and KPIs + Drives business performance and the attainment and exceedance of internal KPIs + Interacts with Governance & Risk Leader to ensure any service issues are identified and addressed in a proactive manner + Develops and formulates solutions to client problems/issues + Participates in project reviews of major program/project dashboards/deep dives to identify issues and improve performance + Works to drive adoption of digital tools + Actively integrates global resources into local delivery and manages the change associated with this transition + Directly manages projects **People Leadership** + Act as direct supervisor for a team of remediation professionals + Serves as a focal point for major issue resolution, and provides rapid follow-up to address concerns + Participates in feedback for Project Managers to assure client satisfaction and long-term growth + Develops and implements a succession plan for the program team and advises on the recruiting of key people to serve client needs + Assures that project delivery employees working on major programs are trained and mentored with a long-term goal of training new program managers **Business Development** + Works collaboratively with Client Account Managers and Environmental Business Line Leadership to grow profitable backlog and ensure the financial success of their respective client program + Builds, maintains, and facilitates trusting relationships with key contacts across the depth and breadth of client organizations + Develops budgets that allow for business development portfolio management, tracking & optimizing wins and bookings, and project oversight + Leads capture strategies for key pursuits and major projects within the program, ensures those strategies yield high capture rates, grows the business and relevant technical capabilities **Qualifications** **Minimum Requirements** + Bachelor’s degree in environmental science, engineering, or related field AND (8) eight years of experience or a demonstrated equivalency of experience and/or education. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.