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Jobs

for Desktop Support Engineer (Window 11 Upgrade) Tanisha Systems

for Desktop Support Engineer (Window 11 Upgrade)
Plymouth, MA
  • Contractor

Required Technical and Professional Expertise: 6 + years’ experience customer service and support of Windows Operating systems in a global enterprise environment from both software and hardware troubleshooting standpoint. Monitor and analyse gaps building processes to rationalize, troubleshoot and escalate technical problems with endpoint management clients, client inventory, application deployments and security patching.

30+ days ago
Consigli Construction logo

IT Co-Op (Spring 2027) Consigli Construction

IT Co-Op (Spring 2027)
Milford, MA
  • $23–$28 / hour

Work directly with our Support and Jobsite Operations teams to assist with resolving technical problems and issues as they arise. Strong written and verbal communication skills, with the ability to clearly convey information to team members, clients, and cross-functional stakeholders.

30+ days ago
Consigli Construction logo

IT Co-op (Spring 2027) Consigli Construction

IT Co-op (Spring 2027)
Milford, Massachusetts
  • $23–$28 / hour

Work directly with our Support and Jobsite Operations teams to assist with resolving technical problems and issues as they arise. Strong written and verbal communication skills, with the ability to clearly convey information to team members, clients, and cross-functional stakeholders.

30+ days ago

Internal IT Lead Harbor IT

Internal IT Lead
Framingham, Massachusetts
Remote
  • $90,000–$115,000 / year

This is a player/coach role where you'll not only lead and mentor the team but also directly handle tickets, resolve issues, and ensure seamless technology operations across the organization. Position Overview: We are seeking a hands-on, experienced Internal IT Lead to build, guide, and support our internal IT function.

30+ days ago

Service Desk Support Analyst M.S. Walker

Service Desk Support Analyst
Norwood, Massachusetts

Provision user accounts and access, assist with password resets, multifactor authentication setup, and account security requests, and support Active Directory, Microsoft Entra ID, and Microsoft 365 user administration following established security and compliance procedures. Support warehouse, logistics, manufacturing, and office technology, including handheld devices, barcode scanners, printers, and label printers, and help users with ERP and WMS access issues, coordinating with vendors and internal technical resources when needed.

26 days ago

IT & Technology Decision Makers - Paid ITSM/ESM Research Study - Boston, US Prolific Academic Ltd

IT & Technology Decision Makers - Paid ITSM/ESM Research Study - Boston, US
Boston, MA

Scenario Review: apply your real-world experience to assess and respond to IT and service management scenarios, such as incident escalation, ticket triage, employee onboarding requests, and internal helpdesk workflows. We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback.

30+ days ago

Now Hiring IT and Telecom Field Technicians HARDY INDUSTRIES

Now Hiring IT and Telecom Field Technicians
Braintree, MA
  • Full time

This role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. AMG Tech Support is seeking skilled, driven technicians to support our growing national client base.

30+ days ago
New

Help Desk Support Fintech

Help Desk Support
Beverly, MA
  • $45,000–$55,000 / year

This integrated platform centralizes invoice data and payments, POS and delivery data, product and cost compliance, price book management, and industry market data using AI, seamless integration capabilities, and proprietary automation technology. Experience configuring, maintaining, and troubleshooting Microsoft Autopilot and Intune environments, including but not limited to: device & user configuration, device & user profiles, application packaging.

6 days ago
Zones logo

IT Service Desk Technical Trainer Zones

IT Service Desk Technical Trainer
Boston, MA
  • Full time

Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services.

15 days ago

Sr. IT Systems Engineer Hi Marley

Sr. IT Systems Engineer
Boston, MA
  • $89,000–$164,000 / year

Working within the architecture and frameworks set by our senior technology and security leadership, you'll do the engineering that makes them real: automating identity and access lifecycle, hardening the SaaS applications our teams rely on, managing our device fleet, and building the AI-enabled workflows that eliminate manual toil. IT Service Management & Request Portal Modernization: Build and maintain a modern Jira Service Management (JSM) request portal with structured forms, approvals, and embedded knowledge articles to reduce email-based IT intake.

30+ days ago

IT System Specialist VS Tech Solutions

IT System Specialist
Massachusetts

Administer Microsoft 365 licenses/access across 100+ team members, working with existing MSP, procuring/sourcing equipment to connect multiple office locations, in an efficient IT infrastructure. Maximize performance by troubleshooting network problems and outages and scheduling maintenance upgrades across on premise and cloud servers.

28 days ago
New

Client Solutions Manager - Operational IT Programs & Contract Services Worldcom Exchange, Inc

Client Solutions Manager - Operational IT Programs & Contract Services
Salem, NH

Acting as the single point of accountability to the customer and to internal leadership, the Client Solutions Manager coordinates cross-functional teams, manages program profit and loss (P&L), drives customer satisfaction and retention, resolves escalations, and partners with Sales to secure new business and protect and grow existing accounts. Program Delivery & Operational Excellence Lead the planning and sales process of operational IT programs (large rollouts, device lifecycle management, contracted services) — managing scope, schedule, milestones, dependencies, risks, and resources across concurrent workstreams while directing cross-functional, matrixed teams without direct line authority.

6 days ago

Desktop Support TechDigital

Desktop Support
Boston, MA

Provide dedicated on-site desktop support for front-office users including portfolio managers, traders, research analysts, and sales teams. Provide basic L1 support for investment management applications like: • Bloomberg, Refinitiv (Reuters), FactSet, Aladdin (or similar platforms).

13 days ago

Sr. Manager/Associate Director, G&A Business Systems Analyst, IT Agios Pharmaceuticals

Sr. Manager/Associate Director, G&A Business Systems Analyst, IT
Cambridge, MA
  • $131,035–$196,553 / year

Create and deliver documentation required per established project implementation process for each phase of SDLC including but not limited to creating User requirements doc, system impact assessment, Test plan, Test scripts, traceability matrix, training plan, communications plan, end user guides, RAID logs, status reports, data migration plan, etc. To accomplish this, we are looking for a business systems analyst who can: Perform the traditional functions expected of a Business Systems Analyst - document requirements, develop flow diagrams, and understand business processes and analyzing and streamlining those business processes via facilitated meetings with business stakeholders.

30+ days ago

Now Hiring IT and Telecom Field Technicians Hardy Industries

Now Hiring IT and Telecom Field Technicians
Attleboro, Massachusetts

Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist. This role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.

30+ days ago

MAC Support Technician - L2 Sky System Inc

MAC Support Technician - L2
Boston, Massachusetts
  • Full time

The role focuses on incident resolution, service requests, break-fix support, and ensuring service delivery in line with defined SLAs. The Apple macOS Desktop Support L2 Engineer will provide comprehensive end-user support for corporate Mac devices.

30+ days ago

IT Project Manager The Steely Group

IT Project Manager
Hybrid, Boston, MA

The PM will be responsible for all phases of the SDLC process including (but not limited to) project plan development, risk and issue management, project communications, project tracking and reporting, project repository maintenance, vendor coordination, and stakeholder management. The ideal candidate will have experience in IT Operations projects including transitions between Managed Service Providers (MSP), end-user-support services, IT security, and infrastructure projects.

14 days ago

Desktop Support - Amgen - Cambridge, MA GTN Technical Staffing

Desktop Support - Amgen - Cambridge, MA
Cambridge, MA

Respond to incidents via tickets or another request by end-users on-site. Have strong customer service experience working with end-users.

30+ days ago
New

IT Security Engineer Cambridge Mobile Telematics

IT Security Engineer
Cambridge, MA
  • $90,700–$113,400 / year

Proactively investigate and remediate emerging vulnerabilities impacting endpoints and Saas tools Act as tier 1 incident responder for remediating security incidents, exploits or alternative security events. Reporting to the leader of IT Security, you will work in a highly collaborative role, mostly focused on the execution of assigned tasks relating to information technology security, infrastructure, and IT-managed cloud solutions.

5 days ago

Deskside Support Technician Yantran LLC

Deskside Support Technician
Gloucester, MA

Job Summary: We are seeking a reliable and technically skilled Deskside Support Technician to provide on-site IT support in Austin, TX USA. This role focuses on supporting end-user devices, Zebra printers, VIP escalations, network troubleshooting, and PC logistics.

30+ days ago
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