Additional Support: Employee Assistance Program, Jury Duty Leave, Bereavement Leave, and More Key Responsibilities for the Hotel Front Office Supervisor, Hotel Front Desk Supervisor, or Hotel Guest Service Supervisor include: Maintains day-to-day operations of the Front Desk. What We Are Looking For in a Hotel Front Office Supervisor, Hotel Front Desk Supervisor, or Hotel Guest Service Supervisor Strong interpersonal skills and possession of a full understanding of professional business ethics and customer service excellence.