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The Sales Manager assists the hotel General Managers, Assistant General Manager, and Chief Engineer to accomplish the goals of the company. Communicate pertinent information regarding groups to the various departments of the hotel to ensure a cohesive and consistent process with the overall goal of customer and guest satisfaction.

BryantCorp is a respected family-owned real estate development and property management company committed to providing commercial and hospitality spaces that improve our communities. BryantCorp currently owns and manages four hotels with two hotels in the development pipeline. Industriousness, innovation, excellence, respect, compassion, and collaboration drive our team in everything we do. Job DescriptionReports To: Area Director of Sales Collaborates With: General Manager POSITION PURPOSE AND OBJECTIVES:The Sales Manager works to support BryantCorp's vision of building better communities through beautiful spaces. The Sales Manager assists the hotel General Managers, Assistant General Manager, and Chief Engineer to accomplish the goals of the company.As a Sales Manager, you can deliver the BryantCorp difference by building relationships with our guests from the beginning of their booking process throughout their stay. You will be responsible for responding to guest inquiries, coordinating event details, and providing administrative sales support. PREFERRED QUALIFICATIONS:<ul><li>Ability to perform assigned duties with attention to detail, speed, accuracy, followthrough, courtesy, cooperativeness, and work with a minimum of supervision.</li><li>Refined verbal and written communication skills.</li><li>Must be proficient in general computer and Microsoft Office</li><li>12 months of hotel sales and/or front desk experience preferred, but not required</li><li>Interpersonal skills and the ability to work well with co-workers and the public.</li><li>Previous sales experience preferred</li></ul> ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:This position is responsible for:<ul><li>Supporting the Area Director of Sales with a focus on optimizing revenue and bookings</li><li>Communicate pertinent information regarding groups to the various departments of the hotel to ensure a cohesive and consistent process with the overall goal of customer and guest satisfaction.</li><li>Drive revenue by actively selling meeting and event spaces to prospective clients</li><li>Respond promptly to incoming sales inquiries and calls, providing accurate information and tailored solutions</li><li>Prepare, distribute, and manage group agreements and contracts in a timely manner</li><li>Create, monitor, and manage room blocks, ensuring accuracy and optional utilization</li><li>Conduct consistant follow-up and communication on room blocks</li><li>Accuretly input and maintain all group, event, and client details within designated systems</li><li>Conduct on-site tours for walk-in clients and potential groups, showcasing the property and event spaces</li><li>Deliver exceptional guest service throughout the sales and planning process, ensuring a positive and client experience</li><li>Providing exemplary guest service by demonstrating a personal commitment to making every guest satisfied.</li><li>Other duties as requested by the Area Director of Sales</li></ul> BryantCorp is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.BryantCorp uses E-Verify to check the employment eligibility of our new hires. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) and the United States Citizenship and Immigration Services (USCIS). The system allows employers like Grinnell College to verify the employment eligibility of its employees, regardless of citizenship. Based on the information provided on Form I-9, E-Verify confirms this information with DHS and Social Security Administration (SSA) records.

Hampton Inn and Suites Downtown Owensboro/Waterfront

Sales Manager

Communication Skills

Computer Skills

Contract Management

Customer Experience

Customer Satisfaction

Detail Oriented

Event Management

Homeland Security

Hotel Management

Interpersonal Skills

Microsoft Office

Presentation/Verbal Skills

Property Management

Real Estate Development

Regional Sales

Sales

Sales Management

Sales Pipeline

Sales Prospecting

Sales Support

Service Delivery

Social Security Administration

Team Lead/Manager

Time Management

Writing Skills

Talent Acquisition

The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or “pushing” applications and assisting clients who are applying and/or receiving public assistance among other administrative tasks. Knowledge Services has a great opportunity for a strong customer service focused individual who wants to make a difference in their daily work life with the FSSA / Division of Family Resources (DFR) as an Eligibility Assistant.

HOUR

Overview:
THIS POSITION IS LOCATED IN EVANSVILLE, IN.Knowledge Services has a great opportunity for a strong customer service focused individual who wants to make a difference in their daily work life with the FSSA / Division of Family Resources (DFR) as an Eligibility Assistant. This position will provide general office support and assistance for case workers and clients applying for public assistance. This position will provide customer service and interact directly with the general public, clients, office staff, and other state personnel.  The DFR is responsible for determining eligibility for individuals applying and/or receiving public assistance. Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or “pushing” applications and assisting clients who are applying and/or receiving public assistance among other administrative tasks. Knowledge Services, established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more. As such, Knowledge Services is committed to providing opportunities for growth – in our company, in each team member, and in our relationships. We believe titles do not define a person, but provide a framework to each person’s endless potential. Our focus on improving our team, product, and processes drives us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service.   

Responsibilities:
<ul><li style="color:#000000">Welcome all on-site visitors and determine nature of business</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Review client information for accuracy</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Assist with computer applications</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Schedule client appointments</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Scan documents into client case file</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Maintain fax machines and copier functions</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Answer and direct incoming calls</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Maintain daily activity reports</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Deliver outstanding customer service to all clients</li></ul>

Qualifications:
<ul><li style="color:#000000">Desire to help others</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Strong customer service background</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Ability to maintain confidentiality</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Handle conflict in a calm manner</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Reliable and dependable in the work place</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Ability to multi task</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Proven job stability</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">High School diploma or equivalent</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Clean criminal background</li><li style="color:#000000;font-family:'calibri' , sans-serif;font-size:11pt">Previous experience as a Customer Service Representative, Cashier, Clerk, Administrative Assistant, Receptionist, or Front Office desired</li></ul> This is a long-term position where you can make an immediate impact on your community, plus the potential for promotion. The wage is $15.00/hr with paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM.   If you are looking for a position that could be the start of your career, apply now for immediate consideration.   Physical Requirements:<ul><li>Job frequently requires sitting, handling objects with hands.</li><li>Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds.</li><li>Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation for any part of the application or hiring process, please contact TalentHR@knowledgeservices.com.</li></ul>  Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply. #INDDFR

Eligibility Assistant - Front Desk

[AW]-iCims

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Sales ManagerHampton Inn and Suites Downtown Owensboro/Waterfront

Eligibility Assistant - Front DeskDFR

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