Our larger-than-home environment is the philosophy of Service Essentials:Greet every guest with a smileUse guests' names at every opportunityProvide quick and efficient serviceOffer assistance and provide optionsThank the guest and invite them backDetail guests on elevator ride to rooftop arrival desk (i.e. inform of hotel services, amenities, fitness centers, F&B offerings and hours of operation)Qualifications:Customer service and cash handling experience is requiredMust have schedule flexibility for both AM/PM/Overnight shifts, weekends and holidaysRequires proficiency in English to include speaking, reading and writing. Must be able to multi-taskAbility to learn quickly and work in a fast-paced position with guest interactionA true desire to satisfy the needs of others in a fast-paced environmentHigh school diploma or equivalent requiredAbility to lift, pull, and push moderate weight (minimum of 50 lbs.)Must possess basic computer skills, i.e., Microsoft Word and Excel, Internet Explorer, etc.