PART_TIME

PERMANENT

TEMPORARY

HOUR

Opprotunity to work multiple departments if your skills exceed Front Desk. Meet a variety of people from different places?

<p tabindex="0">Do you want to work in a fun Envirnoment? Meet a variety of people from different places?  Team player with the ability to work alone as needed. This is the place for you.  Advancement is available over time with performance and skill, and you can recieve more compensation within 30 days. Opprotunity to work multiple departments if your skills exceed Front Desk. </p>

<p tabindex="0">Age-restricted to 21+ because adults need a vibrant bar scene and a great pool party too. The vibe: a throwback to retro fun, relaxed, unstuffy, and slightly quirky- what’s not to love? Whether you are here to unwind and relax or drink, listen to live music, sing karaoke, play trivia, or just laugh with friends,</p>

Upper Deck Hotel and Bar

Hotel Front Desk Agent

Team Player

Hotel Reservation

Hotel Industry

Payment Processing

Message Services

Copying Machines

Hospitality and Tourism

Computer Systems

Credit Processing

Computer Software

FILING

UNKNOWN

FEED

Manage core front desk operations by delivering exceptional customer service and performing all administrative functions, including phone and email communications, appointment scheduling, facility bookings, registration processing, filing, data entry, report preparation and any additional administrative duties assigned by management. Develop a thorough understanding of all facility offerings, including court availability, gym schedules, lodging options, and membership packages.

<p/><div><div><div><div><p><b>Job Overview</b></p><p>We are seeking an energetic and detail-oriented Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management functions. Your positive attitude and organizational skills will ensure a smooth and professional experience for visitors, clients, and team members alike. This role offers an exciting opportunity to develop your administrative expertise in a dynamic environment.</p><p><b>Key Responsibilities</b></p><ul><li>Greet and welcome visitors, members, and athletes with positive and professional demeanor. Provide information about the facility, programs, services, and events. Address inquiries and resolve issues promptly and efficiently.</li><li>Manage core front desk operations by delivering exceptional customer service and performing all administrative functions, including phone and email communications, appointment scheduling, facility bookings, registration processing, filing, data entry, report preparation and any additional administrative duties assigned by management.</li><li>Maintaining a clean and organized reception area.</li><li>Oversee member check-ins and access to facilities.</li><li>Support membership sign-ups, cancellations, and updates to member account information.</li><li>Answer incoming calls and direct them appropriately. Manage email correspondence, responding to inquiries and forwarding messages as needed. Communicate effectively with staff, coaches, and management.</li><li>Convey and process registrations for memberships, classes, court rentals and policies.</li><li>Manage bookings for lodging, ensuring accuracy and efficiency.</li><li>Develop a thorough understanding of all facility offerings, including court availability, gym schedules, lodging options, and membership packages. Stay up to date on any changes or promotions.</li><li>Handle customer complaints and resolve issues effectively. Escalate complex problems to the appropriate manager.</li><li>Perform tours of the facility for prospective members.</li><li>Monitor the reception area and ensure the safety and security of visitors and staff. Adhere to all facility policies and procedures.</li></ul><p><b>Qualifications</b></p><ul><li>Proven experience in office management or administrative roles with strong clerical skills</li><li>Flexible availability, including evenings, weekends, and holidays</li><li>Excellent computer literacy including proficiency in Microsoft Office (Word, Excel, Outlook), and data entry software</li><li>Strong organizational skills with the ability to multitask efficiently in a fast-paced environment</li><li>Exceptional phone etiquette and customer service skills to create a welcoming atmosphere</li><li>Proficient in English and Spanish is essential</li><li>Previous experience as a receptionist or in an office setting is a plus</li><li>Ability to type quickly with high accuracy and manage time effectively to meet deadlines</li><li>Knowledge of various sports is a plus.</li></ul></div></div></div></div><p/>

Jump Sports

Front Desk Agent

Administrative Skills

Coaching

Communication Skills

Computer Skills

Customer Support/Service

Data Entry

Detail Oriented

Email Management/Administration

English Language

Interpersonal Skills

Mail Processing

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft Word

Multitasking

Office Management

Operations Management

Organizational Skills

Problem Solving Skills

Rentals

Resolve Customer Issues

Safety/Work Safety

Spanish Language

Sports

Telephone Skills

Time Management

Gethired

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Hotel Front Desk Agent Upper Deck Hotel and Bar

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