Greet and check in/out patients in a professional and welcoming manner Answer phones, schedule appointments, and manage patient inquiries Verify patient demographics, insurance information, and benefits Obtain necessary referrals, authorizations, and medical documentation Collect copays, deductibles, and other patient balances Maintain accurate patient records and documentation Assist with physician referrals and communication with medical offices Coordinate daily patient schedules and help maintain efficient clinic flow Communicate professionally with patients, caregivers, therapists, and physicians Assist with billing-related administrative tasks as needed Maintain confidentiality and comply with HIPAA requirements Perform other front-office duties as assigned. Bilingual English/Spanish Must be able to pass criminal Background check Preferred Experience: -Medical front desk experience preferred -Previous medical receptionist, medical front desk, or healthcare administrative experience preferred -Knowledge of insurance verification and medical terminology preferred -Excellent customer service and communication skills -Strong organizational and multitasking abilities -Professional appearance and positive attitude -Ability to work independently and as part of a team -Experience with EMR/practice-management software is a plus.