Greet visitors and determine if our community meets the needs of the prospective client Ability to convert phone calls with inquiring prospects into on-site tours & effectively close the sale, maintaining an acceptable closing ratio Keep track of all leasing paperwork including the application, leasing agreements, employment and criminal background reports and lease move-in packets Make sure leasing brochures & welcome packets are stocked and ready for the next shift Schedule transportation for residents on corresponding days Assist with resident activities as needed Pick up resident trash nightly, post notices/flyers, assist with dining linens Light cleaning of office, breakroom, lobby, and other common areas as needed Maintain a clean & orderly work space Orders supplies as needed, verifies items needed on the 1st & 15th of each month. Customer service: includes professional, prompt and courteous correspondence with residents, visitors, contractors, coworkers and supervisors Maintain a positive “can-do” attitude Ability to follow verbal and written instruction with attention to details Self-motivated, able to work with/without supervision Communicate politely & professionally with customers, co-workers & supervisors Potential for “on-call” for fill-in shifts; could require evenings, overnights or weekends for emergencies Willing to travel to other Mansions Senior Living Communities for emergencies or fill-in shifts Experience driving passenger commercial vehicles is preferred.