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We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Maintains Par Levels of supplies in assigned area; reports needs to supervisor before critical shortages occur.

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.:
<img alt="iCims Header (Repeat)" height="48" src="https://pennentertainment.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1184458&hashed=1185195771" width="1835"/> We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click <a href="https://www.pennentertainment.com/corp/careers/life-at-penn" rel="noopener nofollow noreferrer" target="_blank">HERE</a> to discover how we empower team members to grow, thrive, and advance in their careers. 

WE LOVE OUR WORK.:
<ul><li>Cleans and services the guest rooms in a timely and organized manner according to hotel standards. Self-inspects and double-checks! </li><li>Notifies supervisor or Guest Reception Desk as appropriate when service is complete so that rooms may be sold and occupied. </li><li>Reports any rooms unable to be serviced within established time standards to supervisor. </li><li>Reports needs repairs, non-functioning or missing equipment or room items to supervisor or others as instructed by departmental standards. </li><li>Maintains linen carts and/or closets in a neat, clean and orderly manner in accordance with departmental standards. Maintains Par Levels of supplies in assigned area; reports needs to supervisor before critical shortages occur. </li><li>Maintains security of equipment, keys and supplies at all time. </li><li>Reports lost and found items immediately to Manager. </li><li>Maintains a productivity level not to exceed 30 minutes per room serviced. </li><li>Follows any procedures for team cleaning or self-inspection programs in place.</li><li>Responds quickly and courteously to guest requests. </li><li>Follows all company/department policies and procedures, Standard Operating Procedures. </li><li>Thoroughly familiar with all related HAZCOM information and Emergency Procedures; MSDS for any chemicals in use, Blood Borne Pathogen prevention and response. Follows all Safety handling procedures. </li><li>Presents a professional image at all times through appearance and behavior. </li><li>Actively participates in all hotel meetings, training, task forces, programs,  etc. </li><li>Protect and preserve assets of the HCCTR</li></ul>

BRING US YOUR BEST.:
<ul><li>Ability to follow verbal directions and organize the work day as required</li><li>Must qualify for licensing with the West Virginia Racing Commission.</li><li>Must be able to express hospitality, either in verbal or through expression to guests and fellow employees</li><li>Since cleaning is the major responsibility of this position, Room Attendants spend a significant portion of their workday involved in the following: stooping, squatting, walking, unlocking, opening, pushing, pulling, lifting, bending and stretching. </li><li>The vast majority of the time is spent moving about the property in order to clean guest rooms, and this is usually accomplished by walking. </li><li>Communication skills are necessary some of the time in order to interact with hotel guests or staff. </li><li>In addition to operating a vacuum cleaner, Room Attendants typically lift and pull items weighing as much as 25 pounds and pull/ push up to 200 pounds. </li><li>Room Attendants will have the opportunity to used problem-solving abilities in a limited capacity. </li><li>Able to see and recognize safety and security hazards and concerns and report or correct them. </li><li>The person in this position has some opportunities to utilize problem-solving abilities.</li><li>The noise level in the work environment can vary from quiet to somewhat noisy.</li></ul>

STAY IN THE GAME. FOLLOW US.:
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.  <a href="https://www.instagram.com/penncareers/?fbclid=IwAR3G-zslHOm93zcppA2rmqbOEeVGmmwhi1QFmRCoW-8nsnN6aTOKfwUQWKg" rel="noopener nofollow noreferrer" target="_blank"><img alt="Social - Instagram Icon" src="https://pennentertainment.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1234896&hashed=230604643"/></a> <a href="https://www.facebook.com/pennentertainmentcareers" rel="noopener nofollow noreferrer" target="_blank"><img alt="Social - Facebook Icon" src="https://pennentertainment.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1234895&hashed=-1605238204"/></a> <a href="https://www.linkedin.com/company/pennentertainment/mycompany/" rel="noopener nofollow noreferrer" target="_blank"><img alt="Social - LinkedIn" src="https://pennentertainment.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1234898&hashed=-392676959"/></a> <a href="https://www.pennentertainment.com/careers" rel="noopener nofollow noreferrer" target="_blank"><img alt="Social - PENN Careers" src="https://pennentertainment.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1234900&hashed=14820671"/></a>We're changing entertainment. Follow us. Equal Opportunity Employer

Hollywood Casino at Charles Town Races

HOTEL ROOM ATTENDANT

America Online (AOL)

Blood-Borne Pathogens

Casinos

Cleanroom

Communication Skills

Diversity

Emergency Procedures

Equipment Maintenance/Repair

Gaming

Hospitality and Tourism

Housekeeping/Cleaning

Licensing

Operations Processes

Order Picking/Packing

Organizational Skills

Presentation/Verbal Skills

Problem Solving Skills

Sales

Security Equipment

Sports

Sportsbook

Standard Operating Procedures (SOP)

Sustainability

Team Building

Time Management

Training/Teaching

[AW]-iCims

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Since cleaning and organizing are the major responsibilities of this position, House Persons spend a significant portion of their workday involved in the following: unlocking, opening, pushing, pulling, lifting, bending and stretching.

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.:
<img alt="iCims Header (Repeat)" height="48" src="https://pennentertainment.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1184458&hashed=1185195771" width="1835"/> We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click <a href="https://www.pennentertainment.com/corp/careers/life-at-penn" rel="noopener nofollow noreferrer" target="_blank">HERE</a> to discover how we empower team members to grow, thrive, and advance in their careers. 

WE LOVE OUR WORK.:
<ul><li>Uses daily checklist to direct and record activities</li><li>Inspects entries including: door mats, trash cans and cigarette urns to ensure cleanliness standards have been met. Cleans and reports any problems to supervisor.</li><li>Maintains cleanliness of Lobby, sweeping, vacuuming, mopping, dusting, picking up debris and trash, emptying trash cans. </li><li>Cleans assigned public hallways, policing for trash and/or debris; vacuums and dusts hallway furniture and fixtures and washes corridor windows on schedule. Reports problems and safety issues to supervisor.</li><li>Greets guests in hotel public areas as they are encountered, always smiling and conveying positive hospitality standards.</li><li>Cleans Public restrooms and maintains room supplies.</li><li>Uses floor machine to scrub tile floors and uses floor wax to polish floor after application.</li><li>Uses carpet machine to clean carpeting and remove stains</li><li>Cleans, vacuums, dusts and empties trash cans in staff offices. Also maintains cleanliness and supplies for Employee Break Area as may be assigned to include wipe down, sweeping, mopping, emptying trash and re-stocking.</li><li>Delivers clean linens and collects/removes soiled linen.</li><li>Re-stocks Housekeeping storage closets as needed.</li><li>Makes up cribs and rollaway beds (along with room attendants) after use and prior to storage.</li><li>Delivers Housekeeping supplies as instructed. </li><li>Assists Housekeeping staff with movement of heavy items such as mattresses. </li><li>Responds quickly and courteously to guest requests. Follows up to ensure guest satisfaction.</li><li>May be required to clean rooms as may be necessary.</li><li>Provides a professional image in appearance and behavior at all times.</li><li>Follows all company policies and procedures and actively participates in all hotel meetings, task forces, training and programs.</li><li>Thoroughly familiar with Emergency Procedures.</li><li>Familiar with HAZCOM as related to position. Follows all chemical and equipment safety handling procedures. </li><li>Always alert for Security and Safety issues and hazards and reports same immediately to supervisor. </li></ul>

BRING US YOUR BEST.:
<ul><li>Ability to follow verbal directions and organize the work day as required</li><li>Must qualify for licensing by the West Virginia Racing Commission. </li><li>Must be able to express hospitality, either in verbal or through expression to guests and fellow employees.</li><li>Since cleaning and organizing are the major responsibilities of this position, House Persons spend a significant portion of their workday involved in the following: unlocking, opening, pushing, pulling, lifting, bending and stretching. The vast majority of the time is spent moving about the property and this is usually accomplished by walking.</li><li>Communication skills are necessary some of the time in order to interact with hotel guests or staff.</li><li>In addition to operating a vacuum cleaner, House Persons typically lift and pull items weighing as much as 25 pounds and pull/ push up to 200 pounds. </li><li>House Persons will have the opportunity to used problem-solving abilities in a limited capacity.</li><li>Able to see and recognize safety and security hazards and concerns and report or correct them. </li><li>The noise level in the work environment can vary from quiet to somewhat noisy.</li></ul>

STAY IN THE GAME. FOLLOW US.:
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.  <a href="https://www.instagram.com/penncareers/?fbclid=IwAR3G-zslHOm93zcppA2rmqbOEeVGmmwhi1QFmRCoW-8nsnN6aTOKfwUQWKg" rel="noopener nofollow noreferrer" target="_blank"><img alt="Social - Instagram Icon" src="https://pennentertainment.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1234896&hashed=230604643"/></a> <a href="https://www.facebook.com/pennentertainmentcareers" rel="noopener nofollow noreferrer" target="_blank"><img alt="Social - Facebook Icon" src="https://pennentertainment.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1234895&hashed=-1605238204"/></a> <a href="https://www.linkedin.com/company/pennentertainment/mycompany/" rel="noopener nofollow noreferrer" target="_blank"><img alt="Social - LinkedIn" src="https://pennentertainment.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1234898&hashed=-392676959"/></a> <a href="https://www.pennentertainment.com/careers" rel="noopener nofollow noreferrer" target="_blank"><img alt="Social - PENN Careers" src="https://pennentertainment.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1234900&hashed=14820671"/></a>We're changing entertainment. Follow us. Equal Opportunity Employer

HOTEL HOUSEPERSON

Training Program

Waste/Garbage/Recycle Collection

This is a hands-on leadership role focused on protecting the asset, supporting hotel operations, and delivering a safe, well-maintained guest experience. Lead emergency preparedness and response programs; ensure team knowledge of emergency procedures, shut-offs, fire panel, and safety equipment.

<h3>HOTEL CHIEF ENGINEER (must have hotel exp) </h3><h3>Job Summary</h3>The Chief Engineer is responsible for the overall maintenance, safety, and physical condition of the hotel. This role oversees preventive maintenance programs, life safety systems, vendor management, and emergency response to ensure compliance with brand standards, local/state codes, and company expectations. This is a hands-on leadership role focused on protecting the asset, supporting hotel operations, and delivering a safe, well-maintained guest experience.<h3>Schedule & Availability</h3><ul><li>Hours are typically daytime</li><li>Must be available for on-call coverage, emergencies, and operational needs, including occasional evenings, weekends, and holidays</li></ul><h3>Key Responsibilities</h3><ul><li>Develop, implement, and maintain a documented preventive maintenance (PM) program for guest rooms, public areas, back-of-house, kitchen, exterior, and grounds</li><li>Ensure compliance with IHG brand standards, life safety requirements, OSHA guidelines, and all local/state/federal codes</li><li>Oversee maintenance and repair of HVAC, electrical, plumbing, carpentry, and building systems</li><li>Lead emergency preparedness and response programs; ensure team knowledge of emergency procedures, shut-offs, fire panel, and safety equipment</li><li>Maintain hotel curb appeal including landscaping, snow removal, painting, and exterior upkeep</li><li>Manage vendors and service contracts; review annually to ensure quality and cost effectiveness</li><li>Monitor departmental expenses, labor, and overtime to stay within forecasted budgets</li><li>Support and improve guest satisfaction scores related to the physical plant and maintenance response</li><li>Ensure the hotel is always prepared for and passes brand QA inspections</li><li>Maintain cleanliness and organization of engineering workspaces</li><li>Complete work orders and assist with hands-on repairs as needed (lighting, ceiling tiles, patching, minor repairs, etc.)</li></ul><h3>Leadership & Communication</h3><ul><li>Foster a positive, respectful, and accountable work environment</li><li>Train, coach, and develop engineering team members; ensure required brand training is completed and documented</li><li>Communicate clearly with hotel leadership and follow through on guest and operational requests</li><li>Serve as a calm, steady leader during emergencies or high-activity periods</li></ul><h3>Qualifications</h3><ul><li>Minimum 5 years of engineering experience, with 3 years in a leadership or supervisory role preferred</li><li>High School Diploma or equivalent required; Associate's degree or higher preferred</li><li>Trade experience or training in one or more of the following: HVAC, electrical, plumbing, carpentry</li><li>Strong working knowledge of hotel operations, safety programs, and maintenance systems</li><li>Ability to read, write, and communicate effectively in English</li><li>Comfortable using basic computer systems for work orders, reports, and tracking</li></ul><h3>Physical Requirements</h3><ul><li>Ability to stand, walk, climb, read, and lift 25–50 lbs with or without reasonable accommodation</li></ul>

Blue Sky Hospitality Solutions

Hotel Chief Engineer-Holiday Inn Winchester

Building Systems

Carpentry

Cost Effectiveness Analysis

Emergency Response

Engineering

English Language

Fire Safety

Follow Through

Landscaping

Leadership

Life Safety Systems

Lift/Move 25 Pounds

Lift/Move 50 Pounds

Maintain Compliance

Maintenance - HVAC

Maintenance - Plumbing

Maintenance Services

OSHA

Operational Support

Painting (Facilities and Maintenance)

Preventative Maintenance

Project/Program Management

Quality Assurance

Regulatory Compliance

Safety Equipment

Safety Training

Safety/Work Safety

Software Patches

Vendor/Supplier Management

BreezyHR

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Handles departmental accounting of monies, receipts, guest accounts and other forms of credit; posts all charges; completes cashier’s reports and prepares deposits.

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.:
<img alt="iCims Header (Repeat)" height="48" src="https://pennentertainment.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1184458&hashed=1185195771" width="1835"/> We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click <a href="https://www.pennentertainment.com/corp/careers/life-at-penn" rel="noopener nofollow noreferrer" target="_blank">HERE</a> to discover how we empower team members to grow, thrive, and advance in their careers. 

WE LOVE OUR WORK.:
<ul><li>Provides outstanding customer service to HCCTR internal and external guests and establishes a positive relationship with our guests</li><li>Answers and facilitates all incoming switchboard calls to the Hotel and Casino</li><li>Books guest hotel reservations</li><li>Maintains the guest room inventory of the hotel and sells remaining room inventory</li><li>Promotes the hotel and casino services, facilities and outlets</li><li>Provides guests with information and directions to local attractions</li><li>Performs Front Desk Agent duties to include guest check-in and check-out in a friendly, courteous and helpful manner</li><li>Checks for double bookings and adjusts to meet guest expectations</li><li>Responsible for clearing trace files</li><li>Responsible for handling guest relocations (aka walks)</li><li>Resolves guest concerns according to established standards, ensuring guest satisfaction</li><li>Responds to guest requests promptly and courteously; follows up on all guest requests personally to ensure complete guest satisfaction</li><li>Provides a professional image at all times through appearance and positive behavior</li><li>Resolves minor guest complaints to the satifactory of the customer, informs supervisor of major problems, complaints, disturbances or unhappy guests through shift recaps.</li><li>Responds as an expert in emergency procedures and has a thorough knowledge of all crisis communication material.</li><li>Runs all emergency reports.</li><li>Communicates regularly with Housekeeping and Facilities to ensure safety and security of guests and team members</li><li>Issues, controls, and releases safe-deposit boxes.</li><li>Advise the manager if any overcommitment of room type.</li><li>Responsible for communicating with the Director of Hotel Operations all no-shows, late cancellations and relocated guests.</li><li>Handles departmental accounting of monies, receipts, guest accounts and other forms of credit; posts all charges; completes cashier’s reports and prepares deposits.</li><li>Maintains cashier bank in accordance with HCCTR policies.</li><li>Completes shift and audit checklist tasks, such as credit check, high balance ledger and no-post report.</li><li>Maintains complete knowledge and complies with all hotel and departmental policies and procedures.</li><li>Maintains and inventories market shop - sells items to guest and customers and maintains excellence in merchandising.</li><li>Seek continuous self-inprovement, training and skills development.</li><li>Comply with all reasonable requests made by management.</li></ul>

BRING US YOUR BEST.:
<ul><li>Previous hotel front desk agent and accounting/audit experience preferred.</li><li>Must have the ability to calculate figures and amounts such as; discounts, interest, commissions and percentages.  Ability to analyze and correct mistakes in accounting and cashiering is a must</li><li>Must be able to qualify for licenses and permits required by federal, state and local regulations including but not limited to West Virginia Gaming License.</li><li>Ability to define problems, collect data, establish facts, and draw valid conclusions.</li><li>Must possess excellent computer skills including a working knowledge of common business software such as, Microsoft Office and Excel; proficient in PM systems.</li><li>While performing the duties of this job, the team member is regularly required to stand; walk; use and reach with hands and arms. The team member is frequently required to talk and or hear.  The team member is occasionally required to stoop, kneel, crouch, or crawl.</li><li>The noise level in the work environment is usually moderate</li><li>The Hotel and casino are smoking facilities.  However, smoking is not allowed by employees other than in the designated smoking locations.</li></ul>

STAY IN THE GAME. FOLLOW US.:
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.  <a href="https://www.instagram.com/penncareers/?fbclid=IwAR3G-zslHOm93zcppA2rmqbOEeVGmmwhi1QFmRCoW-8nsnN6aTOKfwUQWKg" rel="noopener nofollow noreferrer" target="_blank"><img alt="Social - Instagram Icon" src="https://pennentertainment.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1234896&hashed=230604643"/></a> <a href="https://www.facebook.com/pennentertainmentcareers" rel="noopener nofollow noreferrer" target="_blank"><img alt="Social - Facebook Icon" src="https://pennentertainment.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1234895&hashed=-1605238204"/></a> <a href="https://www.linkedin.com/company/pennentertainment/mycompany/" rel="noopener nofollow noreferrer" target="_blank"><img alt="Social - LinkedIn" src="https://pennentertainment.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1234898&hashed=-392676959"/></a> <a href="https://www.pennentertainment.com/careers" rel="noopener nofollow noreferrer" target="_blank"><img alt="Social - PENN Careers" src="https://pennentertainment.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1234900&hashed=14820671"/></a>We're changing entertainment. Follow us. Equal Opportunity Employer

Night Auditor

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HOTEL ROOM ATTENDANTHollywood Casino at Charles Town Races

HOTEL HOUSEPERSONHollywood Casino at Charles Town Races

Hotel Chief Engineer-Holiday Inn WinchesterBlue Sky Hospitality Solutions

Night AuditorHollywood Casino at Charles Town Races

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