location_0_addressRegionName

location_0_addressCountryName

OFFSITE

UNKNOWN

jobPosting hiringOrganization as json hashed.

ADAPTED_NOW

Housekeeper

What We're Looking For: Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation. • Perform new hire orientations for new team members; ensures 7-Steps to Clean training is effectively delivered within established guidelines.

KBSkills

ACTIVE

Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients. Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package. Don’t miss out—APPLY TODAY! What We're Looking For: Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation. Position Overview The Assistant Executive Housekeeper (AEH) is a second level manager who plays a key role in the management of the site housekeeping operations, helping to meet quality standards and timeliness goals through the directing of team members. The AEH is fully responsible for all site operations in the absence of Executive Housekeeper (EH). This position is responsible for assisting the EH in meeting site budget and maintaining a positive working relationship with clients and associates. They also help to ensure team members adhere to established standards, and the site assets are maintained.  Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  • Create and post schedules by 5:00 PM every Thursday; assigns daily tasks and assigns work to housekeepers, housepersons, and supervisors. • Adjust work of employees based on needs, callouts, etc. • Monitor daily work hours to ensure compliance with budgeted hours. • Follow directives of site leader in his/her absence • Exemplify a sense of urgency with entire team to ensure all units get turned on time. • Inspect rooms and common areas to ensure cleanliness standards. • Retrieve housekeepers to address any areas that need to be re-cleaned. • Conduct weekly report cards for housekeeping staff and MSI reports of Supervisors. • Contribute to establishing a welcoming culture of engagement and inclusion. • Provide timely response to associate concerns by addressing them directly or referring them to others who can assist. • Provide ongoing performance feedback to Housekeepers, Housemen, and Supervisors. • Consistently enforce established policies and procedures. • Coach housekeepers to reach productivity standards. • Assist in performance management of team members including coaching and counseling team members. • Recommend discipline and termination of staff when necessary. • Conduct performance reviews. • Set recurring schedule for MasterTalk and STS in accordance with established SOPs; enthusiastically facilitates sessions engaging with staff at all levels  • Conduct weekly training meetings with supervisors and monthly meetings with all staff. • Finalize the day in the Mastermind system. • Interview, select, and onboard new team members. • Perform new hire orientations for new team members; ensures 7-Steps to Clean training is effectively delivered within established guidelines. • Build a positive rapport with the resort management team and attends resort meetings. • Manage inventory, conducting weekly inventory counts and orders replenishments. • Report unit maintenance issues. • Maintain vehicle maintenance logs. • Assist in solving guest complaints promptly. • Conduct safety meetings and ensures staff follows day-to-day safety rules and procedures. • Handle workers compensation issues and reporting. • Work irregular hours. • Comply with Resort Operations 15 Non-negotiables without fail • MasterMind Mobile must be used to update room status updates for all Housekeepers and Supervisors. • Other duties as assigned.  Experience and Education Requirements • High School Diploma or equivalent combination of education and experience • Bachelor’s Degree preferred • Two years of experience directly related to the job with progressive responsibility.   • A proven track record of driving strong performance and key field operations metrics. • Language Skills:  Effective written and verbal English communication, bi-lingual Spanish a plus.   • Computer Skills:  Working knowledge of Microsoft Outlook, Word, PowerPoint, and Excel. • Travel: Rarely – on average 5% of travel on a quarterly basis• A valid driver's license will be required for certain locations. MasterCorp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, MasterCorp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Equal Opportunity Employer Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. ________________________________________ Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.

MasterCorp

Assistant Executive Housekeeper - Vacation Village at Williamsburg

Budget Management

Budgeting

Coaching

Computer Skills

Customer Relations

Diversity

Driver's License

Employee Terminations

English Language

Hospitality and Tourism

Housekeeping/Cleaning

Inventory Management

Maintain Compliance

Metrics

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Microsoft Word

Multilingual

Performance Management

Performance Reviews

Policy Development

Presentation/Verbal Skills

Procedure Development

Quality Metrics

Safety Process

Spanish Language

Standard Operating Procedures (SOP)

Team Lead/Manager

Team Player

Time Management

Training/Teaching

Willing to Travel

Worker's Compensation

Workplace Issues

Writing Skills

Appcast PX 2

INTEGRATED

Housekeeping Manager

What We're Looking For: Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation. • One year of experience directly related to the position with progressive responsibility as Supervisor/Lead Supervisor within MasterCorp or equivalent experience.

Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package. Don’t miss out—APPLY TODAY! What We're Looking For: Friendly, enthusiastic, and hard-working individuals who are passionate about hospitality and committed to providing exceptional service, ensuring guests feel safe and cared for during their vacation. Position Overview The Housekeeping Manager is an entry-level or first level management position that assists in the management of the site housekeeping operations, helping to meet quality standards and timeliness goals through the directing of team members and the inspection of rooms/supervisors Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  • Exemplify a sense of urgency with housekeeping staff to ensure all units get turned on time. • Direct work of Housekeepers, Housemen, and Supervisors. • Follows directives of site leader in his/her absence • Assist in training new Housekeepers on 7 Steps Processes. • Coach housekeepers to reach productivity standards. • Informs site leadership of any discipline needs and/or employee issues • Conduct weekly report cards for the housekeeping staff. • Conduct weekly MSI report of Supervisors. • Inspect clean rooms to ensure that quality standards are met. • Contributes to establishing a welcoming culture of engagement and inclusion. • Provides timely response to associate concerns by addressing them directly or referring them to others who can assist. • Provides ongoing performance feedback to Housekeepers, Housemen, and Supervisors. • Consistently enforces established policies and procedures. • Retrieve housekeepers to address any areas that need to be re-cleaned. • At the direction of the EH or AEH, participates in onboarding or training new hires. • Provide feedback to the EH and AEH regarding underperforming team members. • Conduct inventory counts determine inventory needs and submit purchase requests. • Unload inventory and maintain clean and organized storage areas. • Report unit maintenance issues. • Maintain vehicle maintenance logs. • Conduct safety meetings and ensure that team members follow day-to-day safety rules and procedures. • Process workers compensation issues/reports. • Assist in solving guest complaints promptly. • Clean rooms and common areas as needed. • Comply with Resort Operations 15 Non-negotiables without fail • MasterMind Mobile must be used to update room status updates for all Housekeepers and Supervisors. • Other duties as assigned. Experience and Education Requirements • High School Diploma or equivalent combination of education and experience. • Bachelor’s Degree preferred. • One year of experience directly related to the position with progressive responsibility as Supervisor/Lead Supervisor within MasterCorp or equivalent experience.  • Travel – rarely on avg 5% on a quarterly basis• A valid driver's license will be required for certain locations. MasterCorp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, MasterCorp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Equal Opportunity Employer Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. ________________________________________ Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.

Cleanroom

Disciplinary Action

Leadership

Needs Assessment

Onboarding

Organizational Skills

Appcast Custom Questions GTM

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