Housekeeping Supervisor Hyatt Hotels CorpHousekeeping SupervisorCambridge, MDShare Housekeeping Supervisor on LinkedIn Tweet Housekeeping Supervisor Share Housekeeping Supervisor on Facebook Share Housekeeping Supervisor via Email. Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons).
NewHousekeeping Supervisor Waterford Hotel GroupHousekeeping SupervisorHanover, MDThis position assists with the day-to-day operations of the housekeeping department by supporting staff, inspecting guest rooms, coordinating with other departments, and helping maintain an efficient and organized work environment. If you are interested in kickstarting your career in the hotel industry and have the following skills, we would love to speak with you: Have a keen eye for detail, time management and great customer service skills.
Housekeeping Supervisor Donohoe Hospitality Services CareersHousekeeping SupervisorCollege Park, MarylandOur Housekeeping Supervisor plays a crucial role in assisting the Executive Housekeeper with overseeing the daily operations of both the housekeeping and laundry departments. Additionally, the Housekeeping Supervisor helps manage inventory, trains new employees, and implements procedures to enhance efficiency and guest satisfaction.
Housekeeping Supervisor Sheraton RockvilleHousekeeping SupervisorRockville, MarylandCompensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
Housekeeping Supervisor Highgate Hotels LPHousekeeping SupervisorRockville, MDCompensation Type: Hourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
Housekeeping Supervisor Residence Inn GaithersburgHousekeeping SupervisorGaithersburg, MarylandCompensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
Housekeeping Supervisor Stonebridge CompaniesHousekeeping SupervisorOcean City, MD$19–$20 / hourThis role supervises staff, monitors cleanliness, and coordinates daily housekeeping operations to maintain a welcoming and well-maintained hotel environment. Required Experience, Education, and Skills: 2+ years of supervisory experience in housekeeping or a related field, preferably in a hotel environment.
Housekeeping Supervisor (Evenings) Mercy Medical CenterHousekeeping Supervisor (Evenings)Baltimore, MarylandFull timeResponsibilities: The Housekeeping Supervisor directs assigned housekeeping personnel in the use of proper housekeeping and sanitation practices throughout the facility during their respective shift; coordinates, directs and inspects the work of assigned personnel; conducts training and insures compliance with all JCAHO regulations and Mercy policies; Submits supply and minor equipment requirements to Operations Manager for action; Fills in during personnel shortages as required; Assists Operations Manager in providing outstanding customer service. Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025.
Housekeeping Supervisor II University of Maryland Eastern ShoreHousekeeping Supervisor IIMD$45,375–$72,448 / yearGenerous benefits include health benefits (medical, prescription, dental, flexible spending accounts), Retirement (State or Optional Retirement Plan with Fidelity or TIAA), Supplemental Retirement Accounts (TIAA, Fidelity, or MSRP-Nationwide) with $600 annual state match, Life Insurance (state sponsored MetLife, USM sponsored MetLife Plan, life insurance and long-term disability insurance), Tuition Remission, Employee Assistance Program, paid holidays, paid leave (Non-exempt positions start at 11 days annual per year, sick leave 15 days per year, personal leave 3 days per year). •Supervises cleaning activities in assigned areas including washing furnishings, windows, tile, fixtures, equipment and floors; vacuuming, dusting and polishing specified areas and/or furnishings; sanitizing and disinfecting bathroom areas.
Housekeeping Supervisor/Breakfast Attendant - Residence Inn Annapolis HotelHousekeeping Supervisor/Breakfast Attendant - Residence Inn AnnapolisAnnapolis, MarylandTo be successful in this role you should have a solid understanding of hotel housekeeping operations, possess strong leadership skills and excel at connecting with customers. We cultivate ideas and empower individuals to bring forward-thinking concepts to life to enrich guest experiences.
Housekeeping Floor Supervisor - Hilton Baltimore Inner Harbor Hilton GlobalHousekeeping Floor Supervisor - Hilton Baltimore Inner HarborBaltimore, MDFull timeAs a Housekeeping Supervisor, you would be responsible inspecting designated guest rooms and/or public areas in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.
Housekeeping Supervisor Schulte Hospitality Group IncHousekeeping SupervisorLaurel, MDSHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
Housekeeping Supervisor PARKWAY HOTELS LLCHousekeeping SupervisorCollege Park, MDConsistently models the behavior of a Baywood Ambassador who: Maintains a professional image, including physical appearance, verbiage, and body language, at all times to include clean uniform and nametag. Previous hotel experience preferred; however, ability gained through 2+ years related employment (customer service) or on-the-job training may substitute for actual hotel housekeeping experience.
Housekeeping Supervisor Crescent Hotels & Resorts LLCHousekeeping SupervisorOwings Mills, MDPart timeIssue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses. Supervise the housekeeping staff; providing open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency.
Housekeeping Supervisor Bilingual Merry Maids Gaithersburg/Silver Spring/Frederick/Westminster MDHousekeeping Supervisor BilingualFrederick, MarylandAs a Merry Maids team member, you would belong to an award-winning company and be a part of our close-knit team — a team that works together to provide the best cleaning solutions and customer service to our clients. To train new Team Member Trainees to understand and effectively follow all Merry Maids cleaning techniques and procedures using Merry Maids products and equipment.
Queenstown Golf Resort | Housekeeping Supervisor Queenstown Harbor Golf ResortQueenstown Golf Resort | Housekeeping SupervisorQueenstown, MDWe are looking for a team member who leads with Joy, operates with Humility, and approaches their work as Ministry—serving both guests and team members with care and excellence. Queenstown Harbor Golf Resort is seeking a detail-oriented and hands-on Housekeeping Supervisor to lead our housekeeping operations and deliver an exceptional guest experience.
NewHotel Housekeeping Supervisor Sage HospitalityHotel Housekeeping SupervisorBaltimore, Maryland$20–$23 / hourFull timeJob Overview: Supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses. Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
Housekeeping Supervisor Crescent CareersHousekeeping SupervisorOwings Mills, MarylandIssue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses. Supervise the housekeeping staff; providing open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency.
NewMaintenance Supervisor III Liberty Military HousingMaintenance Supervisor IIIAnnapolis, Maryland$85,000–$93,000 / yearFull timeAbility to troubleshoot and train maintenance staff on various items related to specific trades (e.g., thermocouples, motors, boiler controls, fire alarms, plumbing valves, fixtures, water lines, alarms, locks, new and renovated construction) for the purpose of assessing item functioning and recommending repair or replacement. You will supervise and direct Service Technicians, Groundskeepers and Housekeeping personnel in the repair and maintenance of HVAC, electrical and mechanical systems, plumbing, cleaning and maintaining of grounds and common areas of the community.
Housekeeping Floor Supervisor - Live Hotel - Maryland Live! Casino and Hotel MarylandHousekeeping Floor Supervisor - Live Hotel - MarylandHanover, MarylandThe Floor Supervisor is responsible for directing the daily housekeeping operations on assigned floors to ensure all guestrooms, hallways, and public areas consistently meet Live! Maintain records, including repairs needed, lost and found items, and quality of work completed by employees; reports needed repairs and prepare service call requests for maintenance.
Housekeeping Floor Supervisor Live Hotel Maryland Live! Casino & Hotel MarylandHousekeeping Floor Supervisor Live Hotel MarylandHanover, MDWhy We Need Your Talents: The Floor Supervisor is responsible for directing the daily housekeeping operations on assigned floors to ensure all guestrooms, hallways, and public areas consistently meet Live! Maintain records, including repairs needed, lost and found items, and quality of work completed by employees; reports needed repairs and prepare service call requests for maintenance.
Housekeeping Inspector Capital VacationsHousekeeping InspectorOcean City, MDGeneral Statement - Performs the job assigned, complying with Company policies and procedures, business code of ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity. AlertsSupervisor/Manager to areas that need further attention and to housekeepers that need further instructions in certain areas.
Housekeeping Inspector Capital Vacation Club LimitedHousekeeping InspectorMDGeneral Statement - Performs the job assigned, complying with Company policies and procedures, business code of ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity. AlertsSupervisor/Manager to areas that need further attention and to housekeepers that need further instructions in certain areas.
Housekeeping Inspector Residence Inn SalisburyHousekeeping InspectorSalisbury, MarylandFull timeCross-train in the breakfast area to answer any guest related questions and assist with cleaning duties as necessary. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, reaching, kneeling, bending.
Daytime Male Housekeeping Team Member Coppermine FieldhouseDaytime Male Housekeeping Team MemberTimonium, MarylandFollows specific cleaning lists/duties as assigned by supervisor, to include but not limited to: cleaning exercise equipment, exercise studios, glass and windows, common spaces, lobby, stairwells, detailed cleaning of locker rooms, emptying of trash throughout shift, replenishing locker rooms and bathrooms with amenities as needed, cleaning or helping in other areas as needed. Members of our Care Team must be reliable, ready to learn on the job, able to handle emergencies, willing to help where and when needed, can work efficiently and effectively while being held to the highest customer service practices.
Daytime Housekeeping Team Member: Coppermine Health and Fitness Harbor East Coppermine FieldhouseDaytime Housekeeping Team Member: Coppermine Health and Fitness Harbor EastBaltimore, MarylandFollows specific cleaning lists/duties as assigned by supervisor, to include but not limited to: cleaning exercise equipment, exercise studios, glass and windows, common spaces, lobby, stairwells, detailed cleaning of locker rooms, emptying of trash throughout shift, replenishing locker rooms and bathrooms with amenities as needed, cleaning or helping in other areas as needed. Members of our Care Team must be reliable, ready to learn on the job, able to handle emergencies, willing to help where and when needed, can work efficiently and effectively while being held to the highest customer service practices.
Housekeeping Team Member Coppermine FieldhouseHousekeeping Team MemberBel Air, MarylandFollows specific cleaning lists/duties as assigned by supervisor, to include but not limited to: cleaning exercise equipment, exercise studios, glass and windows, common spaces, lobby, stairwells, detailed cleaning of locker rooms, emptying of trash throughout shift, replenishing locker rooms and bathrooms with amenities as needed, cleaning or helping in other areas as needed. Members of our Care Team must be reliable, ready to learn on the job, able to handle emergencies, willing to help where and when needed, can work efficiently and effectively while being held to the highest customer service practices.
Housekeeping Inspector HHM HospitalityHousekeeping InspectorSalisbury, MDCross-train in the breakfast area to answer any guest related questions and assist with cleaning duties as necessary. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, reaching, kneeling, bending.
EHS Assistant (Housekeeping) PRN - Nights - 11p - 7:30am Frederick Health Hospital IncEHS Assistant (Housekeeping) PRN - Nights - 11p - 7:30amFrederick, MD$17.51–$19.54 / hourTasks will be completed in but not limited to, patient rooms, patient care areas, departments, offices, ancillary areas such as nursing stations, utility rooms, kitchens, work rooms, dictation areas, lounges, workrooms and public areas such as waiting rooms, lobbies, restrooms, elevators, and corridors. EHS Assistant is responsible for performing thorough 10-step cleaning and servicing of assigned areas of the Hospital in an orderly, systematic fashion using pre-approved products, tools and procedures.
NewEHS Assistant (Housekeeping) Part Time - Evening-3pm-11:30pm Frederick Health Hospital IncEHS Assistant (Housekeeping) Part Time - Evening-3pm-11:30pmFrederick, MD$17.51–$19.54 / hourTasks will be completed in but not limited to, patient rooms, patient care areas, departments, offices, ancillary areas such as nursing stations, utility rooms, kitchens, work rooms, dictation areas, lounges, workrooms and public areas such as waiting rooms, lobbies, restrooms, elevators, and corridors. EHS Assistant is responsible for performing thorough 10-step cleaning and servicing of assigned areas of the Hospital in an orderly, systematic fashion using pre-approved products, tools and procedures.
NewEHS Assistant (Housekeeping) Full Time - Days 7am - 3:30pm Frederick Health Hospital IncEHS Assistant (Housekeeping) Full Time - Days 7am - 3:30pmFrederick, MD$17.51–$19.54 / hourTasks will be completed in but not limited to, patient rooms, patient care areas, departments, offices, ancillary areas such as nursing stations, utility rooms, kitchens, work rooms, dictation areas, lounges, workrooms and public areas such as waiting rooms, lobbies, restrooms, elevators, and corridors. EHS Assistant is responsible for performing thorough 10-step cleaning and servicing of assigned areas of the Hospital in an orderly, systematic fashion using pre-approved products, tools and procedures.
EHS Assistant (Housekeeping) Emergency Relief - Evening-3pm-11:30pm Frederick Health Hospital, Inc.EHS Assistant (Housekeeping) Emergency Relief - Evening-3pm-11:30pmFrederick, MD$17.51–$19.54 / hourPart timeTasks will be completed in but not limited to, patient rooms, patient care areas, departments, offices, ancillary areas such as nursing stations, utility rooms, kitchens, work rooms, dictation areas, lounges, workrooms and public areas such as waiting rooms, lobbies, restrooms, elevators, and corridors. EHS Assistant is responsible for performing thorough 10-step cleaning and servicing of assigned areas of the Hospital in an orderly, systematic fashion using pre-approved products, tools and procedures.
NewEHS Assistant (Housekeeping) Full Time - Days 7am - 3:30pm Frederick Health Hospital, Inc.EHS Assistant (Housekeeping) Full Time - Days 7am - 3:30pmFrederick, MD$17.51–$19.54 / hourPart timeTasks will be completed in but not limited to, patient rooms, patient care areas, departments, offices, ancillary areas such as nursing stations, utility rooms, kitchens, work rooms, dictation areas, lounges, workrooms and public areas such as waiting rooms, lobbies, restrooms, elevators, and corridors. EHS Assistant is responsible for performing thorough 10-step cleaning and servicing of assigned areas of the Hospital in an orderly, systematic fashion using pre-approved products, tools and procedures.
EHS Assistant (Housekeeping) Part Time - Evening-3pm-11:30pm Frederick Health Hospital, Inc.EHS Assistant (Housekeeping) Part Time - Evening-3pm-11:30pmFrederick, MD$17.51–$19.54 / hourPart timeTasks will be completed in but not limited to, patient rooms, patient care areas, departments, offices, ancillary areas such as nursing stations, utility rooms, kitchens, work rooms, dictation areas, lounges, workrooms and public areas such as waiting rooms, lobbies, restrooms, elevators, and corridors. EHS Assistant is responsible for performing thorough 10-step cleaning and servicing of assigned areas of the Hospital in an orderly, systematic fashion using pre-approved products, tools and procedures.
Housekeeping Trainer Merry Maids Gaithersburg/Silver Spring/Frederick/Westminster MDHousekeeping TrainerFrederick, MarylandAs a Merry Maids team member, you would belong to an award-winning company and be a part of our close-knit team — a team that works together to provide the best cleaning solutions and customer service to our clients. To train new Team Member Trainees to understand and effectively follow all Merry Maids cleaning techniques and procedures using Merry Maids products and equipment.
Housekeeping Porter PruittHealth, Inc.Housekeeping PorterCharlotte Hall, MDPH Veteran Services - Maryland'',''29449 Charlotte Hall Rd'','''',''Charlotte Hall'',''20622'','''','''',''false'',''733104'',''733104'',''true'',''733104'',''false'',''Submission for the position: Housekeeping Porter - (Job Number: 2606441)'',''false'',''733104'',''false'',''true''. Dust/damp cleans surfaces in patient/resident rooms (furniture, bed frames, windowsills, etc.) following center procedure, including the use of wet floor signs.
Housekeeping Manager ROCKVILLE HOSPITALITY LLCHousekeeping ManagerGAITHERSBURG, MD$20 / hourEducation: Bachelor’s degree in hospitality or related field, however skills/knowledge gained through on-the-job training and previous experience may substitute for degree. Maintains a high quality of services offered to guests through management of the daily functional areas of the Housekeeping department.
Assistant Housekeeping Manager - Bolger Center AramarkAssistant Housekeeping Manager - Bolger CenterPotomac, MD$54,000–$60,000 / yearThe Assistant Front Desk Manager supports the Front Desk Manager in overseeing daily front office operations while providing strong leadership, training, and hands-on support to the front desk team. This role is highly visible and guest-facing, serving as a key representative and "face" of the Front Desk while ensuring exceptional guest service, operational efficiency, and team engagement.
Housekeeping Manager- S Property ManagementHousekeeping Manager- SAnnapolis, MarylandSupervises all housekeeping employees hires new employees as needed, discharges employees when necessary and take disciplinary actions when policies are not followed. Planning, organizing, and directing team members to ensure the highest degree of guest satisfaction.
Housekeeping Associate, Joppa - Full Time Macy's IncHousekeeping Associate, Joppa - Full TimeMDWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade.
Housekeeping Manager- S Peachtree Hospitality Management LLCHousekeeping Manager- SAnnapolis, MDPart timeSupervises all housekeeping employees hires new employees as needed, discharges employees when necessary and take disciplinary actions when policies are not followed. Planning, organizing, and directing team members to ensure the highest degree of guest satisfaction.
Assistant Maintenance Supervisor | Camden College Park Camden Property TrustAssistant Maintenance Supervisor | Camden College ParkCollege Park, MD$30–$32 / hourAssist with managing the make ready process by walking vacant apartments after move-out to determine make ready needs, communicating with vendors and monitoring progress, ensuring that all repairs and replacements are completed, and notifying the Community Manager when the make ready process is complete. And here's the fine print HR wants you to know: Will be exposed to constant activity that requires intermittent standing, bending, crouching, pushing/pulling, climbing ladders/stairs, walking on rooftops, lifting/moving/carrying light to heavy weight material/appliances/equipment up to 50 lbs.
NewDock Supervisor Old Dominion Freight Line IncDock SupervisorMD$67,457–$84,321 / yearConstantly uses OD's proprietary technology system permitting consistent monitoring of shipment locations as freight moves through the various terminals while communicating continuously throughout the day with associates, customers and team members verbally and through other computer operating systems. The supervisor must complete the various company and government forms utilized in freight movement such as shipping orders, city stripping manifests, freight bills, inter-terminal movement forms (ITM's) and exception forms.
Baltimore City Community College Supervisor (Part-time) Barnes & Noble Education, Inc.Baltimore City Community College Supervisor (Part-time)Baltimore, MarylandYou must be knowledgeable about department and store operations; provide outstanding customer service to the academic and co-curricular community; help enforce loss prevention procedures; and ensure that your area of responsibility is maintained, properly merchandised and the store is operationally sound. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.
Maryland Supervisor (Part-time), University of Maryland Baltimore Bookstore Barnes & Noble Education, Inc.Maryland Supervisor (Part-time), University of Maryland Baltimore BookstoreBALTIMORE, MarylandYou must be knowledgeable about department and store operations; provide outstanding customer service to the academic and co-curricular community; help enforce loss prevention procedures; and ensure that your area of responsibility is maintained, properly merchandised and the store is operationally sound. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.
House Supervisor - RN (Relief) West Virginia University MedicineHouse Supervisor - RN (Relief)MD$37.57–$56.35 / hourAssigns and adjusts nursing personnel to provide adequate staffing for all units, ensuring the appropriate skill mix to support unit acuity levels and the delivery of safe patient care on his/her respective shift and adjust staff for oncoming shift based on realistically anticipated needs. Additional Job Description: Responsible for promoting and maintaining quality patient care through the effective management and utilization of resources (staff and supplies) on all patient care units and for patient populations with diverse needs related to their illness, injury, age, developmental stage, or cultural background.
EXPERIENCED Front Office Supervisor Donohoe Hospitality Services CareersEXPERIENCED Front Office SupervisorChevy Chase Village, MarylandOur modern hotel is conveniently located near American University, the Friendship Heights metro station, and shopping at Chevy Chase Pavilion, making it an ideal workplace for those who value accessibility and a vibrant environment. Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, and hotel room discounts.
EXPERIENCED HOTEL Front Desk Supervisor Donohoe Hospitality Services CareersEXPERIENCED HOTEL Front Desk SupervisorCollege Park, MarylandDonohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, and hotel room discounts. Whether they’re here for business, leisure, or a little bit of both, our team delivers personalized service that makes every stay feel effortless.
F&B Supervisor - NAS Patuxent River Guest Services IncF&B Supervisor - NAS Patuxent RiverMDGuest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores. Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
Hospitality Supervisor - William F. Bolger Center AramarkHospitality Supervisor - William F. Bolger CenterPotomac, MDThis role provides hands‑on leadership to Guest Services Agents, supports service recovery, and serves as a key point of escalation during assigned shifts. As a visible leadership presence, the Front Desk Supervisor bridges the gap between front‑line staff and management, providing real‑time coaching, guidance, and decision‑making during assigned shifts.