Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. Ability to read and write in English 2. Ability to communicate with patients, families, staff, physicians, support agencies, vendors, and others 3. Ability to remain calm under stress 4. Ability to respond to pages, telephones, and other auditory stimulation 5.