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FEED

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Department Summary: As a Customer Experience Representative, you will serve as an information resource for billing, programming, and technical troubleshooting questions – including promoting products and services to our new and existing customers so they get the most value and enjoyment from their DISH TV experience. Must reside in Florida, Georgia, Idaho, Indiana, Kansas, Mississippi, Missouri, Nebraska, North Carolina, South Carolina, Utah, New Mexico, or Tennessee, Wyoming, Texas to be eligible for hire.

HOUR

Company Summary:
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Department Summary:
As a Customer Experience Representative, you will serve as an information resource for billing, programming, and technical troubleshooting questions – including promoting products and services to our new and existing customers so they get the most value and enjoyment from their DISH TV experience.

Job Duties and Responsibilities:
Customer Experience Representative: $15.00 + .50/hr Language Differential - Earn an additional $2/hr for shifts after 6 PM and on weekends! We provide full-time paid training! What You’ll Be Doing: <ul><li>Take back-to-back tech support or customer service phone calls with customers throughout the entirety of your shift</li><li>Engage with a diverse consumer base to provide solutions for customer needs and technical issues</li></ul>What’s in it for You: <ul><li>Career Growth: Opportunity to promote two levels within your first year!</li><li>Comprehensive Benefits: Paid training, time off,  Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement</li><li>Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month)</li><li>This is a Full Time, Work-From-Home position with Company-provided equipment.</li></ul>

Skills, Experience and Requirements:
<ul><li>High school diploma or GED </li><li>Six months of related customer service and troubleshooting experience and/or training</li><li>Flexible to work shifts that might include evenings, weekends, or holidays</li><li>Smartphone or device with active data network connection</li><li>Fluent in English and Spanish</li><li>Pre-employment screen</li><li>Ability to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions; and camera on during all video meetings</li><li>Skills proven to help you thrive: Customer Service, Dependability, Resilience, Problem Solving, Continuous Development, Multitasking, Integrity</li><li style="font-size:11pt;font-family:'arial' , sans-serif;color:#222222;font-weight:400">Must reside in Florida, Georgia, Idaho, Indiana, Kansas, Mississippi, Missouri, Nebraska, North Carolina, South Carolina, Utah, New Mexico, or Tennessee, Wyoming, Texas to be eligible for hire</li></ul>EchoStar will provide all initial equipment required to perform the role aside from home internet! A EchoStar-provided PC Tower and power adapter, and (2) two Monitors, with associated cabling will be provided. This will be considered leased equipment and shall remain the property of EchoStar.  Required Accessories will initially be provided with a 30-day limited warranty. After 30 days from the hire date, you will be responsible for providing replacements should the required accessory(s) need to be replaced. EchoStar recommends that you maintain a backup/spare of each item to avoid downtime.  Required Accessories:<ul><li>USB Headset</li><li>USB Keyboard</li><li>USB Mouse</li><li>USB Webcam</li><li>Ethernet cable</li></ul>Home Internet and dedicated home office workspace with:<ul><li>Stable Cable or Fiber ISP internet connection with a minimum 25 Mbps download and 2 Mbps upload speed with 99% uptime, and no bandwidth or data caps</li><li>Wired ethernet between modem and PC without the use of an adapter: Wi-Fi, fixed wireless, cellular or other hotspot, or satellite is not supported</li></ul>All costs to meet and maintain these requirements are the responsibility of the employee and are not reimbursed by EchoStar, except where required by law.

Benefits:
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: <a href="https://careers.dish.com/about/benefits?_gl=1*1lxvtdo*_ga*MTc0NTg4NDc3Ny4xNzA3MzE4NDYx*_ga_LEBY87WE5G*MTcwNzMxODQ2MS4xLjEuMTcwNzMxODUzNC41MC4wLjA.*_ga_5Y2BYGL910*MTcwNzMxODQ2MS44NC4xLjE3MDczMTg1MzQuMC4wLjA.&pk_vid=ee9e18c949f8741517073187262b4d81" rel="noopener nofollow noreferrer" target="_blank">EchoStar Benefits</a>. The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make <a href="https://www.echostar.com/" rel="noopener nofollow noreferrer" target="_blank">echostar.com</a> and <a href="https://jobs.echostar.com/" rel="noopener nofollow noreferrer" target="_blank">jobs.echostar.com</a> accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: <a href="https://www.echostar.com/content/dam/echostar/files/EEO%20Policy%20Statement.pdf" rel="noopener nofollow noreferrer" target="_blank">EEO Policy Statement</a>, <a href="https://www.echostar.com/content/dam/echostar/files/Pay%20Transparency%20Nondescrimination%20Provision.pdf" rel="noopener nofollow noreferrer" target="_blank">Pay Transparency</a>, EEOC Know Your Rights (<a href="https://www.echostar.com/content/dam/echostar/files/EEOC%20Know%20Your%20Rights.pdf" rel="noopener nofollow noreferrer" target="_blank">English</a>/<a href="https://www.echostar.com/content/dam/echostar/files/EEOC%20Know%20Your%20Rights%20%28Spanish%29.pdf" rel="noopener nofollow noreferrer" target="_blank">Spanish</a>)

Salary Range:
USD $15.00 / Hour

EchoStar

Remote Bilingual Customer Service Rep

Billing

Computer Networks

Customer Experience

Customer Support/Service

English Language

Equipment Maintenance/Repair

Ethernet

Ethernet Cable

High School Diploma

Identify Issues

Internet Service Providers

Keyboards

Mobile Devices

Modems

Multilingual

Multitasking

Network Connectivity

Problem Solving Skills

Product Planning

Promotional Programs

Satellite Television

Smart Homes

Smartphones

Spanish Language

Technical Support

Webcams

Wi-Fi

Wireless Communications

Work From Home

[AW]-iCims

Success in this role is measured by your ability to convert qualified leads into signed clients while delivering an excellent client experience. This is not just a call center role—this is a critical position that directly impacts the growth of our firm and the lives of our clients.

Benefits: <ul><li>Paid time off</li><li>Bonus based on performance</li></ul> <h1>Bilingual Intake Specialist (English/Spanish) – Remote (LATAM)</h1> Location: Latin America (Remote) Schedule: Monday–Friday, 8:00 AM – 5:00 PM CST Hours: Full-Time (40 hours/week) Compensation: $6–$10 USD/hour (based on experience) + performance-based bonuses <h1>About the Role</h1>We are a U.S.-based personal injury law firm looking for a bilingual (English/Spanish) Intake Specialist to join our team. This is a client-facing role where you will speak with people who have been injured or are going through difficult situations. Your job is to listen, show empathy, ask the right questions, and help qualified callers become clients. This is not just a call center role—this is a critical position that directly impacts the growth of our firm and the lives of our clients. Success in this role is measured by your ability to convert qualified leads into signed clients while delivering an excellent client experience. <h1>What You’ll Do</h1>·       Answer inbound calls and make outbound follow-ups ·       Speak with potential clients with empathy and professionalism ·       Ask structured questions to evaluate case eligibility ·       Enter and manage data in our CRM ·       Send, explain, and guide clients through signing engagement agreements during calls ·       Collaborate with Intake Director to improve conversion rates and intake performance <h1>Who You Are</h1>·       Fluent in English and Spanish (spoken and written) ·       Able to handle a high volume of calls while maintaining quality and attention to detail ·       Confident and comfortable on the phone ·       Naturally empathetic and a good listener ·       Able to follow systems while making smart decisions ·       Detail-oriented and organized ·       Reliable and responsive during work hours ·       Coachable and eager to learn <h1>Requirements</h1>·       Strong English communication skills (you will be speaking with U.S. clients) ·       Quiet work environment ·       Reliable high-speed internet ·       Computer and headset suitable for calls ·       Experience in customer service, call center, or sales is a plus <h1>What We Offer</h1>·       Fully remote position ·       Ongoing training and support ·       Opportunity for growth within the firm ·       Performance-based bonuses ·       A supportive and team-oriented culture <h1>Application Process</h1>To apply, please submit: 1.     Resume (in English) 2.     Short audio recording (1-2 minutes) answering this scenario: A caller was just in a car accident. Ask questions to determine if they may qualify as a client. 3.     EF SET English test score of 50 or higher 4.     Internet speed test screenshot <h1>Important</h1>We are looking for someone who can combine empathy, structure, and confidence on the phone. If you enjoy helping people and are motivated to perform, we want to hear from you. This is a remote position.

LAW OFFICE OF KEVIN J MCMANUS LLC

Intake Specialist (Bilingual)

Broadband

Call Centers

Call Volume

Communication Skills

Customer Relations

Customer Relationship Management (CRM)

Data Entry

Data Management

Detail Oriented

Leadership

Legal

Organizational Skills

Personal Injury

Quality Management

SET (Secure Electronic Transaction)

Sales

Sales Qualification

Team Player

Telephone Skills

Telesales

Testing

Website Conversion

FULL_TIME

If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com. Essential Duties and Responsibilities: - Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.-

Essential Duties and Responsibilities: - Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.- Provides medical subject matter expertise.- Performs advanced database searches.- Composes documents, reports, and correspondence.- Documents all incoming inquiries.- Participates in special projects as required.Minimum Requirements - High School diploma or equivalent with 2-4 years of experience. - May have additional training or education in area of specialization. - Must be fluent in English and specified secondary language.Education, Experience and Skills- Experience in medical, scientific or public health discipline - Bachelor's Degree in Nursing and current RN license is required. - Clinical knowledge of and experience with CDC related topics - Proficient internet search skills - Working knowledge of Microsoft Office and ability to learn and utilize software applications - Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills - Ability to work independently and communicate effectively - Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks - Ability to speak and read English and Spanish clearly, professionally, and fluently - Call Center experience preferred - Must have a Smartphone which will be required only to log into Maximus systems, not for daily work activities.***This position requires you to use your own personal computer or laptop. Tablets, iPads, and Chromebooks are not permitted. ***Home Office Requirements - Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net) - Minimum 5mpbs upload speed - Hard-wired internet connectivity via Category 5 or 6 ethernet cable to the home internet router - Private and secure work area and adequate power source - Windows or Mac Operating SystemsOS for Windows | - Windows 10 or Windows 11 (11 is preferred)OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com. Minimum Salary $ 34.85 Maximum Salary $ 68.55 <ul><li/></ul><img alt=" " height="1" src="https://ars2.equest.com/?response_id=2de04f226e2f806603834e7f287476da&view" width="1"/>

MAXIMUS provides business services to help governments operate health and human services programs, mostly at the state and national levels. The company's health services segment offers outsourced program management and administrative services,

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