Customer Service Rep - Customer Service - Junior GTTCustomer Service Rep - Customer Service - JuniorFramingham, MARemoteThis role focuses on resolving customer concerns, documenting interactions accurately, and supporting a positive brand experience in a fast-paced, high-volume environment. With over 4,500 stores across nine countries and multiple e-commerce platforms, the company is committed to operational excellence, inclusion, and responsible corporate citizenship.
Customer Care L3 - Medical Imaging - Hybrid PaxeraHealthCustomer Care L3 - Medical Imaging - HybridNewton, MassachusettsRemoteTheir unique mix of skills and qualifications matches our customers’ needs, to ensure the delivery of great, purpose-built, customized software applications for healthcare providers – now and for the future. Our entire team shares a passion for exploring new ideas, overcoming challenges as well as designing, creating, and delivering market-leading health IT solutions and services.
Call Center Service Reps – Hybrid/Remote! Training! Benefits! Career Path! $20.50/hr Fallon HealthCall Center Service Reps – Hybrid/Remote! Training! Benefits! Career Path! $20.50/hrWorcester, MassachusettsRemoteMember Service Representatives are the primary liaison for our members to obtain the information or support they need As such, our representatives are expected to fully understand member/ provider needs, and within corporate/ department policies, take whatever action is necessary to fully satisfy the inquiry. Member Services has proven to be a launching pad of development that has translated into long term careers with advancement opportunities throughout the company in a number of different key area’s such as; Sales and Marketing, Provider Relations, Care Services, Pharmacy and other functions of the operation.
Call Center Service Reps - Hybrid/Remote! Training! Benefits! Career Path! $20.50/hr Fallon Community Health Plan IncCall Center Service Reps - Hybrid/Remote! Training! Benefits! Career Path! $20.50/hrWorcester, MARemoteMember Service Representatives are the primary liaison for our members to obtain the information or support they need As such, our representatives are expected to fully understand member/ provider needs, and within corporate/ department policies, take whatever action is necessary to fully satisfy the inquiry. Member Services has proven to be a launching pad of development that has translated into long term careers with advancement opportunities throughout the company in a number of different key area's such as; Sales and Marketing, Provider Relations, Care Services, Pharmacy and other functions of the operation.
Customer Service Representative Axelon Services CorporationCustomer Service RepresentativeWarwick, RIRemote$20–$20 / hourSuperb listening skills and professional oral & written communication skills with an ability to inspire trust and accountability through an empathetic communication style which promotes a quality image of the company. A demonstrated ability to quickly learn and continuously develop functional knowledge and an understanding of company products as well as administrative, claims, underwriting, and marketing functions.
Coordinator III - Customer Service Representative Apidel TechnologiesCoordinator III - Customer Service RepresentativePlease note: Actual location may vary., RIRemoteContractorThis Customer Service Representative role is a callcenter position supporting members with Social Determinants of Health (SDoH) by helping them identify and access local community resources. Position Summary: This Customer Service Representative will perform inbound and outbound calls to members that need help in finding local community resources to meet their social needs.
Remote Customer Service Representative A&L Plumbing, Heating and Cooling IncRemote Customer Service RepresentativeMarlborough, MARemote$22–$27 / hourFull timeAdditional responsibilities include making outbound calls, supporting customer follow-up efforts, and assisting with maintaining efficient technician schedules to ensure a positive customer experience and smooth daily operations. Summary/Objective: This full-time Customer Service Representative is responsible for delivering exceptional customer service by handling incoming inquiries, addressing customer concerns, resolving issues, and scheduling service and maintenance appointments.
Remote After Traning- Customer Service Representative AxelonRemote After Traning- Customer Service RepresentativeWarwick, RIRemoteSuperb listening skills and professional oral & written communication skills with an ability to inspire trust and accountability though an empathetic communication style which promotes a quality image of ***. • A demonstrated ability to quickly learn and continuously develop functional knowledge and an understanding of company products as well as administrative, claims, underwriting and marketing functions.
Remote After Training (Customer Service Representative) AxelonRemote After Training (Customer Service Representative)Warwick, RIRemote$18–$20 / hourCompany-provided equipment including laptop, docking station, monitors, keyboard, mouse, and headset. Provide strong customer service and convey complex topics clearly to customers.
NewRemote After Training - Customer Service Rep AxelonRemote After Training - Customer Service RepWarwick, RIRemoteli>A demonstrated ability to quickly learn and continuously develop functional knowledge and an understanding of company products as well as administrative, claims, underwriting, and marketing functions. Superb listening skills and professional oral & written communication skills with an ability to inspire trust and accountability through an empathetic communication style.
Remote After Traning- Customer Service Representative Axelon Services CorporationRemote After Traning- Customer Service RepresentativeWarwick, RIRemote$20–$20 / hourSuperb listening skills and professional oral & written communication skills with an ability to inspire trust and accountability though an empathetic communication style which promotes a quality image of ***. • A demonstrated ability to quickly learn and continuously develop functional knowledge and an understanding of company products as well as administrative, claims, underwriting and marketing functions.
NewCustomer Service Project Analyst- Haz Waste Republic ServicesCustomer Service Project Analyst- Haz WasteNorwood, MARemote$46,600–$70,000 / yearRepublic has partnered with renewable gas developers to construct Renewable Natural Gas (RNG) plants at our landfills, expanding beyond the 77 projects we currently have to make progress towards our goal to beneficially reuse 50% more biogas by 2030 (2017 baseline year). The incumbent will assist the Customer Support Manager in conducting comprehensive data reviews, and developing effective ways to visualize and present data, and monitoring profit margins and cost analysis for both internal and external vendors.
Remote After Training - Customer Service Rep Axelon Services CorporationRemote After Training - Customer Service RepWarwick, RIRemote$20–$20 / hourA demonstrated ability to quickly learn and continuously develop functional knowledge and an understanding of company products as well as administrative, claims, underwriting, and marketing functions. Superb listening skills and professional oral & written communication skills with an ability to inspire trust and accountability through an empathetic communication style.
Inbound Sales Consultant (Hybrid - Warwick, RI) Farmers Group, Inc.Inbound Sales Consultant (Hybrid - Warwick, RI)Warwick, RIRemoteli>Experienced and licensed insurance sales professionals with 3+ years working in a competitive call center environment will be considered for higher salary grades - Senior or Lead sales roles, with starting annual base pay of $53,000+. In this role, you will respond to calls coming into our call center by positively promoting Farmers insurance products to prospective customers, consulting with customers to understand their needs, and selling those products which best fit the customer's needs.
Senior Software Developer (Hybrid or Remote) Onebeacon Professional Insurance IncSenior Software Developer (Hybrid or Remote)MARemote$128,000–$149,000 / yearYou'll architect microservices, craft elegant UIs, and automate CI/CD - all while mentoring a high‑impact squad and partnering with product, design, and underwriting to turn complex needs into simple, scalable software that delights users and moves the business. In return, we promise you support, opportunities and performance-led financial rewards in a flexible work environment where you can: Shape the future: Help us lead an insurance transformation to better protect people, businesses and society.
NewHybrid LTC Internal Wholesaler ManulifeHybrid LTC Internal WholesalerUsa, MassachusettsRemoteManulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. As an LifeCare Internal Wholesaler, you will help grow revenue within a defined territory by cultivating relationships with financial advisors and sharing the John Hancock goal of customers living Longer, Healthier and Better lives.
Graduate Admission Counselor - International, Hybrid or Remote The New England CollegeGraduate Admission Counselor - International, Hybrid or RemoteMARemoteWork with prospective international students from diverse cultures via email, phone, and in person while providing exceptional service; Answer frequently asked questions and move the prospective students further along the application pipeline; Use the CRM system to process applications and log interactions with students; Monitor application files and prompt students to submit all required documents; Evaluate application documents in order to make admission decisions based on NEC criteria and federal requirements; Use critical thinking and problem solving skills to help students progress from their initial contact with the College to become enrolled students; Maintain professional working relationships with our international recruiters to assure a constant flow of new applicants; Demonstrate appreciation for the cultural diversity that International students bring and provide customer service to welcome students and prepare them for success; Ability to work in a fast paced, high volume environment; Collaborate with multiple internal departments to ensure a seamless transition for our students and an exceptional student experience. In addition, the international counselors are responsible for communicating effectively and providing accurate information about New England College's International programs, and processing international applications and associated federal paperwork.
Enterprise Architect (Hybrid or Remote) Onebeacon Professional Insurance IncEnterprise Architect (Hybrid or Remote)MARemote$174,000–$204,000 / yearWorking on highly complex assignments in an agile environment with extremely limited direction, the Enterprise Architect possesses a broad view of the enterprise application design strategies and architecture, in addition to a deep understanding of client needs. Some of the Enterprise Architect responsibilities include but are not limited to: Works closely with customers, business analysts, and team members to understand business requirements that drive the analysis and design of high quality technical solutions.
Patient Navigator - BILH Weight Management Program ( On-Site / Hybrid / Remote ) Lahey Hospital and Medical CenterPatient Navigator - BILH Weight Management Program ( On-Site / Hybrid / Remote )Westwood, MARemote$26–$34.99 / hourJob Description: Primary Responsibilities: Performs direct outreach to patients to initiate patient engagement and enrollment with the clinic and perform introduction of the clinic, schedule initial appointment with clinician, and if necessary, follow-up assistance. The Patient Navigator supports the care of our patients in accessing and aintaining continuity with the healthcare team and assist patients in achieving their health care goals.
Senior Software Developer (Hybrid or Remote) Intact Specialty SolutionsSenior Software Developer (Hybrid or Remote)Canton, MassachusettsRemoteYou’ll architect microservices, craft elegant UIs, and automate CI/CD — all while mentoring a highâimpact squad and partnering with product, design, and underwriting to turn complex needs into simple, scalable software that delights users and moves the business. In return, we promise you support, opportunities and performance-led financial rewards in a flexible work environment where you can: Shape the future: Help us lead an insurance transformation to better protect people, businesses and society.
Principal Application Engineer (MA HYBRID OR REMOTE) The Hanover Insurance Group IncPrincipal Application Engineer (MA HYBRID OR REMOTE)Worcester, MARemoteIndividuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:HRServices@hanover.com and include the link of the job posting in which you are interested. Compensation: The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience.
Senior Application Engineer (REMOTE or HYBRID TO MA) The Hanover Insurance Group IncSenior Application Engineer (REMOTE or HYBRID TO MA)Worcester, MARemoteIndividuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:HRServices@hanover.com and include the link of the job posting in which you are interested. Compensation: The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience.
Hybrid LTC Internal Wholesaler Manulife Financial CorpHybrid LTC Internal WholesalerRIRemote$45,000–$75,000 / yearManulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. As an LifeCare Internal Wholesaler, you will help grow revenue within a defined territory by cultivating relationships with financial advisors and sharing the John Hancock goal of customers living Longer, Healthier and Better lives.
NewMedicaid Eligibility Specialist Hybrid 3 days remote Medicaid application experience Fallon Community Health Plan IncMedicaid Eligibility Specialist Hybrid 3 days remote Medicaid application experienceWorcester, MARemoteMaintains active and consistent availability on the phone system, as scheduled, for all lines of business both Commercial and Regulatory.-Meets internal/external deadlines and remains in compliance with CMS and EOHHS regulations-Prioritizes daily and weekly work-Responsible for maintaining professional relationships with customers/vendors; including resolving identified discrepancies in a timely manner-Works proactively to ensure the enrollment and billing records are kept current and accurate. Responsible for working either with Navicare or Summit ElderCare pre-enrollees, participants, caregivers, staff and external regulatory staff (such as Mass Health) to assure that enrollment in the Medicaid systems is accomplished accurately and efficiently with appropriate information entered into the Fallon Health systems.
Clinical & Translational Research Innovation Analyst III - Remote or Hybrid Lowell General HospitalClinical & Translational Research Innovation Analyst III - Remote or HybridBoston, MARemote$84,300.22–$107,481.20 / yearIn addition, this role focuses on performing the following Software Product Development duties: Designs, tests, and develops software products (end user applications, systems software, mobile/web applications, database products, etc.); Conducts requirements analysis and high-level design/modeling to convert external customer needs into software solutions; designs and specifies the overall software structure, core elements, and properties by analyzing the software requirements, constraints, interfaces, and dependencies. Examples of day to day tasks include: extract and manage data from institutional data warehouses; develop, maintain and document high quality reusable queries, and pipelines; translate complex research questions into structured data requests and analytic workflows; collaborate with CTSI informatics, and research teams to support grant-funded and investigator-initiated studies; contribute to data governance and quality assurance processes that ensure regulatory compliance; and facilitate process improvement initiatives.