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As a Customer Service Representative with Imagine Learning, you will play a crucial role in supporting our mission of transforming education through technology. In this remote position based in Tempe, AZ, you will be responsible for providing exceptional customer service to our clients, including teachers, administrators, and district leaders.

<h2>Join Our Team as a Customer Service Representative (Remote) in Tempe, AZ!</h2>Job Description:As a Customer Service Representative with Imagine Learning, you will play a crucial role in supporting our mission of transforming education through technology. In this remote position based in Tempe, AZ, you will be responsible for providing exceptional customer service to our clients, including teachers, administrators, and district leaders. You will serve as the first point of contact for any inquiries or issues, handling them with professionalism, empathy, and efficiency.Key Responsibilities:<ul><li>Answering incoming calls and emails from clients and providing timely and accurate solutions</li><li>Assisting clients with navigating our digital platform and troubleshooting technical issues</li><li>Collaborating with internal teams to escalate and resolve complex problems</li><li>Maintaining detailed records of customer interactions and transactions</li><li>Providing feedback to improve customer experience and product usability</li></ul>Qualifications:<ul><li>Excellent communication skills, both written and verbal</li><li>Strong problem-solving abilities and attention to detail</li><li>Ability to work well independently and as part of a team</li><li>Experience in customer service or support role preferred</li><li>Proficiency in using digital tools and platforms</li></ul>Benefits:<ul><li>Competitive compensation and benefits package</li><li>Opportunities for professional development and growth</li><li>Flexible work schedule and remote work options</li><li>Collaborative and inclusive company culture</li></ul> #hc220577

Imagine Learning

Customer Service Representative (Remote)

Communication Skills

Customer Experience

Customer Relations

Customer Support/Service

Detail Oriented

Faculty Administration

Identify Issues

Presentation/Verbal Skills

Problem Solving Skills

Team Player

Telephone Skills

Time Management

Track Customer Issues

Usability Engineering

Writing Skills

Hireclick

Ideal Candidate Qualifications: The ideal candidate has to be detail oriented and have the ability to organize and prioritize work and meet strict deadlines as well as the ability to effectively communicate with outside parties. Note: Camera requirements - Cameras are required to be on during training from start to end of each shift (not including breaks and lunches).

HOUR

OverviewAfter the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process.Work Location: This is a remote/work from home position. Must reside in New York state.Compensation: $16.50/hourPaid Training Start Date: Monday, June 29, 2026Training Hours: Monday through Friday: 8am - 4:30pm ESTHours of Operation (following training): Monday through Friday: 10am - 9pm EST; Saturday: 7am - 5pm EST<ul><li>Please note: During Training, you will be assigned a set work schedule within the indicated hours of operation listed above.</li></ul>Build Your Future! Come join our thriving team as a Remote Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.Why should you consider TSI-CXBPO (part of TSI family of companies)?<ul><li>Work from home</li><li>Paid training</li><li>Team-oriented work environment</li><li>Growth opportunity</li><li>Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!</li></ul>ResponsibilitiesIn This Role, You Will:<ul><li>Assist customers with billing inquiries/concerns</li><li>Ensure all account information is accurately documented and inputted into client system</li><li>Provide detailed explanations of account status and inquiries to customers</li><li>Adhering to State and Federal regulations pertaining to your job duties</li><li>Assist customers with delinquent accounts according to various state guidelines</li><li>Utilize exceptional communication skills to fulfill both client and customer goals</li></ul>Key Results Areas:<ul><li>Maintain an average Inbound Handle Time</li><li>Achieve Quality Assurance goals</li><li>Adhere to Production measures (time spent on calls, schedule adherence, etc)</li></ul>QualificationsIdeal Candidate Qualifications:The ideal candidate has to be detail oriented and have the ability to organize and prioritize work and meet strict deadlines as well as the ability to effectively communicate with outside parties. Effective call handling skills and high levels of professionalism are required. A strong focus on exemplary shift attendance is required. The candidate has to be proficient with Microsoft applications, and have the ability to learn software applications. A High School graduate/ equivalent is required.For Remote Positions: The minimum internet speed requirements for remote work are as follows:<ul><li>Broadband internet connection (No DSL, or Dial Up)</li><li>Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)</li><li>Speed Test Results: 40 mbps download, 20 mbps upload</li></ul>Note:<ul><li>Camera requirements - Cameras are required to be on during training from start to end of each shift (not including breaks and lunches)</li></ul>This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.TSISP

Transworld Systems Inc.

Remote Customer Service Representative - Must Reside in NY (Starting 6/29/2026)

Billing

Broadband

DSL (Digital Subscriber Line)

Equal Employment Opportunity (EEO)

Establish Priorities

Federal Laws and Regulations

Genetics

Past Due Accounts

Quality Assurance

State Laws and Regulations

Work From Home

OTHER

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements. The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.

Overview:
this is a remote/hybrid role. Scope of Responsibilities: Works under general supervision.  Follows standard procedures to accomplish assigned tasks.  May assist in orienting and training employees  Job Summary: Responsible for all aspects related to entering of medication orders and workflow management.

Responsibilities:
Job Duties: <ul><li style="margin-left:0.25in">Responsible for daily preparation of call center workflow</li><li style="margin-left:0.25in">Responsible for accurate data entry of incoming prescriptions and refills</li><li style="margin-left:0.25in">Responsible for maintaining prescription refill requests</li><li style="margin-left:0.25in">Responsible for Foundation Assistance management</li><li style="margin-left:0.25in">Responsible as a backup for inbound/outbound calls as required</li><li style="margin-left:0.25in">Responsible for accurately selecting billing and shipping methods for incoming patient orders</li><li style="margin-left:0.25in">Provide clinical services in TherigySTM</li><li style="margin-left:0.25in">Provides resolution to customer service issues to ensure member satisfaction</li><li style="margin-left:0.25in">Work with members to provide resolution to payment related issues on accounts/orders</li><li style="margin-left:0.25in">Maintain and keep reasonable production as determined by supervisor </li><li style="margin-left:0.25in">May assist in orienting and training new employees</li><li style="margin-left:0.25in">Responsible for completing all mandatory and regulatory training programs</li><li style="margin-left:0.25in">Perform other duties as assigned</li></ul>

Qualifications:
Attendance Requirements:<ul><li style="margin-left:0.25in">Must be available, and on-time for scheduled work shifts. </li><li style="margin-left:0.25in">Must be able to work nights as required. </li></ul> Educational Requirements:<ul><li style="margin-left:0.25in">Minimum: High School Diploma or GED</li><li style="margin-left:0.25in">Preferred: Pharmacy technician or related certification</li></ul> Experience:  <ul><li style="margin-left:0.25in">Past experience in a customer service related field</li><li style="margin-left:0.25in">6-12 months experience as a pharmacy technician</li></ul> Special Conditions of Employment:<ul><li>Drug test</li><li>Initial and continuous exclusion and sanction/disciplinary monitoring</li><li>Any and all additional eligibility requirements based on the specific position</li></ul> Job Skill Requirements: <ul><li style="margin-left:0.25in">Broad knowledge of medications, physician orders, and pharmacy systems</li><li style="margin-left:0.25in">Strong communication skills </li><li style="margin-left:0.25in">Outstanding customer service skills</li><li style="margin-left:0.25in">Excellent organization skills</li><li style="margin-left:0.25in">Ability to multitask and prioritize </li><li style="margin-left:0.25in">Excellent computer and keyboarding skills</li></ul> Compensation: $18.00-21.00 an hour  The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.  KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.

Hybrid Customer Service Jobs in Syracuse, NY

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Hybrid Customer Service Jobs in Syracuse, NY

Customer Service Representative (Remote) Imagine Learning

Remote Customer Service Representative - Must Reside in NY (Starting 6/29/2026) Transworld Systems Inc.

Workflow Processing Specialist - remote/hybrid Noble Health Services

Workflow Processing Specialist - remote/hybrid KPH Healthcare Services

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