Customer Service Rep - Customer Service - Junior GTTCustomer Service Rep - Customer Service - JuniorFramingham, MARemoteThis role focuses on resolving customer concerns, documenting interactions accurately, and supporting a positive brand experience in a fast-paced, high-volume environment. With over 4,500 stores across nine countries and multiple e-commerce platforms, the company is committed to operational excellence, inclusion, and responsible corporate citizenship.
Call Center Service Reps - Hybrid/Remote! Training! Benefits! Career Path! $20.50/hr Fallon Community Health Plan IncCall Center Service Reps - Hybrid/Remote! Training! Benefits! Career Path! $20.50/hrWorcester, MARemoteMember Service Representatives are the primary liaison for our members to obtain the information or support they need As such, our representatives are expected to fully understand member/ provider needs, and within corporate/ department policies, take whatever action is necessary to fully satisfy the inquiry. Member Services has proven to be a launching pad of development that has translated into long term careers with advancement opportunities throughout the company in a number of different key area's such as; Sales and Marketing, Provider Relations, Care Services, Pharmacy and other functions of the operation.
Call Center Service Reps – Hybrid/Remote! Training! Benefits! Career Path! $20.50/hr Fallon HealthCall Center Service Reps – Hybrid/Remote! Training! Benefits! Career Path! $20.50/hrWorcester, MassachusettsRemoteMember Service Representatives are the primary liaison for our members to obtain the information or support they need As such, our representatives are expected to fully understand member/ provider needs, and within corporate/ department policies, take whatever action is necessary to fully satisfy the inquiry. Member Services has proven to be a launching pad of development that has translated into long term careers with advancement opportunities throughout the company in a number of different key area’s such as; Sales and Marketing, Provider Relations, Care Services, Pharmacy and other functions of the operation.
Sr. Manager, Customer Support (Hybrid-Toronto) or (Remote- US) ClearGovSr. Manager, Customer Support (Hybrid-Toronto) or (Remote- US)Maynard, MARemoteFull timeThe Senior Manager, Customer Support will be responsible for leading our technical support team, optimizing our ticketing workflows, and ensuring our local government clients receive timely, accurate solutions to complex software questions. Analyze support metrics and KPIs (including but not limited to TTR, FTR, Deflection Rate, CSAT) to identify trends, pinpointing product friction points or training gaps to improve the overall customer experience.
Coordinator III - Customer Service Representative Apidel TechnologiesCoordinator III - Customer Service RepresentativePlease note: Actual location may vary., RIRemoteContractorp class="">Position Summary: This Customer Service Representative will perform inbound and outbound calls to members that need help in finding local community resources to meet their social needs. This Customer Service Representative role is a callcenter position supporting members with Social Determinants of Health (SDoH) by helping them identify and access local community resources.
Remote Customer Service Representative A&L Plumbing, Heating and Cooling IncRemote Customer Service RepresentativeMarlborough, MARemote$22–$27 / hourAdditional responsibilities include making outbound calls, supporting customer follow-up efforts, and assisting with maintaining efficient technician schedules to ensure a positive customer experience and smooth daily operations. Summary/Objective: This full-time Customer Service Representative is responsible for delivering exceptional customer service by handling incoming inquiries, addressing customer concerns, resolving issues, and scheduling service and maintenance appointments.
Hybrid LTC Internal Wholesaler ManulifeHybrid LTC Internal WholesalerUsa, MassachusettsRemotep/>Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify. for the salary range for your location.Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
Lead/Staff Full Stack Engineer, AI Platform & Agents (US/Canada Hybrid/Remote) Wolters Kluwer N.V.Lead/Staff Full Stack Engineer, AI Platform & Agents (US/Canada Hybrid/Remote)MARemoteStrong full‑stack development skills and cloud experience (AWS/Azure/GCP).Expert in at least one, and proficient across the others:AI Agent development and evaluationBackend developmentFrontend developmentCloud services (AWS/Azure/GCP)CI/CD and Infrastructure as CodeSite Reliability Engineering (SRE)Quality engineering / testing strategySecure SDLC and privacy by designProven track record delivering secure, reliable, cloud‑native systems to production. TypeScript, Node.js, React, Python, LangChain/LangGraph, MCP/A2A, RustAWS (primary), Azure, GCP; Docker, Terraform, GitHub ActionsDocumentDB, DynamoDB, OpenSearch, Azure AI SearchAzure OpenAI, AWS Anthropic, Google GeminiGitHub, Confluence, SlackWhat you'll doDesign and implement full‑stack applications, AI agents, and platform components that enable rapid GenAI agent development, validation, and deployment.
Patient Navigator - BILH Weight Management Program ( On-Site / Hybrid / Remote ) Lahey Hospital and Medical CenterPatient Navigator - BILH Weight Management Program ( On-Site / Hybrid / Remote )Westwood, MARemote$26–$34.99 / hourJob Description: Primary Responsibilities: Performs direct outreach to patients to initiate patient engagement and enrollment with the clinic and perform introduction of the clinic, schedule initial appointment with clinician, and if necessary, follow-up assistance. The Patient Navigator supports the care of our patients in accessing and aintaining continuity with the healthcare team and assist patients in achieving their health care goals.
NewMedicaid Eligibility Specialist Hybrid 3 days remote Medicaid application experience Fallon Community Health Plan IncMedicaid Eligibility Specialist Hybrid 3 days remote Medicaid application experienceWorcester, MARemoteul>Maintains active and consistent availability on the phone system, as scheduled, for all lines of business both Commercial and Regulatory.-Meets internal/external deadlines and remains in compliance with CMS and EOHHS regulations-Prioritizes daily and weekly work-Responsible for maintaining professional relationships with customers/vendors; including resolving identified discrepancies in a timely manner-Works proactively to ensure the enrollment and billing records are kept current and accurate. Responsible for working either with Navicare or Summit ElderCare pre-enrollees, participants, caregivers, staff and external regulatory staff (such as Mass Health) to assure that enrollment in the Medicaid systems is accomplished accurately and efficiently with appropriate information entered into the Fallon Health systems.
Cash Poster - Hybrid (Lowell, MA) Lowell General HospitalCash Poster - Hybrid (Lowell, MA)Lowell, MARemote$21.53–$26.91 / hourAn organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a "hands on" environment. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.
Senior Application Engineer (REMOTE or HYBRID TO MA) The Hanover Insurance Group IncSenior Application Engineer (REMOTE or HYBRID TO MA)Worcester, MARemoteIndividuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:HRServices@hanover.com and include the link of the job posting in which you are interested. Compensation: The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience.
Principal Application Engineer (MA HYBRID OR REMOTE) The Hanover Insurance Group IncPrincipal Application Engineer (MA HYBRID OR REMOTE)Worcester, MARemoteIndividuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:HRServices@hanover.com and include the link of the job posting in which you are interested. Compensation: The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience.
Client Services Representative (Entry Level) Zoll Data Systems, Inc.Client Services Representative (Entry Level)Chelmsford, MARemote$20–$24.04 / hourThe ideal candidate for this position must demonstrate excellent communication skills, organizational skills, be able to manage their time wisely, work well under pressure, pay attention to detail in a fast-moving and ever-changing environment, and be willing to complete all tasks as assigned. Resolve outstanding service issues such as bounced emails, failed maintenance checks, out of compliance sites & AEDs, sites with no registered responders, and/or duplicate registered serial numbers.