Create and maintain project management artifacts, including (but not limited to): communication plans, risk logs, decision logs, escalation procedures, project schedules, scope statements, high-level and detailed business requirements, and technical specification documents. Systems Observability & Triage: Hands-on experience using monitoring and logging tools (e.g., Datadog, Splunk, New Relic) to assist teams in triaging production issues and facilitating high-quality technical post-mortems.