Lead Customer Service Representative - Somerville, MA (Hybrid/Remote) SharecareLead Customer Service Representative - Somerville, MA (Hybrid/Remote)COS - Mass General Hospital Somerville, MARemoteThrough its data-driven AI insights, evidence-based resources, and comprehensive platform - including benefits navigation, care management, home care resources, health information management, and more- Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Essential Job Functions: Under the supervision of the Customer Service Manager, the Customer Service- Escalations team member's primary responsibilities include: Handling escalated member concerns while also providing Help Desk support for the Customer Service Team.
Senior Application Engineer (REMOTE or HYBRID TO MA) The Hanover Insurance Group IncSenior Application Engineer (REMOTE or HYBRID TO MA)Worcester, MARemoteProactively work with resource managers to ensure that appropriate staffing resources are assigned, put in place and effectively utilized at the appropriate time. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:HRServices@hanover.com and include the link of the job posting in which you are interested.
Call Center Technology Analyst & Workforce Management Specialist Hybrid/Remote Fallon Community Health Plan IncCall Center Technology Analyst & Workforce Management Specialist Hybrid/RemoteWorcester, MARemoteToday, guided by our mission of improving health and inspiring hope, we strive to be the leading provider of government-sponsored health insurance programs-including Medicare, Medicaid, and PACE (Program of All-Inclusive Care for the Elderly)- in the region. Founded in 1977 in Worcester, Massachusetts, Fallon Health delivers equitable, high-quality, coordinated care and is continually rated among the nation's top health plans for member experience, service, and clinical quality.
Call Center Technology Analyst & Workforce Management Specialist - Hybrid/Remote Fallon HealthCall Center Technology Analyst & Workforce Management Specialist - Hybrid/RemoteWorcester, MassachusettsRemoteToday, guided by our mission of improving health and inspiring hope, we strive to be the leading provider of government-sponsored health insurance programs—including Medicare, Medicaid, and PACE (Program of All-Inclusive Care for the Elderly)— in the region. Founded in 1977 in Worcester, Massachusetts, Fallon Health delivers equitable, high-quality, coordinated care and is continually rated among the nation’s top health plans for member experience, service, and clinical quality.
NewCall Center Service Reps - Hybrid/Remote! Training! Benefits! Career Path! $22/hr Fallon HealthCall Center Service Reps - Hybrid/Remote! Training! Benefits! Career Path! $22/hrWorcester, MARemoteMember Service Representatives are the primary liaison for our members to obtain the information or support they need As such, our representatives are expected to fully understand member/ provider needs, and within corporate/ department policies, take whatever action is necessary to fully satisfy the inquiry. Member Services has proven to be a launching pad of development that has translated into long term careers with advancement opportunities throughout the company in a number of different key area's such as; Sales and Marketing, Provider Relations, Care Services, Pharmacy and other functions of the operation.
Direct Sales Representative (Inbound)- Base Pay + Uncapped Incentive (Hybrid - Warwick,RI) Farmers Group, Inc.Direct Sales Representative (Inbound)- Base Pay + Uncapped Incentive (Hybrid - Warwick,RI)Warwick, RIRemote$43,000–$67,000 / yearExperienced and licensed insurance sales professionals with 3+ years working in a competitive call center environment will be considered for higher salary grades - Senior or Lead sales roles, with starting annual base pay of $53,000+. In this role, you will respond to calls coming into our call center by positively promoting Farmers insurance products to prospective customers, consulting with customers to understand their needs, and selling those products which best fit the customer's needs.
Direct Sales Representative (Inbound)- Base Pay + Uncapped Incentive (Hybrid - Warwick,Ri) Farmers Insurance GroupDirect Sales Representative (Inbound)- Base Pay + Uncapped Incentive (Hybrid - Warwick,Ri)RI, RIRemote$43,000–$67,000 / yearExperienced and licensed insurance sales professionals with 3+ years working in a competitive call center environment will be considered for higher salary grades- Senior or Lead sales roles, with starting annual base pay of $53,000+. In this role, you will respond to calls coming into our call center by positively promoting Farmers insurance products to prospective customers, consulting with customers to understand their needs, and selling those products which best fit the customer's needs.
Digital/IT Solutions Architect, FEOTB, Remote RTX CorpDigital/IT Solutions Architect, FEOTB, RemoteMARemoteExercise strong knowledge of: Virtualization (VMware, Hyper V, or similar), Windows and Linux enterprise environments, Storage solutions (SAN/NAS),Identity and access management (AD, PKI, MFA), RMF, NIST, ICD, and DoD cybersecurity frameworks. They will be responsible for working with senior engineers and support teams to determine system requirements, specifications, input/output processes, and working parameters for hardware/software compatibility and maintenance of Information Systems.
Commercial Surety - Underwriting Performance Director Surety (Remote/Hybrid) The Hanover Insurance Group IncCommercial Surety - Underwriting Performance Director Surety (Remote/Hybrid)MARemotePosition Overview: The Underwriting Director, Commercial Surety drives and supports underwriting excellence for designated areas or assigned territories with greater autonomy, managing account and portfolio underwriting, developing strategies, and providing technical expertise and support to local teams and leadership. As Underwriting Director, you will help drive underwriting excellence, portfolio performance, and technical rigor from the Home Office, partnering closely with regional teams, senior leadership, and stakeholders across the enterprise.
NewManager, IT Procurement KnitWell GroupManager, IT ProcurementMassachusettsRemote$100,000–$110,000 / yearAs a key member of the Procurement team, this position is focused on the strategic procurement of Indirect (Non-Merchandise) Information Technology (IT) goods and services via negotiations, contract execution, supplier relationship management, spend analysis/management, change/transition management and team member development. Develops and implements category sourcing strategies required to support KnitWell’s business roadmap by providing: The strategic direction, insight and approach to managing supplier contracts and relationships required to procuring goods and services to meet KnitWell’s business goal.
(Remote or Hybrid) Outpatient Psychiatrist (Adult) | Leadership Growth Opportunity Rivia Mind - Mental Healthcare(Remote or Hybrid) Outpatient Psychiatrist (Adult) | Leadership Growth OpportunityWorcester, MARemote$220,000–$260,000 / yearLocation Eligibility: At this time, we are only able to consider applicants whose primary residence is in one of the following states within the United States of America: Connecticut, Florida, Massachusetts, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, Texas. Compensation Determination: The pay range listed reflects the minimum and maximum base salary for this role, determined through an internal compensation assessment that considers similar labor markets to our practice across the United States.
Senior Site Planner | Project Engineer – Facility Planning (Hybrid | Remote) Confidential Recruiting PartnersSenior Site Planner | Project Engineer – Facility Planning (Hybrid | Remote)Littleton, MassachusettsRemoteThis role acts as the primary technical liaison between customers, architects, engineers, and internal teams to ensure facilities are properly designed and prepared for successful system installation. Our client is seeking a Senior Site Planner| Project Engineer to lead facility planning and coordination for complex capital‑equipment installations.
Call Center Service Reps – Hybrid/Remote! Training! Benefits! Career Path! $22/hr Fallon HealthCall Center Service Reps – Hybrid/Remote! Training! Benefits! Career Path! $22/hrWorcester, MassachusettsRemoteMember Service Representatives are the primary liaison for our members to obtain the information or support they need As such, our representatives are expected to fully understand member/ provider needs, and within corporate/ department policies, take whatever action is necessary to fully satisfy the inquiry. Member Services has proven to be a launching pad of development that has translated into long term careers with advancement opportunities throughout the company in a number of different key area’s such as; Sales and Marketing, Provider Relations, Care Services, Pharmacy and other functions of the operation.
Systems Administrator, Remote Field Services Carvana CoSystems Administrator, Remote Field ServicesFramingham, MARemoteTravel up to 60 to help set up and support new and existing remote Carvana Locations, including: • Desktop, server, network, security, surveillance, and AV • Communicate with internal and external users and vendors on project timelines and completions • Deal with anything that is powered, wired, or wireless • When not on the road, take incoming calls, emails, and walk-ups related to all IT issues and requests from both PC and Mac users • Set up IT accessories, monitors, docking stations, phones, etc. for all new hires and help current users with occasional desk moves • Document solutions to new problems and share them with the rest of the team • Monitoring system performance to ensure everything runs smoothly and securely • Configuring and maintaining networked computer systems, including hardware, system, software, and applications to ensure availability, reliability, and security • Maintaining physical security for all infrastructure and endpoint devices and ensuring to follow Carvana security best practices • Providing support for implementation, troubleshooting, and maintenance of Information Technology platforms • Participating in hardware refresh projects assigned to Carvana locations • Participating in providing internal business support by resolving escalation requests and providing technical support when requested • Diagnosing and resolving hardware, software, networking, and system issues when they arise • Monitoring the helpdesk ticketing system and ensuring tickets are resolved on time to meet Carvanas defined SLA • Coordinating with 3rd-party vendors, IT providers, and other business units for any specific requirements or on-site installation or upgrade • Maintaining inventory for all infrastructure-related hardware in the Carvana inventory system • Documenting solutions for new problems in Jira • Ability to participate in an on-call rotation and after-hours work when needed. To be able to do your job at Carvana, there are some basic requirements we want to share with you: • Must be able to read, write, speak, and understand English • Must be able to lift up to 70 pounds independently, majority of lifting from knee to shoulder heights, other lifting required from various levels • Must be able to carry and transport up to 70 pounds up to 20 feet • Must have excellent visual acuity and manual dexterity • Of course, well make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
NewSenior Systems Administrator MaximusSenior Systems AdministratorProvidence, RIRemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Architect, automate, and maintain patching and upgrade workflows using scripting, orchestration, and configuration management tools to support large-scale, repeatable deployments.
NewLead System Administrator MaximusLead System AdministratorProvidence, RIRemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Identify, analyze, test, coordinate approvals for, and apply system, software, and hardware patches and upgrades in accordance with vulnerability management timelines.
Application Analyst lIl - Healthy Planet Certified Tufts MedicineApplication Analyst lIl - Healthy Planet CertifiedMassachusettsRemoteIn addition, this role focuses on performing the following Client Applications Support duties: Designs, develops, implements, and updates internal IT applications in accordance with specifications and business needs., designs, codes, tests, and debugs computer programs, and prepares systems documentation and training. 1. High school diploma or equivalent and ten (10) years of relevant experience OR Associate degree in information technology, finance, clinical field, or related field and eight (8) years of relevant experience OR Bachelor’s degree in information technology, finance, clinical field, or related field and six (6) years of relevant experience.