JobotNewEntry Level Accounting Specialist JobotEntry Level Accounting SpecialistColumbia, MD$18–$20 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
JobotNewAccounts Receivable Specialist JobotAccounts Receivable SpecialistColumbia, MD$18–$20 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
MedStar HealthNursing Professional Development Specialist - Operating Room - Relocation Offered! MedStar HealthNursing Professional Development Specialist - Operating Room - Relocation Offered!Olney, MD$89,065–$162,801Assessment Planning and Implementation: Plans develops and coordinates orientation programs for all new nursing personnel assigned to clinical areas; develops coordinates implements or assists with continuing staff development programs for nursing and nursing support staff. CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required .
MedStar HealthNursing Professional Development Specialist - Med / Surg - Relocation Offered! MedStar HealthNursing Professional Development Specialist - Med / Surg - Relocation Offered!Baltimore, MD$89,065–$162,801Demonstrates clinical expertise leadership communication skills and knowledge of education theory and principles necessary to develop learning programs and achieve optimal educational outcomes. CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cros within 90 Days required .
MedStar HealthNursing Professional Development Specialist - Labor & Delivery - Relocation Offered! MedStar HealthNursing Professional Development Specialist - Labor & Delivery - Relocation Offered!Baltimore, MD$89,065–$162,801In conjunction with leadership and target audience plans educational opportunities to meet identified needs and supports the learner's achievement of required competencies. Designs learning environment develops instructional objectives content teaching methodologies audiovisual support participant handout and evaluation tool to achieve optimal outcomes.
Medline IndustriesSenior Clinical Solutions Specialist Medline IndustriesSenior Clinical Solutions SpecialistAlexandria, VA$92,000–$138,000 / yearFull timeMedline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Provide end-user insight to clinical process enhancement and improvement opportunities in order to secure or enhance current business for area of specialtyJob Description.
Medline IndustriesField Services Specialist (Northeast) Medline IndustriesField Services Specialist (Northeast)Work From Home, MD$50,000–$75,000 / yearFull timeBachelor’s degree and at least 2 years of sales or customer service related experience OR high school diploma or equivalent and at least 4 years of sales or customer service related experience. Assist sales partners with onboarding new clients, ensuring smooth integration, managing material collection, and overseeing overall program performance.
PlanIT GroupNewAI Automation Specialist PlanIT GroupAI Automation SpecialistReston, VARemoteTechnology Stack: Experience with AI/ML libraries, low-code/no-code tools, Microsoft Power Tools, Splunk, Databricks, SharePoint, Okta automation, ServiceNow ticket generation, cloud platforms (AWS, GCP, Azure), and a RPA (Robotic Process Automation) platform. Proven hands-on experience with AI/ML libraries, low-code/no-code tools, cloud platforms (AWS, GCP, Azure), Microsoft Power Tools, Splunk, Databricks, SharePoint, Okta automation, ServiceNow, and an RPA platform is required.
1BritcomSr. Application Specialist 1BritcomSr. Application SpecialistHanover, MD$84,000–$107,000 / yearThis role serves as a subject matter expert and liaison between HR, IT, and business stakeholders to ensure HR systems meet organizational needs and support strategic initiatives. By connecting global resources and local experience, Keller develops innovative, practical, and cost-effective solutions to geotechnical challenges.
ARCTICOM LLCSystems Administration (Operations Support Specialist) ARCTICOM LLCSystems Administration (Operations Support Specialist)Quantico, VAArcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.
System OneNewEntry Level Finance Support Specialist System OneEntry Level Finance Support SpecialistVienna, VA$21–$21 / hourCollaborate with internal teams, vendors, and leadership to resolve system issues and outages, including providing root cause analysis and stakeholder communications. Utilize knowledge of real estate lending systems and assist with troubleshooting complex system tickets related to mortgages and equity.
System OneNewSr. Cloud Security Specialist (AWS) System OneSr. Cloud Security Specialist (AWS)Washington, DCStrong understanding of security concepts and technologies related to Identity and Access Management (IAM), security engineering, network security design, security operations, security architecture, general engineering processes, cloud security, data loss protection, zero trust, DevSecOps and vulnerability management. Proven ability to provide technical security consultation and advisory services with a proactive approach to identifying potential issues, raising questions, and engaging in open dialogue with team members and stakeholders to ensure security objectives are met.
System OneNewSenior Cloud Security Specialist (API) - onsite System OneSenior Cloud Security Specialist (API) - onsiteWashington, DCStrong understanding of security concepts and technologies related to Identity and Access Management (IAM), security engineering, network security design, security operations, security architecture, general engineering processes, cloud security, data loss protection, zero trust, DevSecOps and vulnerability management. • Proven ability to provide technical security consultation and advisory services with a proactive approach to identifying potential issues, raising questions, and engaging in open dialogue with team members and stakeholders to ensure security objectives are met.
LeidosData Engineering Specialist LeidosData Engineering SpecialistFort Meade, MD$87,100–$157,450They will assist in designing and implementing data enrichment pipelines, integrating multiple data sources into Confluent (Kafka) and Elastic platforms, and help maintain Kafka and Elastic clusters to support mission-critical operations. The candidate will contribute to platform sustainment and reliability by addressing operational challenges and supporting the automation of the software development lifecycle, including CI/CD pipeline development, containerization, and automated testing, while following DevOps best practices.
LeidosNewServiceNow Development Manager LeidosServiceNow Development ManagerLorton, VA$131,300–$237,350Leidos is seeking an experienced ServiceNow Software Development Manager, to join an internal service center group under the Digital Modernization Sector and the Repeatable Offerings organization, who will support ServiceNow self-hosted/on-prem implementations and best practices for our Federal Government customers. You will collaborate with a diverse workforce within a matrix environment and be able to communicate effectively by obtaining and synthesizing requirements from internal and external stakeholders, while working with the team to deliver a ServiceNow implementation that meets our customers’ needs.
LeidosNewNetwork Engineer III LeidosNetwork Engineer IIIGreenbelt, MD$116,350–$210,325Work directly or indirectly with NASA customers, Technicians, Network Engineers and/or Network Architects to execute network design changes or modifications of the NASA network infrastructure, as well as identify, analyze, and resolve issues for customer impacting events that may be escalated to Engineering. Leidos is seeking a highly skilled and experienced Network Engineer III to support the Advanced Enterprise Global Information Technology Solutions (AEGIS) program and join a large Engineering team entrusted with evolving and sustaining the NASA OCIO Enterprise Corporate network.
Capgemini Government Solutions LLCServiceNow Developer Capgemini Government Solutions LLCServiceNow DeveloperMcLean, VAHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs.
Capgemini Government Solutions LLCSenior ServiceNow Developer Capgemini Government Solutions LLCSenior ServiceNow DeveloperMcLean, VAHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs.
Company ConfidentialDue Diligence Specialist (Mission Assurance 4) - 28270 Company ConfidentialDue Diligence Specialist (Mission Assurance 4) - 28270Fort Meade, MD$122,042–$165,000Full time9 years relevant experience with Bachelors in related field; 7 years relevant experience with Masters in related field; 4 years relevant experience with PhD or Juris Doctorate in related field; or High School Diploma or equivalent and 13 years relevant experience. Our workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals.
Company ConfidentialPlatform Developer Company ConfidentialPlatform DeveloperSpringfield, VA$90,501–$130,000Full timeOur workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals. This position is part of our Cyber and Intelligence division, which plays a critical role in supporting Enterprise-Level Security and Modernization efforts across IT infrastructure, cybersecurity, physical facilities, and personnel operations.
HCIJr. Implementation Specialist HCIJr. Implementation SpecialistEllicott City, MarylandRemoteThe Implementation Specialist will collaborate closely with clients, project managers, and technical teams to ensure smooth transitions, deliver customized solutions, and build strong relationships. Skilled at working with internal teams, including developers, project managers, and customer success to deliver seamless implementations.
Company ConfidentialServiceNow Developers -Majestic 1 Company ConfidentialServiceNow Developers -Majestic 1Springfield, VA$76,164–$180,000Full timeDesired experience: Experience supporting; ServiceNow ITSM implementations, federal or regulated environments, platform governance and backlog management, user acceptance testing (UAT) and release validation. This position is part of our Cyber and Intelligence division, which plays a critical role in supporting Enterprise-Level Security and Modernization efforts across IT infrastructure, cybersecurity, physical facilities, and personnel operations.
Company ConfidentialServiceNow Technical Business Analyst Company ConfidentialServiceNow Technical Business AnalystSpringfield, VA$90,418–$170,000Full timeLead solution design and requirement decomposition, translating mission/business needs into technically sound ServiceNow designs (data model, workflows, integrations) . Experience translating business requirements into technical stories and acceptance criteria, facilitating requirements gathering sessions with stakeholders, and documenting users stories, functional requirements, process flows, and acceptance criteria.
Company ConfidentialServiceNow Technical Business Designer Company ConfidentialServiceNow Technical Business DesignerSpringfield, VA$90,418–$170,000Full timeLead solution design and requirement decomposition, translating mission/business needs into technically sound ServiceNow designs (data model, workflows, integrations) . Experience translating business requirements into technical stories and acceptance criteria, facilitating requirements gathering sessions with stakeholders, and documenting users stories, functional requirements, process flows, and acceptance criteria.
AMroute LLCSenior Implementation Specialist // Ashburn, VA - Apex/Dell - CW-00019858 AMroute LLCSenior Implementation Specialist // Ashburn, VA - Apex/Dell - CW-00019858Ashburn, VAPerform installation and re-configuration of server hardware components for Re-deployment in customer's Datacenters. " Assist with troubleshooting issues for servers located in that data center. " Execute against sprint backlog and record in sprint tracker; provided any such execution and recordation is limited to the fixed time period of this service and does not include any fixed scope deliverables.
Toppan Merrill LLCImplementation Specialist - Remote Toppan Merrill LLCImplementation Specialist - RemoteMDRemote$55,000–$70,000 / yearCollaborate with Development teams to perform quality control tasks, including setting up test cases, unit testing, and batch job processing related to customer implementation or specific software releases. Toppan Merrill strives to provide our employees and loved ones with competitive benefits including: Enhanced Medical, Dental, Vision and Life insurance for employees and dependents.
NozinNurse Implementation Specialist NozinNurse Implementation SpecialistBethesda, MD$75,000–$100,000Excellent organizational and time management skills, with the ability to manage multiple tasks and meet documentation deadlines (e.g., within 24–48 hours). Customer-focused mindset with the ability to build positive relationships with clients and internal partners.
Tria FederalNewRevenue Cycle Shared-Service Implementation Lead, Design Integration (Senior Consultant) Tria FederalRevenue Cycle Shared-Service Implementation Lead, Design Integration (Senior Consultant)Arlington, VAThis role requires a strong understanding of revenue cycle operations, coordinating execution between UBO Enterprise and the MTFs and leading a team responsible for standing up and sustaining shared-service operations. Bridge operations and system design, engaging Operations, Information Technology (IT), Compliance, and Patient Financial Services so requirements reflect real workflows, and validating system design, configuration, and changes against requirements.
HibobNewHR Implementation Manager HibobHR Implementation ManagerWashington, DCRemote$110,000–$130,000 / yearSince 2015, we've achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over 3500 midsize and multinational companies. You will lead implementation projects, align client needs with the platform capabilities, drive client value and work directly with clients to ensure deliverables fall within the applicable scope and timelines.
A&M Technologies, Inc.Network Implementation Engineer (TS/SCI CI Poly Required) A&M Technologies, Inc.Network Implementation Engineer (TS/SCI CI Poly Required)Chantilly, VAFull timeRequired qualifications include the following: Must be compliant with DoD 8140 Information Assurance Technical (IAT) Level 2. Experience specific to network engineering to include Tier III or higher network operations and/or network design and implementation. Develop secure network designs including configurations that align with Defense Information Security Agency (DISA) Security Technical Implementation Guides (STIGs) and enterprise policies.
ITCON ServicesCall Center Salesforce Agentforce Implementation Engineer ITCON ServicesCall Center Salesforce Agentforce Implementation EngineerVienna, VAOmnichannel & System Integration: Architect robust data flows and API integrations between Salesforce Agentforce, CCaaS platforms (such as Genesys Cloud), and ITSM systems (such as ServiceNow) to establish a unified, 360-degree view of the customer journey. Experience: 5+ years of dedicated Salesforce architecture and development experience, with hands-on expertise in implementing Salesforce AI products (Einstein AI, Data Cloud, Prompt Builder) and specifically the Agentforce platform.
Abile Group, Inc.NewCybersecurity Implementation Engineer Abile Group, Inc.Cybersecurity Implementation EngineerSpringfield, VirginiaA deep expertise in one of the following areas and working knowledge of one or more of the other following: Network Detection and Response (NDR), Endpoint Detection and Response (EDR), Next-Generation Firewalls (NGFWs), Intrusion Detection/Prevention Systems (IDS/IPS), F5 platforms, email/web security gateways. All the personnel on the team will work together to support transport and cybersecurity information technology (IT) services on multiple networks and security domains, at multiple locations worldwide, inclusive of new facilities and building constructions to support the IC mission.
VTGImplementation Associate VTGImplementation AssociateMcLean, VirginiaThe ideal candidate is a hybrid of business analyst, QA tester, and configuration specialist who thrives in a fast-paced, team-driven environment. Collaborate cross-functionally with Technical Services and other internal teams to support successful implementations.
World Wildlife FundManager, LATAM Implementation Oversight GCF Accredited Entity - 26063 World Wildlife FundManager, LATAM Implementation Oversight GCF Accredited Entity - 26063Washington, Washington, DC$100,900–$145,100 / year
Heuristic SolutionsSoftware Implementation Consultant - Hybrid (Arlington VA) Heuristic SolutionsSoftware Implementation Consultant - Hybrid (Arlington VA)Arlington, VA$90,000–$125,000We are pioneers as we search for new and innovative ways to solve problems; we act intentionally to deliver predictable success; we achieve excellence as a team. And, our LearningBuilder Implementation team has several open positions at different levels of responsibility, from mid level analyst to senior consultant.
Ampcus IncorporatedTraining Specialist Enterprise Resource Planning Ampcus IncorporatedTraining Specialist Enterprise Resource PlanningWoodbridge, VAAbility to maintain confidential and sensitive information, manage multiple projects, meet deadlines, analyze situations carefully and recommend solutions, understand, interpret, apply, and reach decisions following client and Division policies and procedures, organize and prioritize work; follow established codes, policies, and guidelines; and work independently in the absence of supervision. Working in collaboration with the organizational development team, the Enterprise Resource Planning (ERP) Training Specialist’s primary role is to design, develop, and facilitate training programs for enterprise-wide systems in a dynamic environment.
Ampcus IncorporatedEnterprise Resource Planning (ERP) Training Specialist s Ampcus IncorporatedEnterprise Resource Planning (ERP) Training Specialist sWoodbridge, VAAbility to maintain confidential and sensitive information; manage multiple projects; meet deadlines; analyze situations carefully and recommend solutions, understand, interpret, apply, and reach decisions following and Division policies and procedures; organize and prioritize work; follow established codes, policies, and guidelines; and work independently in the absence of supervision. Position Responsibilities/Essential Job Functions:Training Program DevelopmentDesign and deliver training programs tailored to utility industry roles (accounting, finance, customer service, procurement, project management etc.) along with the primary software implementation partner.
BizFirstInformation Assurance Specialist BizFirstInformation Assurance SpecialistSuitland, MDAs an Information Assurance Specialist, you'll support accreditation and authorization efforts by auditing security procedures, reviewing system compliance, monitoring RMF-related controls, and helping maintain the documentation and evidence needed to support an Authority to Operate (ATO). · Review and analyze audit logs to ensure compliance with Security Technical Implementation Guides (STIGs) and Information Assurance Vulnerability Alerts (IAVAs) in support of achieving and maintaining authorization to operate.
TekSynapControl Validation Security Specialist W/Secret Clearance TekSynapControl Validation Security Specialist W/Secret ClearanceFort Belvoir, VirginiaRemoteTechnology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. Additional Job Information: TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment.
GAMA-1 TechnologiesCloud Security Specialist IV GAMA-1 TechnologiesCloud Security Specialist IVGreenbelt, MDFull timeThe Cloud Security Specialist IV is responsible for leading AWS security operations, managing enterprise security controls and IAM, driving incident response and compliance, and serving as the SME and customer point of contact to ensure secure, resilient, and well-governed cloud environments. In partnership with the ISSO, this role is responsible for the overall protection of the enterprise cloud environment, ensuring data security and regulatory compliance while implementing best practices for access control, encryption, and threat mitigation.
Gates, Hudson & AssociatesCommunity Account Specialist Gates, Hudson & AssociatesCommunity Account SpecialistWashingtonThis includes managing resident billing, handling collections, resolving account discrepancies, coordinating legal action when necessary, and ensuring timely payments to support the property's financial stability. Overview: The Community Account Specialist is responsible for overseeing the full accounts receivable process for their assigned portfolio.
Sparks GroupProcure-to-Pay Training Specialist-PeopleSoft P2P & Inventory Sparks GroupProcure-to-Pay Training Specialist-PeopleSoft P2P & InventoryWashington, DC$50–$55 / hourJob Summary/Company: Sparks Group has partnered with a public transit agency and together we are recruiting for a PeopleSoft P2P & Inventory Training Specialist to provide comprehensive Procure-to-Pay (P2P) and Inventory Management functional training and end-user support. This role is responsible for assessing training needs, designing and developing training materials, and delivering high-quality instruction across multiple formats.
Sky SolutionsChange Management Specialist Sky SolutionsChange Management SpecialistTysons Corner, VAOur expertise spans AI-first enablement, delivering innovative solutions and advanced cybersecurity, fortifying digital ecosystems against emerging threats and digital transformation through low-code/no-code development, cloud solutions, and agile methodologies. We are seeking a Change Management Specialist to support business process improvement, operational change initiatives, and stakeholder engagement for enterprise healthcare platforms.
Deloitte Touche Tohmatsu LtdSenior Consultant - Clinical Documentation Specialist Deloitte Touche Tohmatsu LtdSenior Consultant - Clinical Documentation SpecialistBaltimore, MD$110,700–$218,300 / yearOther skills include the ability to analyze, act and design action plans upon monthly and quarterly reports related to individual providers, facilities, MS-DRGs, APR, PSIs, severity of illness and risk of mortality, capture rates, quality metrics and can effectively prioritize their work activities. Clinical Payments Optimization: Assisting clients by validating that payments for clinical healthcare services comply with regulatory, clinical based evidence and contractual requirements while also determining that payments are appropriate for the type and level of care provided.
inSync StaffingNewEUT (End User Technology) Specialist - SME inSync StaffingEUT (End User Technology) Specialist - SMEWashington, DC., DCThis role ensures secure, reliable lifecycle operations for SEC endpoint platforms, including Windows devices, virtual endpoints, and mobile assets, in alignment with PWS requirements for compliance, operational readiness, and service quality. The SME leads design and enforcement of endpoint baselines, patching, vulnerability remediation, and policy controls while supporting modernization initiatives such as Microsoft Intune, Windows Autopilot, and Microsoft Defender for Endpoint.
Johns Hopkins HospitalSystem Clinical Nurse Specialist - JHHS Johns Hopkins HospitalSystem Clinical Nurse Specialist - JHHSBaltimore, MDThis role is designed for a senior CNS who will function as a clinical expert, systems leader, and evidence‑based practice champion, providing hands‑on clinical leadership to support program expansion, quality, safety, and practice harmonization across the enterprise. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.
ImpruvonProduct Specialist ImpruvonProduct SpecialistBaltimore, Maryland$75,000–$85,000 / yearRequirements3+ years of experience in Product Operations, Business Analysis, Product Support, Healthcare Operations, Customer Success, or similar roles within a SaaS or healthcare technology environment, or equivalent hands-on experience using and supporting workflow-heavy healthcare or medication management platforms in operational care settings. You will work closely with internal stakeholders and customers to understand workflows, gather requirements, document feature requests, validate functionality, and help ensure successful delivery of product enhancements and fixes.
Amatriot Group, LLCIT Support Specialist (Senior) Amatriot Group, LLCIT Support Specialist (Senior)Vienna, VACollaborate with a more senior PIM as necessary to coordinate the automation scope, services, budget, and schedule; coordinate automation kickoff activities and provide overall cross-discipline automation coordination; identify and coordinate the automation project turnover and close-out activities; be responsible for project alignment and compliance of the assigned contract scop, company policies, procedures, and project priorities for the Information Technology function. Various levels of environmental conditions include but are not limited to: project worksites and vendor/client facilities which may have temporary office space, moving mechanical parts and vibration; high, precarious places; fumes or airborne particles and extreme temperatures and high noise levels.
Sparks GroupNewHRIS Project Specialist Sparks GroupHRIS Project SpecialistSterling, VASkills & CompetenciesTechnical Savvy: Strong functional HR knowledge, familiarity with Organizational Administration tools, and basic technical skills (HTML, Visual Basic, or scripting). Project & Account Management (30%)System Implementation: Serve on implementation teams for Workday (Compensation, Benefits, Absence, Time, Payroll) and ServiceNow.
PeratonCircuit Support Specialist, Senior PeratonCircuit Support Specialist, SeniorHerndon, Virginia$104,000–$166,000 / yearServe as primary technical liaison with carriers, service providers, and vendors for provisioning, escalations, SLA enforcement, trouble‑ticket resolution, and RMA coordination. Prior experience supporting NIPRNet/SIPRNet, DoDIN services, DISA/NETCOM carrier integrations, or ARNG/DoD network programs.