393 Results for

Inbound Call Center Agent Jobs in Texas

Jobs

New!

Houston, TX2 days ago

$150,000–$170,000 Per Year

This is a highly visible leadership role overseeing multi-shift operations, large team leadership, continuous improvement initiatives, and upcoming WMS and automation transformation projects. We are a growing national retailer investing heavily in our supply chain and distribution network, offering leaders the opportunity to make a true operational impact within large-scale, high-visibility facilities focused on innovation, culture, and continuous improvement.

New!

Harlingen, TX3 days ago

In this role, you will receive inbound calls from consumers seeking help with billing inquiries, payments, credits, fraud alerts, internet and cell phone services, and mortgage servicing. Follows instructions and responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours when necessary; completes tasks on time or communicates alternate plans.

New!

Dallas, TX1 day ago

$70,000–$120,000 Per Year

We provide everything you need to succeed: daily sales training, warm inbound leads, a full tech stack, licensing support, and a clear path from Inside Rep - Senior Advisor - Team Lead - Management. We're a performance-driven sales organization based in Dallas, TX, focused on helping clients make smart, informed healthcare coverage decisions — and helping our sales team build real, compounding wealth in the process.

New!

San Antonio, TX5 days ago

$46,370–$48,870 Per Year

Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security.

Austin, TX15 days ago

Modalways is seeking a professional and service-oriented Inbound Call Center Agent to support clients by handling incoming calls related to service inquiries and support requests. This role focuses exclusively on inbound communication, documentation, and coordination with internal teams to ensure a positive client experience.

Edinburg, TX18 days ago

You will handle a high-volume of inbound calls with grace and precision using our state-of-the-art technology. Map Communications is seeking vibrant, Bilingual Inbound Call Center Agents to join our team!

Fort Worth, TX12 days ago

$18–$19 Per Hour

In this role, you will connect with customers to resolve early-stage and delinquent auto loan accounts, negotiate payment solutions, and drive measurable results. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners.

New!

Richardson, TX3 days ago

$17–$17 Per Hour

Outbound Calls, Claims, CSR, Call Center, Inbound Calls, Customer Service Representative, Healthcare, Inbound, Outbound, Benefits, Medical Terminology, Patients, Healthcare Call Center, Calling, Medical Benefits, Health Services, Provider Services, Patient Services, Medical CSR, HIPAA, Spanish Speaking, French Speaking, English Speaking, Bilingual, Confidential Data, Customer Services, Translation, Compliance, Build R. Benefits Customer Service Rep Responsibilities: Quickly build rapport and respond to speaking customers in a compassionate manner by identifying and exceeding expectations by responding in a respectful accurate timely manner.

Houston, TX11 days ago

They will also resolve a range of concerns by carefully listening to the customer and leveraging skills learned during training, combined with knowledge base tools to ensure their questions are answered and that they have a positive view of our client’s brand throughout the case management process. Successful agents in this role will utilize resources, including an on-site Knowledge Base, Dealerships, local resources, and Tech SMEs for case progression.

New!

Round Rock, TX1 day ago

The Customer Service Representative will handle a high volume of inbound calls, accurately route callers, and efficiently schedule and manage service appointments. Responsibilities of the Customer Service Representative: Provide consistently outstanding service to internal and external guests by setting a professional, guest-focused first impression.

New!

McAllen, TXToday

$17–$17 Per Hour

Identify progress toward desired care outcomes; intervening to overcome deviations in the expected plan of care; reviewing the care plan with patients in conjunction with the direct care. Bilingual Care Coordinator Job Responsibilities: · Call center type role, making outbound and receiving inbound calls (daily goal of at least 30 members or more per day).

Dallas, Texas30+ days ago

$13.10–$17.25 Per Hour

MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

Austin, TX9 days ago

Full-time
Employee

Configure and support NICE CXone and/or LiveVox platforms (dialers, IVR, routing)Manage inbound/outbound call flows, campaigns, and call routing strategiesBuild and maintain scripts for IVR and omnichannel workflowsMonitor system performance and troubleshoot call center issues in real timeSupport integrations with CRM systems (Salesforce or similar), APIs, and internal platformsPartner with operations to improve agent productivity, call handling, and reportingMaintain system configurations, user access, and permissionsAssist with reporting, workforce management tools, and quality monitoring systemsParticipate in system upgrades, enhancements, and deployments. 2–5+ years of experience supporting contact center technologies (Nice, LiveVox)Hands-on experience with dialers, IVR systems, and call routing configurationExperience with scripting tools (Nice Studio, LiveVox scripting, or similar)Experience supporting high-volume call center environments (collections, customer service, or healthcare preferred)Familiarity with API integrations, CRM systems, and cloud-based platformsStrong troubleshooting and problem-solving skills.

Dallas, Texas30+ days ago

New!

Killeen, TX3 days ago

Killeen, Texas30+ days ago

New!

San Antonio, TX6 days ago

Experience in a fast-paced call center environment or similar type of customer service role is desired, buy may not be required if you know you will excel in that type of environment. If you are looking for a new career in a stable, recession-proof industry where you can use your incredible customer service skills to solve problems for our homeowners, then this might be the position for you.

Dallas, Texas30+ days ago

$13.10–$17.25 Per Hour

Houston, TX30+ days ago

Fred Haas Companies has a long-standing tradition of excellence and guest-satisfaction and we are seeking team members who have the highest level of integrity, are self-motivated and have a desire for a long-term career. The biggest difference our customers and guests experience at Fred Haas Companies is a dedicated staff of friendly, well-trained, and experienced employees.

Killeen, Texas30+ days ago

Dallas, Texas30+ days ago

$7.25–$14 Per Hour

Austin, Texas30+ days ago

$28–$34 Per Hour

In this role, you will be responsible for providing excellent customer service by answering inbound calls, resolving customer inquiries, and ensuring a positive customer experience. Answer Inbound Calls: Handle a high volume of incoming calls from customers, addressing their inquiries, concerns, or complaints.

Killeen, Texas30+ days ago

Dallas, TX9 days ago

Remote

Key Responsibilities: Responsibilities Handle inbound and outbound customer calls professionally and promptly Provide accurate information about products, services, and policies Resolve customer inquiries, complaints, and issues efficiently Document all call details and customer interactions accurately Maintain a high level of customer satisfaction through effective communication Collaborate with team members and supervisors to improve service quality Adhere to company policies and procedures while working remotely Requirements: Requirements Proven experience in a call center or customer service role Excellent verbal and written communication skills Strong problem-solving abilities and attention to detail High-speed internet connection and a quiet, dedicated workspace Proficiency with computers and basic software applications Ability to work independently and manage time effectively Flexible schedule with availability to work evenings and weekends as needed This is a remote position. This role involves managing inbound and outbound calls, resolving customer inquiries, and providing timely and accurate information about our products and services.

Houston, TX30+ days ago

The BDC is responsible for working with our Service AI platform at all our locations, our robust Retention platform, establishing relationships with customers and scheduling appointments for Retention and Service Departments. Frank’s son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.

Killeen, Texas30+ days ago

Houston, TX9 days ago

This is a phone-based sales role focused on helping customers with final expense insurance solutions while working in a fast-paced, competitive, and team-oriented call center environment. We are building a high-performance final expense insurance sales floor in Houston and are looking for motivated, energetic, and results-driven sales agents to join our growing team.

Dallas, TX30+ days ago

$14–$16 Per Hour
Full-time
Employee

You will be responsible to adhere for all call center metrics including outbound and inbound calls metrics, along with some administrative duties including but not limited to the following: data entry, entering payments, processing false alarm report, billing, and responding to emails, among others. The job requires knowledge of internal processes and procedures, some collections, strong inter-personal skills, ability to multi-task, and able to create a sense of urgency.

Dallas, Texas30+ days ago

$13.10–$17.25 Per Hour

Fort Cavazos, Texas30+ days ago

Dallas, Texas30+ days ago

New!

Austin, TX3 days ago

ARCHER Systems is a leading technology-enabled legal services company that provides pre-settlement and post-settlement administration services for a single event, mass tort, and class action cases with the goal of helping claimants access their settlement proceeds more efficiently and quickly. Job Responsibilities: Maintaining professional relationships with customers through ongoing excellent customer service; Meeting or exceeding call quotas; Following all communication procedures, policies, and guidelines during every customer interaction; Handling any customer complaints respectfully and professionally; Maintaining customer satisfaction ratings based on criteria set by management; and .

Killeen, Texas30+ days ago

New!

Addison, TX3 days ago

$7.25–$14 Per Hour

Dallas, Texas30+ days ago

$13.10–$17.25 Per Hour

New!

Killeen, TX4 days ago

Dallas, Texas30+ days ago

$17–$19 Per Hour

Dallas, Texas30+ days ago

$13.10–$17.25 Per Hour

Dallas, TX15 days ago

We train and manage a specialized network of nail technicians and community health workers, or “Belle Technicians,” who continuously assess a member’s health status, collect data and vitals, provide foot screenings/care, and engage members in achieving their health goals. In this role, you will make outbound cold calls to seniors, introducing them to Belle’s in-home healthcare services, specifically lower extremity health assessments and chronic care solutions.

Mission, Texas30+ days ago

Remote

$17–$19 Per Hour

Fort Cavazos, Texas30+ days ago

New!

Killeen, TX3 days ago

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

Killeen, Texas30+ days ago

Austin, TX20 days ago

Remote

In this entry-level role, you will play a crucial part in delivering exceptional customer service, resolving queries, and building lasting relationships. • Educate customers on products and services, identifying opportunities for upselling or cross-selling where appropriate.

Dallas, Texas30+ days ago

$17–$19 Per Hour

Austin, TX30+ days ago

Specialists will fulfill client record requests, help answer clinic operations questions and schedule/reschedule appointments while delivering exceptional customer service in each and every interaction. Telehealth- 100% Emancipet-paid Telehealth for your entire family: partner/spouse and all children under 26 (regardless of insurance status) that provides $0 visits for urgent care, mental and behavioral health care, pharmacy, and health advocacy services.

Killeen, Texas30+ days ago

Resume Resources

Free Resume Templates Free Resume Builder

Get noticed by top employers!

Upload your resume to let employers know you're open to Inbound Call Center Agent job opportunities. Plus, receive relevant job recommendations in your inbox.

Create A Free Account

Inbound Call Center Agent Jobs in Texas

Distribution Center General Manager Jobot

Customer Service Representative - Harlingen, TX ACT

Insurance Sales Agent TrueLife Insurance Group

Licensed P&C Insurance Professional - Sales and Service (Signing Bonus) USAA

Inbound Call Center Agent Modalways

Bilingual Inbound Call Center Agent AnswerOne

Bilingual Customer Service Represetnative CornerStone Staffing

Benefits Customer Service Representative A-Line Staffing Solutions LLC

Customer Service Case Manager TTEC

Customer Service Representative Atrium

Bilingual Care Coordinator A-Line Staffing Solutions LLC

Inbound Call Center Tolling Representative (Full-Time) ValorVIP

Contact Center Engineer (Nice / LiveVox) Company Confidential

Inbound Call Center Tolling Representative (Full-Time) MCI Careers

Blended Call Center Representative (Inbound & Outbound) MCI Careers

Blended Contact Center Agent (Inbound & Outbound) MCI Careers

Call Center Customer Service Representative - (Inbound call center) SpectrumAM

Call Center Agent ValorVIP

Service Call Center Agent - Jeff Haas Mazda Fred Haas Companies

Call Center Agent (Hiring Immediately) MCI Careers

Entry-Level Call Center Agent (Full-Time) MCI Careers

Call Center Agent MCI Careers

Call Center Agent (Days) MCI Careers

Call Center Insurance Agent (P&C Licensed) ValorVIP

Call Center Agent Online River

4X10 Call Center Agent (4-Days, 40hrs./wk) MCI Careers

Remote Call center agent TestHiring

Service Call Center Agent Team Gillman

Call Center Insurance Agent (P&C Licensed) MCI Careers

Final Expense Insurance Sales Agent – Call Center PROGLOBAL MARKETING LLC

Customer Service Representative-Bilingual PMAM Corporation

Inbound Customer Care Agent ValorVIP

Inbound Sales Agent MCI Military Recruitment

Inbound Customer Care Agent MCI Careers

Call Center Rep. ARCHER Systems, LLC

Inbound Customer Service Agent MCI Careers

Call Center Representative ValorVIP

Call Center Representative (Flexible Schedule) ValorVIP

Call Center Customer Service Supervisor Mass Markets

Bilingual Call Center Representative ValorVIP

Call Center Sales Representative | Dallas, TX ValorVIP

Sales Call Center Agent- Cold Calling, Senior Market Belle, LLC

Remote Bilingual Call Center Representative | Spanish-English ValorVIP

Call Center Agent MCI Military Recruitment

Inbound Customer Care Agent MCI

Call Center Customer Service Manager MCI Careers

Call Center Agent TestHiring

Spanish Tolling Call Center Representative (Entry-Level) ValorVIP

Call Center Agent - S/E Bilingual Preferred Emancipet

Call Center Customer Service Supervisor MCI Careers

Resume Resources

Similar Job Searches