Configuration Manager LeidosConfiguration ManagerAlexandria, VA$69,550–$125,725You will provide other technical teams with configuration management guidance or advice and work closely with technical teams to improve service maturity, embed better ways of working and contribute to continuous improvement, with real opportunities to take ownership of configuration management initiatives. This role will support a full range of configuration management activities, including requirements analysis, cost control methodologies, contract data requirements, and special projects that require high attention to detail and a very proactive attitude.
Senior Systems Engineer Concurrent Engineering Lead LeidosSenior Systems Engineer Concurrent Engineering LeadGaithersburg, MD$107,900–$195,050The Terminal Flight Data Management (TFDM) program is a Federal Aviation Administration’s (FAA) NextGen program based on airport surface management that provides efficiencies for both the airport surface and terminal airspace by providing a new and comprehensive integrated surface traffic control and management system. Stakeholders will have a shared awareness of flights on the ground and in the air, the ability to exchange data electronically, with the goal of a continuous real-time picture of traffic volume and airport resources, making flights more efficient from gate to gate.
Sr. Associate Process Manager, Incident Management - Hybrid Capital One Financial CorpSr. Associate Process Manager, Incident Management - HybridMcLean, VA$88,800–$101,300 / yearAs a Senior Associate, Process Manager within the Access, Incident and Crisis Management team, you will collaborate with a team whose focus is to provide a high-quality, well-managed Incident Management service to the Enterprise Payments organization, while also ensuring we maintain a strong risk posture to minimize our overall risk footprint. We are a dynamic organization that manages our critical money movement rails (ACH, Check, Debit, Faster Payments, and Wires) as well as providing the oversight for our end-to-end payments strategy, operations and risk management for all payment types across the Enterprise.
Incident Manager II Solutions³ LLCIncident Manager IIArlington, VAFull timeMonitoring external data sources (e.g., Computer Network Defense vendor sites, Computer Emergency Response Teams [CERTs], SANS, Security Focus) to maintain currency of Computer Network Defense threat condition and determine which security issues may have an impact on the enterprise. Solutions³ LLC is supporting our prime contractor and their U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyber-attacks, providing immediate investigation and resolution.
Incident Support Manager Computer World ServicesIncident Support ManagerAshburn, VirginiaIf reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected] We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. CWS seeks an Incident Support Manager to direct incident management operations for the U.S. Customs and Border Protection’s (CBP) Network Operations Center (NOC) contract.
Computer Network Defense Incident Manager III Argo Cyber SystemsComputer Network Defense Incident Manager IIIArlington, VAContractorArgo Cyber Systems is seeking an experienced Cyber Incident Manager - Computer Network Defense to lead and coordinate incident response operations for a high-profile U.S. Government customer. Our teams deliver rapid incident response, advanced forensics, and coordinated recovery operations to protect vital systems from evolving cyber threats.
Incident Manager III RadiantHire Solutions Inc.Incident Manager IIIArlington, VirginiaIdentifying the cause of an incident and recognizing the key elements to ask external entities when learning the background and potential infection vector of an incident, Receiving and analyzing network alerts from various sources within the enterprise and determine possible causes of such alerts. Knowledge of system and application security threats and vulnerabilities (e.g., buffer overflow, mobile code, cross-site scripting, PL/SQL and injections, race conditions, covert channel, replay, return- oriented attacks, and malicious code).
Senior Manager, Insider Threat Incident Response Marriott International IncSenior Manager, Insider Threat Incident ResponseBethesda, MDOperate and improve an existing process to respond and mitigate insider threats (identified and referred by the analysts and threat hunting team) by referring incidents for action to the correct stakeholders, ensuring appropriate and consistent responses, tracking results and preparing metrics and KPIs. Duties will include overseeing incident response to insider incidents and collaborating with multiple areas of the business, including managers, human resources, franchise services, legal, investigations, physical security, SOC/CIRT, and information technology groups.
Incident DetectionResponse Manager SOC Manager ECS Federal LLCIncident DetectionResponse Manager SOC ManagerWashington, DC$140,000–$160,000 / yearEverforth ECS is seeking an Incident Detection/Response Manager (SOC Manager) who lives in close proximity to the National Capital Region (NCR) to join a premier, enterprise-scale cybersecurity program supporting a major federal civilian agency. Working closely with threat hunting teams, security engineers, agency stakeholders, and external service providers, you will lead the SOC''s day-to-day operations while driving continuous improvement in detection capabilities, response procedures, and overall security posture.
Manager, Regulatory Counsel, Incidents Google LLCManager, Regulatory Counsel, IncidentsWashington D.C., DCYou will lead a high-performing team of tech-forward Program Manager (PgMs) and advise on how we leverage AI to scale our matter management and execution safely, ensuring that our shift toward automated, human-in-the-loop regulatory workflows is legally sound and defensible. Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mountain View, CA, USA; New York, NY, USA; San Francisco, CA, USA; Washington D.C., DC, USA.
Incident Detection/Response Manager (SOC Manager) SkyePoint DecisionsIncident Detection/Response Manager (SOC Manager)Washington, DCRemote$100,000–$120,000 / yearSkyePoint Decisions is a leading Cybersecurity Architecture and Engineering, Critical Infrastructure and Operations, and Applications Development and Maintenance IT service provider headquartered in Dulles, Virginia with operations across the U.S. We provide innovative enterprise-wide solutions as well as targeted services addressing the complex challenges faced by our federal government clients. SkyePoint Decisions is seeking a Incident Detection/Response Manager (SOC Manager) to join our team supporting the Department of Education's (DoED) Federal Student Aid (FSA) Cybersecurity and Privacy Support Services (CPSS) in Washington, DC.
NewDigital Forensics and Incident Response Advisory - Manager CohnReznick LLPDigital Forensics and Incident Response Advisory - ManagerTysons Corner, VA$100,000–$180,000 / yearJoin a diverse team of fun-loving, energetic professionals with decades of experience managing security, technology, and privacy risks in nearly every industry sector who have a passion for creating tailored solutions that go beyond technology offerings or tools and help clients reduce cost of compliance while mitigating risks. Responsibilities include but not limited to: You will be part of the incident response and forensics team for complex cybersecurity incidents, including advanced persistent threats (APTs), ransomware, data breaches, and insider threats.
Incident Manager BAE Systems PlcIncident ManagerChantilly, VAfor description visit the url https://jobs.baesystems.com/global/en/job/BAE1US127495BREXTERNAL/Incident-Manager .
Technical Program Manager III, Data Center Incidents, Google Data Centers Google LLCTechnical Program Manager III, Data Center Incidents, Google Data CentersReston, VANote: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Atlanta, GA, USA; Austin, TX, USA; Kirkland, WA, USA; New York, NY, USA; Reston, VA, USA; Seattle, WA, USA; San Francisco, CA, USA. The Data Center Incidents and Availability (DCIA) team is dedicated to maximizing uptime across Google"s global infrastructure by identifying and proactively preventing risks before incidents occur.
Incident Manager (Midlevel) Node.DigitalIncident Manager (Midlevel)Arlington, VAIdentifying the cause of an incident and recognizing the key elements to ask external entities when learning the background and potential infection vector of an incident, - Receiving and analyzing network alerts from various sources within the enterprise and determine possible causes of such alerts. - Knowledge of system and application security threats and vulnerabilities (e.g., buffer overflow, mobile code, cross-site scripting, PL/SQL and injections, race conditions, covert channel, replay, return- oriented attacks, and malicious code).
Cyber Incident Response Business Development Senior Manager Booz Allen Hamilton IncCyber Incident Response Business Development Senior ManagerVA$142,900–$266,000 / yearContribute to the development of innovative principles and ideas, work on complex problems across matrixed teams, provide creative solutions, and act as a leader on large projects or programs to enable Booz Allen to meet its long-term goals and objectives. The Opportunity: Join a team to contribute to Booz Allen's growth efforts for its Incident Response business, applying business development, strategic sales expertise and knowledge of Incident Response, including the insurance, legal, brokerage, partners, retainers and vendor ecosystems.
(Cyber) Incident Management Analyst - Weekend Night Shift Nightwing Intelligence Solutions(Cyber) Incident Management Analyst - Weekend Night ShiftSterling, Virginia$99,000–$206,000 / yearIdentifying the cause of an incident and recognizing the key elements to ask external entities when learning the background and potential infection vector of an incident, - Receiving and analyzing network alerts from various sources within the enterprise and determine possible causes of such alerts. - Knowledge of system and application security threats and attack methods (e.g., buffer overflow, mobile code, cross-site scripting, PL/SQL and injections, race conditions, covert channel, replay, return- oriented attacks, and malicious code).
(Cyber) Incident Management Analyst - Hybrid Nightwing Intelligence Solutions(Cyber) Incident Management Analyst - HybridSterling, Virginia$99,000–$206,000 / yearIdentifying the cause of an incident and recognizing the key elements to ask external entities when learning the background and potential infection vector of an incident, - Receiving and analyzing network alerts from various sources within the enterprise and determine possible causes of such alerts. - Knowledge of system and application security threats and attack methods (e.g., buffer overflow, mobile code, cross-site scripting, PL/SQL and injections, race conditions, covert channel, replay, return- oriented attacks, and malicious code).
Incident Management Lead Applied Information SciencesIncident Management LeadAlexandria, VirginiaThe Incident Management Lead is responsible for directing enterprise-wide incident response activities, managing advanced cyber defense operations, and guiding teams in identifying, analyzing, and responding to cybersecurity threats. The ideal candidate has deep expertise in incident response, malware analysis, forensics, security engineering, and penetration testing, with a strong record of leading high-performing cyber operations teams.
Principal Incident Response Consultant, Google Public Sector Google LLCPrincipal Incident Response Consultant, Google Public SectorDCThe Incident Response team within Google Public Sector drives cybersecurity resilience across the public sector, delivering proactive defensive transformations and rapidly deploying incident response to contain breaches, leveraging tangible Mandiant brand recognition value that continuously enriches GPS products and strengthens GPS's credibility as the premier public sector experts for front line against sophisticated nation-state threats. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions.
Incident Response Technician Ferrovial SEIncident Response TechnicianManassas, VA$60,320–$64,480 / yearJob Description: About the Role: The Incident Response Technician will operate an emergency response vehicle to perform roadside assistance (tire changes, fuel/water provision), accident management, vehicle tagging, and debris removal. Once completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection system.
Cybersecurity Incident Response Triage IR Analyst Accenture Federal ServicesCybersecurity Incident Response Triage IR AnalystArlington, Texas1 year(s) of experience performing event and log analysis including one or more of the following: Anti-Virus, Intrusion Detection Systems, Firewalls, Active Directory, Web Proxies, Data loss prevention tools and other security tools found in large enterprise network environments; along with experience working with Security Information and Event Management (SIEM) solutions. As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland .
Incident Response Technician I-66 EXPRESS MOBILITY PARTNERS LLCIncident Response TechnicianManassas, VirginiaThe Incident Response Technician will operate an emergency response vehicle to perform roadside assistance (tire changes, fuel/water provision), accident management, vehicle tagging, and debris removal. Once completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection system.
Cyber Defense Incident Responder Senior - Clearance Required Lockheed Martin CorpCyber Defense Incident Responder Senior - Clearance RequiredHanover, MD$123,500–$217,695 / yearBasic Qualifications: High School Diploma plus 13 years of relevant experience is required OR Bachelor's degree in Information Technology, Cybersecurity, Computer Science, Information Systems, Data Science, Software Engineering, or related discipline from an accredited college or university, plus 10 years of relevant experience is required OR Master's degree in Information Technology, Cybersecurity, Computer Science, Information Systems, Data Science, Software Engineering, or related discipline from an accredited college or university, plus 8 years of relevant experience is required. As a Cyber Defense Incident Responder - Senior you will provide Cyberspace Operations Support Services (COSS) aligned with the following core disciplines: Cyberspace Operations, Cyberspace Planning, Cyberspace Training and Exercises, Strategy / Policy / Doctrine Development and Campaign, Assessments, Information Technology (IT) / Communications, Business Area Support and Project Management Engagement Activities.
NewDigital Forensics and Incident Analyst (TS) Agile DefenseDigital Forensics and Incident Analyst (TS)WashingtonAligned to the NICE Framework, the role identifies, collects, examines, and preserves digital evidence using controlled and documented analytical and investigative techniques in support of authorized requesting authorities — including oversight bodies, legal and general counsel offices, professional-responsibility offices, FOIA requests, and law enforcement partners. The Digital Forensics & Incident Analyst supports the Threat Analysis & Investigations (TA&I) function, analyzing digital evidence and investigating computer security incidents to derive information that supports system and network vulnerability mitigation.
NewComputer Security Incident Report Analyst with TS/SCI Clearance [Salesforce National Security] Salesforce IncComputer Security Incident Report Analyst with TS/SCI Clearance [Salesforce National Security]Herndon, VA$111,000–$122,000 / yearThe Analyst will need to work across multi-disciplined teams to coordinate incident response actions for high-priority, high-transparency operations security issues to drive toward a resolution while meeting required service-level agreements, escalating as appropriate, and providing regular updates to senior leaders. Operational experience monitoring devices such as network and host-based intrusion detection systems, web application firewalls, database security monitoring systems, firewalls/routers/switches, proxy servers, antivirus systems, file integrity monitoring tools, and operating system logs.
Monitoring Incident and Event Management Advisory Specialist (Evening Shift) DecisionPoint | CortekMonitoring Incident and Event Management Advisory Specialist (Evening Shift)Arlington, Virginia$80,000–$85,000 / yearFull timeOverview: DecisionPoint is seeking an experienced Monitoring Incident and Event Management Advisory Specialist to join our team supporting the Department of Homeland Security (DHS) Cybersecurity and Infrastructure Security Agency (CISA) Technology Operations Center (TOC) in Arlington, Virginia. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Tier 3 Incident Response Senior Analyst Sentar IncTier 3 Incident Response Senior AnalystVAThe selected applicant will perform a variety of activities including but not limited to: -Collect and analyze network and host artifacts from a variety of sources to include logs, system images and packet captures to characterize activity, determine root cause, operational impact, and to enable rapid remediation and mitigation of cyber threats within the Enterprise Network through the investigation process. Additionally, this position will support the government's mission to deny, disrupt, and degrade adversaries abilities and attempts to disrupt, exploit and attack the information technology (IT) services provided to network users.
Lead Incident Responder Evolver FederalLead Incident ResponderWashington, DCFull timeResponsibilities include coordinating with SOC teams, ISSOs, and AOs, integrating threat intelligence and forensic analysis into response processes, and driving continuous improvement to strengthen organizational resilience against evolving cyber threats. The Lead Incident Responder will maintain compliance with federal cybersecurity frameworks (NIST 800-series, RMF, TIC 3.0), lead investigations into complex threats, and deliver compliance reporting to federal stakeholders.
NewSenior Cyber Incident Response Attorney Wilson ElserSenior Cyber Incident Response AttorneyWashingtonRemoteA variety of factors are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands, other business and organizational needs, and other factors permitted by law. Wilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal.
Cyber Defense Incident Responder (Advanced) Chenega CorporationCyber Defense Incident Responder (Advanced)Arlington, VAProactively research new malware using hunting capabilities on malware repository services (such as VirusTotal) and through established partnerships with other security researchers, ensuring all malware handling adheres to strict classified network protocols. This role involves advanced threat detection, threat intelligence research, practical application of threat intelligence to operations, developing custom scripts, and understanding complex threat actor techniques used to compromise systems and evade detections.
Anomalous Health Incidents Senior Program Analyst Applied Research Associates IncAnomalous Health Incidents Senior Program AnalystAlexandria, VAThe Mission Concepts and Capabilities (MCC) Division of Applied Research Associates, Inc. (ARA) is seeking to contingently hire an Anomalous Health Incidents (AHI) Program Analyst for ARA's effort supporting the Office of the Assistant Secretary of War for Critical Technologies (OASW(CT)). Required Qualifications: Bachelor's Degree or Master's degree in a relevant hard science/engineering (e.g., physics, materials science, biomedical engineering, biology, neuroscience, electrical engineering, computer science).
Cyber Incident Response Team Lead ManTechCyber Incident Response Team LeadAshburn, VAThe ultimate purpose of this role is to provide the disciplined leadership and structural organization necessary to rapidly implement critical, high-impact security solutions that directly protect the Nation's digital borders while ensuring continuous, compliant contract delivery for 24x7x365 network, cyber, and cloud services. + Certified Information System Security Professional (CISSP) and at least one of the following: SANS GIAC Certified Intrusion Analyst (GCIA), SANS GIAC Certified Incident Handler (GCIH), SANS GIAC Certified Forensic Analyst (GCFA), SANS GIAC Certified Enterprise Defender (GCED), or other IAT Level III certification.
NewIncident Responder Shift Lead - Tier 2 EC Technology, LLCIncident Responder Shift Lead - Tier 2Ft. Meade, MD$130,000–$158,000 / yearRequired Certifications: DoD 8570/8140 IAT Level III or CSSP Incident Responder certification (e.g., GCIH, GCFA, or CySA) required; working knowledge of endpoint detection and response (EDR) tooling, packet analysis, and at least one scripting language (e.g., Python, PowerShell, or Bash) preferred. Position Summary: The Tier 2 Incident Responder – Team Lead performs in-depth investigation, containment, and remediation of security incidents escalated from Tier 1, applying the NIST SP 800-61 incident response life cycle and manages Tier 1 Analysts and Tier 2 Incident Responders.
Lead Incident Responder Evolver IncLead Incident ResponderDCResponsibilities include coordinating with SOC teams, ISSOs, and AOs, integrating threat intelligence and forensic analysis into response processes, and driving continuous improvement to strengthen organizational resilience against evolving cyber threats. The Lead Incident Responder will maintain compliance with federal cybersecurity frameworks (NIST 800-series, RMF, TIC 3.0), lead investigations into complex threats, and deliver compliance reporting to federal stakeholders.
Cybersecurity Incident Response Triage IR Analyst Accenture Federal ServicesCybersecurity Incident Response Triage IR AnalystArlington, VAThe pay range for the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland is: $53,900—$120,100 USD What We Believe As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. 1 year(s) of experience performing event and log analysis including one or more of the following: Anti-Virus, Intrusion Detection Systems, Firewalls, Active Directory, Web Proxies, Data loss prevention tools and other security tools found in large enterprise network environments; along with experience working with Security Information and Event Management (SIEM) solutions.
Service Desk Manager Huntington Ingalls Industries IncService Desk ManagerSpringfield, VA$94,352–$122,000 / yearThe manager anticipates the customer and organizational needs, identifies opportunities for automation and optimization, and ensures the service desk evolves from a reactive support function to a value-driven, performance oriented capability. Working with/across mutli-disciplinary teams and operational managers (IT Ops Manager, Cybersecurity Operation Center Manager) to provide notification of issues and courses of action.
Service Desk Manager PeratonService Desk ManagerWashington, D.C.$112,000–$179,000 / yearFull timeThis role is responsible for managing daily Service Desk operations, supervising multi-tier technical support teams, driving operational excellence, and ensuring the delivery of high-quality customer service to a large and geographically dispersed user community. This position requires collaboration with government stakeholders, technical teams, and program leadership to ensure service delivery objectives, operational metrics, and customer expectations are consistently achieved.
Service Desk Manager Peraton IncService Desk ManagerDC$112,000–$179,000 / yearThis role is responsible for managing daily Service Desk operations, supervising multi-tier technical support teams, driving operational excellence, and ensuring the delivery of high-quality customer service to a large and geographically dispersed user community. This position requires collaboration with government stakeholders, technical teams, and program leadership to ensure service delivery objectives, operational metrics, and customer expectations are consistently achieved.
Scientific IT Service Desk Manager General Dynamics CorpScientific IT Service Desk ManagerBethesda, MD$97,750–$132,250 / yearTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. Job Description: GDIT is seeking a Scientific IT Service Desk Manager to join our program supporting the biomedical research community for our customer with the National Heart, Lung, and Blood Institute (NHLBI) at the National Institutes of Health.
Deputy Project Manager/Desktop Technician Manager/Queue Manager Ardent Management ConsultingDeputy Project Manager/Desktop Technician Manager/Queue ManagerRockville, MDPosition Description: Ardent is seeking a Deputy Project Manager / Desktop Technician Manager / Queue Manager to join our dynamic team. Ardent is seeking a Deputy Project Manager / Desktop Technician Manager / Queue Managerto join our team.
Service Desk Manager Digital Management LLCService Desk ManagerDCThis role oversees day-to-day service desk operations, manages a cloud-based ITSM platform, ensures SLA achievement and reporting, and coordinates across Tier 1, Tier 2, Tier 3, and vendor teams to drive consistent, high-quality service delivery. DMI, LLC is seeking a Service Desk Manager to lead for the technical service desk, accountable for the end-to-end lifecycle of all IT incidents and problems across a multi-site environment supporting 700+ network users across seven locations.
Service Desk Manager - ITIL 4 Certified Softthink SolutionsService Desk Manager - ITIL 4 CertifiedWashington, District of ColumbiaIn an industry that’s constantly reinventing itself, STSI challenges its team members and consultants with engagements that involve specialized services and advanced IT solutions – applying agile development principles, methodical planning, creative thinking, and continuous learning. We are seeking a Service Desk Manager to lead the Technical Service Desk operations and oversee the full lifecycle of IT incidents and problems.
Scientific IT Service Desk Manager GD Information TechnologyScientific IT Service Desk ManagerBethesda, MarylandTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. GDIT is seeking a Scientific IT Service Desk Manager to join our program supporting the biomedical research community for our customer with the National Heart, Lung, and Blood Institute (NHLBI) at the National Institutes of Health.
NewMulti-Site IT Service Desk Manager (SLA-Driven) Digital ManagementMulti-Site IT Service Desk Manager (SLA-Driven)Washington, DCDigital Management LLC in Washington, DC is looking for a Service Desk Manager to lead technical service desk operations across multiple sites. Responsibilities include managing incident lifecycles, ensuring SLA compliance, and directing service desk staff.
Senior Manager, VOCC VAS DPS Forward Visa IncSenior Manager, VOCC VAS DPS ForwardAshburn, VA$145,400–$232,500 / yearWhat we expect of you, day to day: Oversee the daily operations of a 24x7 team of professionals providing first‑level support for Debit systems, networks, and platforms, ensuring consistent execution and proactive monitoring through modernized, automated operational workflows. Ensure the team remains focused on supporting multiple production issues, projects, and daily activities, while progressively shifting workload from manual operations to automated, intelligent, and event‑driven workflows.
Integration Service Delivery Manager ManTechIntegration Service Delivery ManagerHerndon, VAManage the 24x7x365 Enterprise Operations Center, utilizing enterprise monitoring tools (e.g., Oracle Enterprise Manager, Splunk, SolarWinds) to proactively identify and resolve issues before they impact end-users. This leader will ensure Total Ticket Ownership (TTO) across all tiers, manage critical incident response, and oversee the availability of servers, networks, and automated monitoring tools (e.g., Splunk, SolarWinds).
Help Desk Manager Client Solution Architects LLCHelp Desk ManagerDCInterface directly with NMCI, Navy Enterprise Service Desk (NESD), DISA Joint Service Provider (JSP), and vendor support entities to escalate issues and resolve complex technical problems. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
Helpdesk Manager Doyon Properties IncHelpdesk ManagerDCHowever, employees who have access to the compensation information of the other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consent with the contractor's legal duty to furnish information. PREFERENCE STATEMENT: design Data, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.
Project Manager, Client Services Titan Technologies CareerProject Manager, Client ServicesDerwood, MarylandTitan Technologies is seeking a Project Manager to lead the day-to-day performance across a multi-year statewide managed IT services engagement under which Titan will implement, operate, and maintain specific lines of Client Services and work orders. The ideal candidate has deep hands-on experience with implementing industry leading CCaaS platforms, ServiceNow platform architecture, ITSM, CSM, ITAM, integrations, workflow automation, and enterprise service delivery.