Reporting to the Manager, Enterprise Risk, this role manages the day-to-day execution of resilience activities - business impact analysis, plan development and maintenance, testing and exercises, and incident response readiness - ensuring the credit union can anticipate, withstand, and recover from operational disruption. Responsible for administering and maturing Sunward's business continuity, disaster recovery (BCP/DR), and incident response planning programs, and for administering enterprise member complaint intake, investigation, and regulatory reporting, as dedicated disciplines within the enterprise risk function.