Minneapolis, MN30+ days ago
Responsibilities: Serve as the product owner for various infrastructure monitoring tools, ensuring they are properly managed and administered Maintain the availability and reliability of network monitoring solutions, optimizing them for maximum effectiveness; apply implementation methodologies to enhance the effectiveness of network monitoring systems and processes Collaborate with IT teams to ensure monitoring tools are integrated effectively within our network infrastructure Develop and implement best practices to get the most out of monitoring tools; provide strategic oversight on network monitoring strategies to support organizational goals Stay updated on industry trends and emerging technologies to recommend improvements and innovations; mentor and guide junior staff on utilizing monitoring tools effectively Facilitate regular tool performance analysis and generate reports on network health and performance; lead efforts to troubleshoot and resolve any issues related to monitoring tools, minimizing downtime and impact Qualifications: Minimum five years of recent experience in infrastructure monitoring and network management; strong experience with infrastructure monitoring tools such as SolarWinds, ThousandEyes, LogicMonitor, or similar solutions Bachelor's degree from an accredited college or university is preferred; certifications related to network administration, such as CCNA, CCNP, or relevant industry certifications are preferred Solid understanding of networking concepts, including IP subnetting, BGP, OSI model, TCP/UDP; demonstrated knowledge of both Linux and Windows operating systems Experience with light scripting with Python, Perl, Bash for automation and tool enhancement; prior experience with Azure and AWS virtual network devices, including setup, configuration, and management Excellent analytical and problem-solving skills with a proactive approach to identifying and addressing network performance issues; strong leadership and communication skills, with the ability to effectively manage cross-functional teams Detail-oriented mindset with a passion for technology and infrastructure management; previous experience in managing infrastructure in a hybrid or cloud environment is preferred; self-starter with the ability to work independently, taking initiative to solve problems and enhance network performance Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation.