West Chester, OH7 days ago
Govern a partner-leveraged operating model: define and manage SOWs, SLAs, performance metrics, and renewal economics across the partner ecosystem so operational delivery is executed under measurable accountability rather than continuous-overhead arrangements. The ideal candidate brings a track record of building reliable, secure, and scalable IT environments in middle market companies, with strong command of the Microsoft ecosystem and a bias for uptime, efficiency, and responsiveness.