This includes estimating timelines, delivering on schedule, and adjusting when neededAnticipate potential risks and identify opportunities for optimization throughout the project lifecycleQualificationsProven experience in a customer-facing role within a service-oriented company, demonstrating an ability to understand customer needs, build relationships, and deliver exceptional serviceStrong knowledge of Red Hat OpenShift or Kubernetes (3-5 years of experience required)Experience with automation tools such as Ansible, Jenkins, and GitStrong technical knowledge of CI/CD pipelines, API development, microservices architecture, and cloud infrastructure (AWS, Azure, or GCP)Familiarity with monitoring tools like Prometheus and GrafanaExcellent communication skills, both verbal and writtenExperience with Kibana is a plus but not requiredExperience in Financial Services is a bonusWhat Sets You Apart For This Role10+ years of strong experience in cloud architecture, infrastructure automation, and delivery management5+ years of strong experience with Red Hat OpenShiftDemonstrated leadership experience with cross-functional teams and technical solution deliveryExpertise in financial or banking sectors is a plus, particularly in designing scalable solutionsProven experience building long-term client relationships with a focus on customer satisfaction and retentionInnovative mindset and a passion for exploring creative solutions while effectively managing riskWhy Crossvale? Key ResponsibilitiesDesign, set up, and manage OpenShift clusters, including performance tuning and capacity planningAutomate tasks within OpenShift utilizing tools like Jenkins, Git, and AnsibleDiagnose and resolve pod-related issues in OpenShift environmentsConfigure monitoring on OpenShift clusters using Prometheus and GrafanaServe as the primary technical point of contact for clients, providing support and technical guidanceCreate and maintain internal documentation for compliance and knowledge transferCollaborate with the Architecture team, taking ownership of specific project tasks.