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Serve as the technical and functional lead for Oracle Project Portfolio Management (PPM) and Work & Asset Cloud Service (WACS) solutions, ensuring project delivery, capital planning, and asset lifecycle management capabilities align with Delta Utilities’ operational, financial, and regulatory objectives. This role owns end-to-end solution architecture, integrations, and roadmap delivery across Oracle Cloud (PPM/WACS), Azure, and enterprise platforms to support capital programs, field operations, and asset reliability.

JOB SUMMARY/PURPOSEThis role owns end-to-end solution architecture, integrations, and roadmap delivery across Oracle Cloud (PPM/WACS), Azure, and enterprise platforms to support capital programs, field operations, and asset reliability.Serve as the technical and functional lead for Oracle Project Portfolio Management (PPM) and Work & Asset Cloud Service (WACS) solutions, ensuring project delivery, capital planning, and asset lifecycle management capabilities align with Delta Utilities’ operational, financial, and regulatory objectives. Serve as the technical and strategic lead for our Oracle PPM and WACS Cloud platforms, ensuring that Engineering and Operations people-process capabilities support Delta Utilities’ growth and regulatory obligations across Louisiana and Mississippi. The role owns end-to-end solution architecture, integrations, and road-mapping for PPM / WACS capabilities running in Oracle SaaS, Azure, and M365.ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS<ul><li>Define and maintain the multi-year architecture roadmap for Oracle PPM and WACS aligned to capital planning, asset management, and regulatory compliance needs.</li><li>Design scalable and secure integrations between Oracle PPM, WACS, Oracle ERP, Azure services, GIS, and other operational systems.</li><li>Lead solution design for capital project planning, budgeting, forecasting (PPM), and work management and asset maintenance (WACS).</li><li>Conduct fit-gap analysis and solution design for enhancements and releases.</li><li>Establish integration patterns using Oracle Integration Cloud (OIC), APIs, and event-driven architecture.</li><li>Define data models and governance for project, asset, and work order data.</li><li>Partner with Engineering, and Operations stakeholders.</li><li>Provide architectural governance for vendors and system integrators.</li><li>Ensure compliance with SOX and utility regulatory requirements.</li><li>Mentor teams on best practices.</li><li>Guide fit-gap analysis, data-conversion, testing strategy, and cut-over for major releases and new modules.</li><li>Establish reference architectures, design standards, and integration patterns for APIs, event hubs, and identity federation.</li><li>Partner with Engineering and Operations leadership to translate requirements into solution blueprints and backlog items. </li><li>Provide technical governance for system integrators and MSPs, review design documents and code for adherence to Delta Utilities standards. </li><li>Mentor functional analysts and developers on PPM / WACS best practices. </li><li>Define multi-year PPM / WACS architecture and release roadmap aligned to business objectives.</li><li>Design integrations between Oracle PPM / WACS, Azure services, M365 (Power Platform, Teams). </li></ul>MINIMUM REQUIREMENTSMinimum education required of the position<ul><li>Bachelors in Information Systems, Computer Science, Engineering, or related field; or 8 + years of directly relevant experience in lieu of degree.</li></ul>Minimum experience required of the position<ul><li>8 + years of IT experience with at least 3 years as a solution/enterprise architect</li><li>3 + years architecting Oracle CCS or comparable CIS/CRM plus Genesys or similar contact-center platforms.</li><li>Experience with Oracle PPM and WACS.</li><li>Led at least one full lifecycle Oracle Cloud implementation.</li><li>8 + years of IT experience with at least 3 years as a solution/enterprise architect on Oracle PPM / WACS </li></ul>Minimum knowledge, skills and abilities preferred of the position<ul><li>Strong expertise in project costing, capitalization, and budgeting (PPM).</li><li>Experience with asset lifecycle and maintenance processes (WACS/EAM).</li><li>Integration experience with Oracle Financials, Supply Chain, and GIS systems.</li><li>Expertise in OIC, REST/SOAP APIs, and Azure services.</li><li>Understanding of utility operations and regulatory requirements.</li><li>Strong communication and stakeholder alignment skills.</li><li>Deep functional knowledge of Oracle Financials, Supply Chain, and HCM modules.</li><li>Expertise in Oracle Integration Cloud (OIC), REST/SOAP services, and Azure Logic Apps/API Management.</li><li>Familiarity with SOX controls, TSA Pipeline Security guidelines, and utility industry regulatory requirements.</li><li>Excellent communication and stakeholder-alignment skills.</li></ul>Any certificates, licenses, etc. required for the position<ul><li>Preferred:<ul><li>Oracle Cloud Infrastructure Architect Professional (OCI)</li><li>Oracle PPM / WACS Cloud Certification</li><li>Microsoft Certified: Azure Solutions Architect Expert</li></ul></li></ul>Physical Requirements<ul><li>Able to operate a personal computer, either desktop or laptop. </li><li>Able to sit for extended periods of time. </li><li>Able to operate a copy machine, fax machine, calculator, telephone and other miscellaneous office equipment. </li><li>Able to exert up to 10 Lbs. of force occasionally, and /or a minimal amount of force frequently to lift, carry, push or otherwise move objects.</li></ul>Working ConditionsThe Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions. <ul><li>Perform other job-related duties as assigned, within your scope of responsibilities. </li><li>Job duties are performed in a normal and clean office environment with normal noise levels. </li><li>Work is predominately done while standing or sitting. </li><li>The ability to comprehend, document, calculate, visualize and analyze are required. </li><li>Able to work regular hours, with occasional overtime.</li></ul>About Delta UtilitiesDelta Utilities is a natural gas utility headquartered in New Orleans that provides safe, reliable natural gas services across Louisiana and Mississippi. We understand the value of dependable energy and our important role in building stronger, more resilient communities. Delta Utilities is a $1.7 billion organization that represents 600,000 customers and is among the top 40 natural gas utilities in the United States.  Delta Utilities acquired CenterPoint Energy's natural gas utility operations in Louisiana and Mississippi in April 2025 and acquired Entergy's natural gas utilities in Baton Rouge and New Orleans in July 2025.  Delta Utilities is regulated by the Louisiana Public Service Commission, the Mississippi Public Service Commission, and the New Orleans City Council. We work closely with our regulatory agencies to deliver safe and reliable natural gas service and maintain fair rates for our customers. Learn more at <a href="https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdeltautilities.com%2F&data=05|02|stephanie.parks%40deltautilities.com|7e1e04603d1e4f4195f508dd97a6731b|802aee8ce6ad4df8ac0034832c866bbc|0|0|638833463344999636|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D|0|||&sdata=kvHTv0C9oDEdkwyMEwUwzqTibo8Juk0MF4xOnGewISM%3D&reserved=0" rel="nofollow" title="Original URL: https://deltautilities.com/. Click or tap if you trust this link.">https://deltautilities.com</a>. Delta Utilities and associated entities are equal-opportunity employers.  We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law. #LI-TM1

DELTA UTILITIES SERVICES, LLC

Solution Architect (Oracle PPM & WACS)

Airport Security

Analysis Skills

Application Programming Interface (API)

Architectural Design

Architectural Services

Asset Management

Best Practices

Blueprints

Budget Management

Budgeting

Calculators

Capital Project

Certified Coding Specialist (CCS)

Cloud Architecture

Cloud Computing

Communication Skills

Computer Science

Copying Machines

Data Modeling

Design Document

Desktop PC

Energy & Utilities

Enterprise Architecture

Fax Machines

Financial Regulations

Forecasting

Functional Analysis

Gap Analysis

Genesys CRM

Geographic Information Systems (GIS)

Hubs

Identity Federation

Information Technology & Information Systems

Laptop PC

Leadership

Maintain Compliance

Mentoring

Microsoft Windows Azure

Natural Gas

Office Equipment

Operations Processes

Oracle

Oracle ERP

Oracle Financials

Physical Demands

Process Capability

Project Planning

Project Portfolio Management (PPM)

REST (Representational State Transfer)

Regulations

Regulatory Compliance

Regulatory Requirements

Requirements Management

SOAP (Simple Object Access Protocol)

Sarbanes-Oxley Act (SOX)

Software Engineering

Software as a Service (SaaS)

Supply Chain

System Integration (SI)

Technical Strategy

Test Strategy

HiringThing

Provides strategic leadership for IR services surrounding initiatives and projects and coordinates with regional IR leadership on systems/services to enhance services in a specific property. Works with property management and Regional IR leadership to participate in the acquisition of technology services for guests through an understanding of the properties specific business/customer base (i.e., convention).

Job Description JOB SUMMARY In addition to the functions of a property systems manager, the Director of property Technology manages a revenue-generating function in a large property or multiple properties with a shared infrastructure. Works with property management and Regional IR leadership to participate in the acquisition of technology services for guests through an understanding of the properties specific business/customer base (i.e., convention). Provides strategic leadership for IR services surrounding initiatives and projects and coordinates with regional IR leadership on systems/services to enhance services in a specific property. May have direct reports (property systems manager, property systems technicians) or direct work of on-site shared services staff. Verifies the daily execution of technology. Actively sells technology solutions to group and convention clients throughout the event planning and execution processes to achieve maximum technology sales. CANDIDATE PROFILE Education and Experience • BS/BA or equivalent work experience. Additionally, 5-7 years' experience in like position. • System-related professional certifications preferred. • Previous management experience and demonstrated matrix management skills • Experienced in network hardware, desktop, peripherals, protocols, communications, operating systems and Marriott internal applications (MARSHA, PMS, NGS, SFA, etc.) CORE WORK ACTIVITIES Maintaining Technology Systems and Goals • Assists to develop and establish technology solutions, strategies and procedures for the property. Manages the daily activities and performance of the Technology Solutions staff. • Verifies the daily execution of technology solutions including but not limited to the: sales effort, execution and delivery processes, troubleshooting billing and collection processes and any improvement processes. • Actively sells technology solutions to group and convention clients throughout the event planning and execution processes to achieve maximum technology sales. • Assists in preparation and administration of the technology solutions budget. • Develops the Strategic Technology Solutions Plan and Technology Solutions Marketing Plan. Promotes proper billing, collection, and up sale opportunities. Recommends best practices and solutions. Promotes active relationships with Sales and Conference services. Managing Projects and Policies • Functions as on-site project manager who plans and manages both new systems and system upgrades for property site. • Performs assessments of needs ensuring compliance with budget, standards. • Determines priorities, schedules, plans and necessary resources to ensure completion of property projects on schedule and according to specification. • Prepares project plans and monitors on-site. • Coordinates multiple-vendor projects. • Verifies compliance to technology-related vendor contracts. • Responsible for property compliance with appropriate Marriott International Policy and Information Security Manual. Accountable to take action to address deficiencies. Determines solutions and implements per SOP. • Provides timely, accurate, and detailed status reports as requested. Meeting Technology Needs • Evaluates and makes recommendations regarding technology/asset life-cycles. Verifies that necessary property is properly equipped in terms of PCs, hardware, servers, etc. • Foresees, identifies and resolves system(s) performance problems. • Certifies software applications for use at property. • Creates and verifies implementation of disaster recovery and business continuity plans as they relate to technology. • Verifies property's technology assets are secure and maintained in accordance with Marriott International policies and standards. • Possesses advanced knowledge in the areas of data communications, desktop support, and servers/networks. Uses knowledge to solve 2nd level support issues and train/develop junior staff. • Verifies availability of current documentation for cabling, network systems, and applications exist. • Reviews networks' performance and performs design/re-design as needed to meet property needs. • Verifies that periodic inventories of applications and hardware are conducted. Forecasting and Complying with Financial Parameters • Analyzes, communicates and implements property strategy to drive technology revenue and contribute to property's overall business success. • Manages technology profit and loss. Responsible for monitoring and controlling all technology-impacted revenues and expenses generated by the property including, but not limited to: telecommunications, HSIA, business center technologies and A/V. • Verifies that property management has realistically budgeted CAPEX and department operating budgets based on anticipated IT projects and property support/needs requirements. • Advises and verifies that property management has adequately addressed technology needs in short- and long-term planning. • Reviews vendor proposals and selects appropriate vendor for technologies/hardware. Building Successful Relationships • Communicates IR standards and best practices. • Is expected to present proposals, analyses, projects, cost-models, etc. in a well- written and/or verbally articulate manner. • Is viewed as a credible leader by subordinates, peers, and senior management. • Provides exceptional customer service. Managing and Conducting Human Resource Activities • May have direct management responsibility for property-based system managers and technicians. Provides work direction to cluster--based systems technicians and managers. • Responsible for hiring, training, development, compensation, performance management of direct reports. Additionally, provides performance feedback to Area System Manager on cluster support positions. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. About the Team When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Marriott International is the largest global hospitality company with 30 hotel brands represented in over 6,000 properties in 122 countries and growing. 

Whether you are a seasoned hospitality professional or just beginning your career, Marriott has endless opportunities for you to explore.
To search all jobs or learn more about <a href="http://www.careers.marriott.com/" target="_blank">Marriott careers</a> 

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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Solution Architect (Oracle PPM & WACS) DELTA UTILITIES SERVICES, LLC

Director-Hotel Technology & Revenue Marriott

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