Installing, configuring, monitoring, troubleshooting, and maintaining physical and virtual servers, data center systems, and hybrid cloud infrastructure, including physical security of server and data center equipment; Administering and troubleshooting Azure and Microsoft 365 services and configurations; Operating and maintaining automated end-user management and data center administration tools; Monitoring infrastructure health, uptime, and availability; performing routine maintenance, patching, and troubleshooting; Maintaining enterprise email and endpoint detection and response (EDR) applications; Maintaining technical documentation, system configuration records, and training materials; Resolving escalated technical issues and providing guidance and training to other IT support personnel; and, Other duties as assigned. It is our CPCS mission to achieve these goals, and in furtherance thereof, we embrace and endorse diversity, equity and inclusion as our core values as we maintain a steadfast commitment to: (1) Ensure that CPCS management and staff members represent a broad range of human differences and experience; (2) Provide a work climate that is respectful and supports success; and (3) Promote the dignity and well-being of all staff members.