Demonstrated track record of success in sales and client management; Proven ability to successfully manage multiple clients of various complexity simultaneously, prioritize projects, meet deadlines, and operate in a fast-paced work environment; Strong account planning, project management, and project planning skills; Proven ability to build rapport while providing superior customer service and maintaining positive relationships with internal teams and client contacts; Strong organizational and management skills with strong attention to detail and follow-through; Excellent analytical, problem solving, risk management, and decision making skills; Possess proactive mindset to seeks information to create effective solutions; Excellent communication skills (including writing, speaking and presentations); Ability to lead team development and motivate others; Skills in delegating tasks and responsibilities; Must be able to effectively interact with people at all levels inside and outside of the company. REQUIRED EDUCATION AND EXPERIENCE : Bachelor’s degree or equivalent work experience preferred; Minimum of 5 years’ experience within Absence, Disability, & Life client management and consulting; Client Service experience in Benefits Brokerage/Insurance industry, including large (F500 and/or 5,000+ employees) is preferred; Excellent working knowledge in Client Relationship Management (CRM) software and the Microsoft Office Suite, including Visio, Project, Word, Excel, Access, and Outlook is required.