The role drives sustainable revenue growth by meeting or exceeding the Annual Operating Plan (AOP), strengthening strategic customer relationships, focusing on managing customer service teams, coordinating with PCB customers, OEMs, EMS providers, distributors, and production teams, while ensuring customer demand is translated into profitable business opportunities. Manages assigned accounts and specific account terms/conditions with required databases and processes, including customer number to part number cross reference, pricing, back-up sheets, and customer master files (SAP / Google / Portal).