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Attorney Diedre Moire Corp.AttorneyBaltimore, MD$200,000–$300,000 / yearFull timeCONSIDERED EXPERIENCE INCLUDES: Attorney Lawyer Insurance Company Litigation Policy Development Transaction #DiedreMoire #InsuranceJobs #AttorneyJobs #LitigationJobs #JobSearch #JobHunt #JobOpening #Hiring #Job #Jobs #Careers #Employment #jobposting. Attorney Counsel Insurance Claims Lawyer VP Vice President Complex Catastrophic Losses Long Tail Subrogation Policy Interpretation Research Discovery Litigation Arbitration Negotiation Settlement Agreements Mass Tort _ .
Risk and Insurance Manager - Real Estate/Multi-Family Property Management Company ConfidentialRisk and Insurance Manager - Real Estate/Multi-Family Property ManagementGaithersburg, MD$100,000–$120,000 / yearFull timeWhile performing the duties of this job which coincide with visits to property sites, the employee may occasionally be exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat; risk of electrical shock; and vibration. This role is exempt and has an anticipated annual pay range of $100k-$120k for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations.
Insurance Claims Business Analyst Deloitte Touche Tohmatsu LtdInsurance Claims Business AnalystVA$128,000–$252,500 / yearOur purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Property & Casualty Insurance Claims Operations Consultant, Manager PricewaterhouseCoopers LLPProperty & Casualty Insurance Claims Operations Consultant, ManagerBaltimore, MD$99,000–$232,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. You will analyze client needs, implement solutions, and provide training and support to validate seamless integration and utilization of business applications, enabling clients to achieve their strategic objectives.
Property & Casualty Insurance Claims Operations Consultant, Sr. Associate PricewaterhouseCoopers LLPProperty & Casualty Insurance Claims Operations Consultant, Sr. AssociateMD$77,000–$202,000 / yearp>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members.
Senior Analyst, Insurance and Risk - Construction QTS Realty Trust LLCSenior Analyst, Insurance and Risk - ConstructionAshburn, VACollaborate with internal teams such as Real Estate Program Management, Legal, Finance, Accounting, Development, EHS, and Procurement to execute on the coordinated approach to insurance management during the development cycle of campus infrastructure and ongoing operation of data center assets. Who You Are: The Senior Analyst, Insurance and Risk Management - Construction will serve as a key leader in executing corporate and risk management strategies for the development of large-scale data center campuses.
Director, Insurance Risk Cypress Creek Renewables LLCDirector, Insurance RiskDCThis role serves as the internal subject matter expert, responsible for identifying risk exposures, analyzing and classifying risks, and developing solutions that ensure optimal coverage, cost efficiency, and effective claim settlements to support business growth. Manage policy renewals for all corporate and project insurance programs including, but not limited to, coordinating renewal applications, attending meetings with insurance carriers, and coordinating with the Company's outside insurance brokers.
Risk and Insurance Manager - Real Estate/Multi-Family Property Management Full Circle Real Estate Partners LLCRisk and Insurance Manager - Real Estate/Multi-Family Property ManagementGaithersburg, MD$100,000–$120,000 / yearWhile performing the duties of this job which coincide with visits to property sites, the employee may occasionally be exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat; risk of electrical shock; and vibration. This role is exempt and has an anticipated annual pay range of $100k-$120k for a new employee depending on a number of relevant factors including individuals' experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations.
Insurance Examiner U.S. Department of Homeland SecurityInsurance ExaminerWashington, DC$108,173–$163,062 / yearIf you meet the minimum qualifications, you will be placed in one of the following categories: Best Qualified: Applicants possessing experience that substantially exceeds the minimum qualifications of the position and demonstrate high proficiency in all of the critical competencies, including all Selective Placement Factors (SPF), and appropriate Quality Ranking Factors (QRF) as determined by the job analysis. This may include a credit check after initial job qualifications are determined, a review of financial issues, such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs (please visit: Mythbuster on Federal Hiring Policies for additional information).
NewInsurance Recovery Contract Attorney WFB Perkins Coie LLPInsurance Recovery Contract AttorneyWashingtondiv>
Senior Claims & Insurance Operations Specialist - US Free2moveSenior Claims & Insurance Operations Specialist - USWashington, District of ColumbiaYou will evolve in an ultra-dynamic, innovative, agile, internationally-focused structure and integrate our talented teams, full of ideas and motivation and with multidisciplinary skills, at the crossroads of the digital eco-system and the fast-changing automotive sector. Born from the merger of the Stellantis Group and the start-up TravelCar, Free2move, thanks to its agility and its spirit of conquest has managed to establish itself in just few years as a reference player to revolutionize the mobility of all travellers.
Auto Telephone Claims Adjuster Allstate Insurance CompanyAuto Telephone Claims AdjusterMD$47,500–$61,600 / yearThrough our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products. Auto Insurance Claims, Automobile Accidents, Case Management, Claims Administration, Claims Resolution, Claims Review, Customer Service, Detail-Oriented, Insurance Claims Investigations, Insurance Policies, Investigative Skills, Multitasking.
Claims Investigator - Part Time Allied UniversalClaims Investigator - Part TimeCollege Park, MD$24–$28 / hourClaim Investigators validate the facts of loss for Insurance claims through scene Investigations, claimant and witness Interviews, document retrieval and data Interpretation. Associate's degree in Criminal Justice with a minimum of four (4) years of demonstrated experience conducting complex insurance investigations or adjusting complex claims.
Property Field Claims Adjuster (Baltimore, MD) American Family Insurance GroupProperty Field Claims Adjuster (Baltimore, MD)Baltimore, MD$57,000–$94,000 / yearul>Investigates origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc. This experience is held in person at our Madison, WI Headquarters or one of our AmFam core locations to help you connect with our mission, meet key team members and build relationships that support your growth.
Senior Manager, Stop Loss & Health Claims Sun Life Financial IncSenior Manager, Stop Loss & Health ClaimsMD$68,200–$102,300 / yearThrough employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program.
Senior Consultant - Appian Connected Claims Astor & SandersSenior Consultant - Appian Connected ClaimsMcLean, VAp>Astor & Sanders Corporation (www.astor-sanders.com) offers a unique, stimulating and challenging environment that fosters individual growth and rewards performance. The Senior Consultant – Appian Connected Claims is a key delivery and advisory role responsible for leading end-to-end implementations of Appian's Connected Claims platform for insurance and public sector clients.
Senior Property Adjuster (Commercial Property Claims) - Washington, DC Engle Martin & Associates, Inc.Senior Property Adjuster (Commercial Property Claims) - Washington, DCDCPHYSICAL ACTIVITIES AND REQUIREMENTS: In addition to the working conditions and associated physical activities and requirements above, the incumbent may be required to climb, balance, stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, finger, grasp, or feel, especially in the course of investigating and assessing property damage; these requirements may include the need to lift weights of up to 50 pounds, including a ladder. The work requires close visual acuity, with or without correction, to prepare reports containing words, symbols, and numerical figures; the incumbent is required to view a computer terminal, use a keyboard, read printed documents, make detailed visual inspections, perceive color, perceive depth, and have a sufficient field of vision to carry out all inspection and related duties.
Senior Counsel - Commercial Claims GEICO GENERAL INSURANCE COMPANYSenior Counsel - Commercial ClaimsBethesda, MD$148,625–$260,350 / yearul>Provide legal advice to claims organization and business leaders on complex commercial insurance claims, including providing coverage advice, evaluating risk transfer demands and opportunities, and evaluating risk associated with potential extra-contractual exposure and alleged bad faith. A successful candidate should have ten or more years' experience advising claims organizations in insurance coverage and claims-related litigation arising from commercial insurance policies and ideally would have some familiarity with claims-related litigation risks across all fifty states.
Manager, Claims & Risk Management HITT ContractingManager, Claims & Risk ManagementFalls Church, VirginiaIndependent claims handling and shared coordination with direct reports for the major lines of coverage including but not limited to auto, general liability, workers' compensation, builder's risk, pollution liability, and professional liability. • Bachelor's degree in Risk Management, Business, Finance, Economics, Safety, or related fields preferred, but not required; in lieu of a degree, additional work experience is acceptable.
Captives Claim Accountant RSC Insurance Brokerage IncCaptives Claim AccountantMDPay Range: The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role. With the integration of Risk Strategies and One80 Intermediaries, we now have over 23,000 teammates across 600+ offices in the U.S. and abroad-offering expansive career opportunities in retail, wholesale, specialty, and program businesses.
Captives Claim Accountant One80 IntermediariesCaptives Claim AccountantMaryland51,800 - $75,000 AnnualThe pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role. With the integration of Risk Strategies and One80 Intermediaries, we now have over 23,000 teammates across 600+ offices in the U.S. and abroad—offering expansive career opportunities in retail, wholesale, specialty, and program businesses.
NewField SIU Investigation Property/Casualty Allstate Insurance CompanyField SIU Investigation Property/CasualtyBaltimore, MD$60,000–$87,400 / yearThe individual performs a thorough investigation including; (1) conducting background searches, scene investigations, and clinic inspections; (2) taking recorded statements; (3) reviewing and analyzing medical notes, bills, and property damage; and (4) conducting witness interviews and social media searches. We are seeking an experienced Field SIU Investigator to handle a variety of field-based investigative claims across multiple lines, including personal auto, property, homeowners, and casualty.
Healthcare Claims Operations Team Lead - Washington, DC (On-site) Gainwell Technologies LLCHealthcare Claims Operations Team Lead - Washington, DC (On-site)DC$50,000–$55,000 / yearGainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits. The pay range for this position is $50,000 - $55,000 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.
Investigator Ethos Risk ServicesInvestigatorWashington, DCPart timePrevious Experience: Demonstrated proficiency in covert surveillance techniques, capturing high-quality video footage, and preparing thorough, well-organized investigative reports. This role involves performing both stationary and mobile surveillance, obtaining video and photographic evidence, and preparing thorough, detailed reports for clients.
Construction Estimator SERVPRO of North Bethesda/Aspen Hill/RossmoorConstruction EstimatorNorth Bethesda, MDDeliver a high quality of service in all dealings with customers, clients, subcontractors, resource providers, and company employees involved in performing restoration services. Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker.
Medical Billing Specialist AudigyMedical Billing SpecialistWashingtonLeveraging your strong attention to detail and at least three years of experience in billing for primary care or specialty medicine, you will be responsible for managing accounts receivable, investigating and resolving insurance claims, and supporting our commitment to outstanding customer service. Participates in educational activities and enhances knowledge and skills to keep up to date of current coding changes, fee schedules, and applicable state and federal programs as they relate to claim submission.
Bodily Injury Adjuster I, II or Sr. Allstate Insurance CompanyBodily Injury Adjuster I, II or Sr.MD$50,000–$86,400 / yearp>Auto Insurance Claims, Auto Insurance Claims, Automobile Accidents, Automobile Liability, Bodily Injury Claims, Case Management, Casualty Insurance, Claims Administration, Claims Resolution, Claims Review, Commercial Liability Claims, Complex Claims, Customer Service, De-Escalation, Fractures, General Liability Claims, Injury Assessment, Insurance Claims, Insurance Claims Investigations, Insurance Coverage, Insurance Coverage Analysis, Insurance Policies, Liability Insurance, Litigation, Multitasking {+ 5 more}. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
Auto Adjuster I, II or Sr. Allstate Insurance CompanyAuto Adjuster I, II or Sr.MD$50,000–$74,350 / yearp>Auto Collision (Inactive), Auto Collision Repair, Auto Insurance, Auto Insurance Claims, Automobile Accidents, Automobile Liability, Case Management, Claims Administration, Claims Resolution, Claims Review, Customer Service, De-Escalation, Insurance Administration, Insurance Claims, Insurance Coverage, Insurance Policies, Investigative Skills, Multitasking, Negotiation, Task Organization, Time Management. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
Auto Adjuster Allstate Insurance CompanyAuto AdjusterMD$43,201.60–$68,848 / yearp>Analytical Thinking, Auto Insurance Claims, Automobile Accidents, Case Management, Claims Administration, Claims Resolution, Claims Review, Communication, Customer Service, Detail-Oriented, Epics Software, Insurance, Insurance Administration, Insurance Claims, Insurance Claims Investigations, Insurance Coverage, Insurance Policies, Multitasking, Negotiation, Organizing, Problem Solving, Task-Oriented, Time Management. The position supports specialty lines of business involving lower policy limits, complex coverage considerations, and potential MMR exposure, requiring strong organizational skills and attention to detail.
Bodily Injury & Homeowners Liability Adjuster Allstate Insurance CompanyBodily Injury & Homeowners Liability AdjusterMD$50,000–$74,120 / yearAutomobile Liability, Bodily Injury Claims, Case Management, Claims Administration, Claims Resolution, Claims Review, Commercial Liability, De-Escalation, Diary Management, Homeowners Claims, Homeowners Insurance, Homeowners Insurance Claims, Injury Assessment, Insurance Claims Investigations, Liability Insurance, Multitasking, Personal Injury Claims, Prioritization, Task Management, Task Organization, Time Management. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
Certified Medical Billing & Coding Specialist CLINICA FAMILIAR DE ARLINGTONCertified Medical Billing & Coding SpecialistFalls Church, VAThe ideal candidate is detail-oriented, organized, and experienced with insurance claims, coding accuracy, and revenue cycle workflows. We are seeking a Certified Medical Billing & Coding Specialist to join our busy healthcare practice.
Metal Technician CARSTAR Franchising IncMetal TechnicianChantilly, VAInforms customers about CARSTAR's repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair. Inspects all completed repairs before delivering customer vehicles, explains CARSTAR's warranty and Quality Control process with all customers.
Property Manager Pennrose Properties LLCProperty ManagerSilver Spring, MD$66,000–$74,000 / yearTeach staff about customer service, professionalism, safe work practices, effective property inspections, vendor management and the optimum use of technology / Mobile Maintenance/Yardi and Fair Housing and Risk Management initiatives. Process re-certifications, build / manage credible waiting lists for each unit type - anticipate issues impacting occupancy and financial performance - meet deadlines - work proactively.
Sales Representative Rose Roofing & RestorationSales RepresentativeWestminster, MD$90,000–$150,000Through a structured mix of videos, written content, and real-world exercises, team members work toward meaningful personal goals while sharpening leadership skills and cultivating a growth mindset. At Rose Roofing and Restoration, you're not just joining a company — you're stepping into a brotherhood of high performers committed to pushing each other to levels most people never reach.
Revenue Recovery Specialist, MVA RSource LLCRevenue Recovery Specialist, MVAMDRemoteThe Opportunity: Manage an inventory of accounts in a team-based environment for medical payments, third-party liability, and health benefits coverage to include: • New and priority accounts to be worked within client specified protocols, including coverage investigation. A specialist must be able to multi-task, prioritize as necessary to timely resolve account for payment, and maintain a high level of professionalism during all correspondence with auto payers, health payers and attorneys daily.
Senior Geologist/Senior Environmental Scientist/Professional Engineer HYDRO-ENVIRONMENTAL TECHNOLOGIES INCSenior Geologist/Senior Environmental Scientist/Professional EngineerWashington, DCRemoteFounded in 1986, HETI is a full-service, nationwide environmental services company specializing in environmental and indoor air quality site assessment, site remediation, risk characterization, occupational health and safety services, and litigation/expert witness support. The candidate should have experience managing consulting assignments, must work effectively in multi-disciplinary teams, is expected to be proficient in the analysis and communication of information, and must be able to work cooperatively with agencies, organizations, and individuals to guide decision-making.
Auto Supplement Writer Allstate Insurance CompanyAuto Supplement WriterVA$26.49–$37.50 / hourThrough our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products. As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment.
Dental Billing Clerk Dental Care Alliance, LLCDental Billing ClerkGaithersburg, MDGreater Maryland Oral Surgery is looking for a Dental Billing Clerk in Gaithersburg, Maryland to assist our clinical team by providing a high level of patient care and satisfaction while operating in a team-based environment. Patient Account Management: Prepare and review patient statements, explain treatment estimates and payment options, and assist patients with billing inquiries.
Large Loss Bodily Injury Adjuster Allstate Insurance CompanyLarge Loss Bodily Injury AdjusterMD$98,100–$167,850 / yearThe individual grants settlement authority on the most complex claims valued in excess of Market Claim Office (MCO) and Regional Claim Office (RCO) limits, approving requests to go to trial on cases where the gross exposure is in excess of MCO authority, and general oversight of all large losses for a specific CSA or CSAs. Bodily Injury Claims, Client Counseling, Commercial Insurance Claims, Complex Claims, Conflict Management, General Liability Insurance, Homeowners Claims, Insurance Claims, Insurance Coverage Analysis, Large Loss Claims, Liability Insurance, Multitasking, Personal Injury Claims, Prioritization, Strategic Thinking, Task Management, Time Management.
AR Specialist - Frederick, MD Office UnitedHealth Group IncAR Specialist - Frederick, MD OfficeFrederick, MD$14–$29.20 / hourp>The fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve.
NewProject Manager - Production Implement4Project Manager - ProductionBethesda, MarylandThis individual will be responsible not only for managing projects but also for building trust with clients, identifying additional service opportunities, and ensuring an exceptional customer experience at every stage. We are seeking a highly polished, detail -oriented Project Manager to oversee residential and commercial disaster restoration projects from initial contact through final completion.
MEDICAL OFFICE MANAGER ORIENTED HEALTHCARE LLCMEDICAL OFFICE MANAGERBaltimore, MD$20–$26 / hourYou’ll play a key role in ensuring smooth clinic operations, excellent patient care, and efficient workflow across administrative and clinical functions. Oriented Healthcare, LLC is seeking a Full-Time Medical Office Manager to oversee daily clinic operations in our integrated Primary Care and Behavioral Health clinic.
Collection Specialist LHC Group IncCollection SpecialistFrederick, MDQuality Conducts thorough research of claim status to identify issues, documents action taken on the claim and implements corrective measures to obtain payment and ensure accuracy of future claim submissions. From our home health, hospice, and community-based services to inpatient care at our clinics and hospitals, our mission is to reach more patients and families with effective and efficient healthcare.
Maintenance Supervisor Pennrose Properties LLCMaintenance SupervisorBaltimore, MD$34–$36 / hourPerform administrative work each morning (30 minutes) as assigned by the PM or Support Center, including but not limited to prescribed online training, reviewing "My Pennrose" updates, reviewing messages from the executive team/ownership, scheduling vendors, ordering parts, participating in "Team Meetings," etc. This includes conducting a pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
Litigation Adjuster Allstate Insurance CompanyLitigation AdjusterMD$50,000–$86,400 / yearp>Automobile Accidents, Bodily Injury Claims, Case Management, Claims Administration, Claims Resolution, Claims Review, Customer Satisfaction, De-Escalation, Fractures, Insurance Claims, Insurance Coverage, Insurance Coverage Analysis, Insurance Policies, Litigation, Multitasking, Negotiation, Personal Injury Claims, Prioritization, Relationship Management, Soft Tissue, Time Management. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
Maintenance Supervisor PennroseMaintenance SupervisorBaltimore, Maryland$34–$36 / hourul style="margin: 0px; padding: 0px; font-family: verdana;">Property will successfully meet all aspects of the annual operating budget. Unit turnover and unit occupancy times will steadily improve, as will tenant residency.
Property Adjuster Specialist - Field USAAProperty Adjuster Specialist - FieldOlympia Metro, WashingtonProactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.
P&C Liability Supervisor Davies Group LtdP&C Liability SupervisorBaltimore, MD$75,000–$88,400 / yearThis role is a critical leadership position responsible for overseeing day‑to‑day claims operations, supervising TPA claims staff, ensuring strict compliance with MTA/TIG claims handling guidelines, and serving as the primary point of contact for MTA Claims Management. During the transition period, the Project Manager will be the first Davies employee trained within the MTA TIG Department and will subsequently assume the Senior Claims Supervisor role, directly supervising all assigned TPA staff operating under the MTA TIG contract.