Qualifications Competitive candidates must demonstrate: Ability to investigate problems, evaluate information, and make well-supported decisions Ability to interpret detailed policies, guidelines, or technical information and apply them accurately to real-world situations Ability to quickly learn unfamiliar concepts, processes, and terminology and apply that knowledge accurately in practical situations Ability to effectively interact with policyholders, agents, and other stakeholders to move claims forward efficiently Effective communication and interpersonal skills to handle difficult/emotional conversations with a customer-minded focus Detail-oriented with strong organizational and analytical skills Proficiency in using mobile/desktop tools to document and support claims both in the field and remotely Physical agility to allow for: walking; bending, reaching, kneeling, squatting, stooping, frequent lifting, carrying, unfolding, and climbing a ladder; ability to utilizing appropriate equipment in accordance with safety guidelines to traverse roofs at various heights and pitches for inspection of both residential and commercial structures; ability to crawl in tight spaces to gather information needed during the adjustment of a claim. Competitive candidates should reside within one of the listed zip codes and will service this same territory: 60008, 60010, 60012, 60013, 60014, 60021, 60034, 60042, 60050, 60051, 60067, 60071, 60072, 60074, 60081, 60097, 60098, 60102, 60107, 60120, 60142, 60156, 60169, 60173, 60180, 60187, 60192, 60194, 60195, 60613, 60615, 60618, 60624, 60625, 60634, 60638, 60640, 60641, 60649, 60651, 60656, 60657, 60659, 60660 This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments.