Required Performance Knowledge, Skills, and Abilities: Good knowledge of NYS Medicaid Behavioral health billing requirements and procedures; good knowledge of Current Procedural Terminology (CPT), Healthcare Common Procedure Coding System (HCPCS) and ICD-10 coding; good knowledge of managed care authorization and claims processes; good knowledge of electronic health record (EHR) and billing systems; good knowledge of revenue cycle management best practices; ability to manage, analyze and reconcile billing and payment detail accurately; ability to understand and carry out moderately complex oral and written directions; ability to develop and maintain effective working relationships; ability to work independently and collaboratively; ability to interpret insurance documents, including insurance cards, policies, payment remittances, denials, explanation of benefits, etc. ability to organize and maintain accurate records and files; ability to analyze and organize data and prepare record reports and spreadsheets; ability to operate a computer and utilize common software programs including word processing, spreadsheets and databases; ability to maintain the confidentiality and integrity of all medical records; ability to communicate effectively orally and in writing; ability to pay close attention to detail; ability to exhibit clerical aptitude, accuracy, tact, courtesy, and good judgment.