Completion of healthcare related certificate program 3. One year experience with medical insurance in a hospital or physician office or 4. Transferable skills (i.e., 1 year or more in a call center, customer services, etc.) Qualifications: HS - High School Grad or Equivalent (Required) Customer Service, Healthcare, Insurance Skills Active Listening, Communication, Critical Thinking, Microsoft Office, Service Orientation, Social Perceptiveness, Speaking, Technology/Computer, Time Management, Troubleshooting Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Completion of healthcare-related certificate program 3. One year of experience with medical insurance in a hospital or physician’s office or 4. Transferable skills (i.e., 1 year or more in a call center, customer services, etc.) Market: Sentara is a Virginia and Southeast North Carolina-based large healthcare provider that has been in business for over 131 years.