FULL_TIME

FEED

YEAR

This role is responsible for translating the company’s vision into clear, actionable plans, improve operational efficiency, and lead teams to consistently deliver results. IM Solutions is seeking a Director of Operations (EOS Integrator) to drive execution, accountability, and alignment across all departments.

IM Solutions is a trusted provider of innovative technology solutions, specializing in advanced Audio Visual and Information Technology (AV/IT) systems since 2002.  We are committed to delivering superior customer service and cost-effective solutions to meet our clients' business technology needs.  IM Solutions is located on the Space Coast of Florida just minutes from beautiful east coast beaches.IM Solutions is seeking a Director of Operations (EOS Integrator) to drive execution, accountability, and alignment across all departments. This role is responsible for translating the company’s vision into clear, actionable plans, improve operational efficiency, and lead teams to consistently deliver results. The ideal candidate brings strong leadership skills, a proven background in audio-visual systems and construction, and an entrepreneurial mindset. This position offers significant growth potential, including performance and leadership-based incentives that may lead to business ownership opportunities. Reports to: CEO/EOS Visionary Key Responsibilities:<h3>1. Operations Leadership:</h3><ul><li>Oversee and hold accountable all major functions including Installation, Engineering, and Service/Maintenance</li><li>Translate company vision into clear, executable plans and priorities (“Rocks”)</li><li>Ensure all projects and departmental initiatives are completed on time, within scope, and within budget</li><li>Drive operational efficiency, profitability, and scalability across the organization</li></ul><h3>2. Accountability & Execution:</h3><ul><li>Maintain and enforce the company Accountability Chart</li><li>Ensure the right people are in the right seats</li><li>Hold leadership team members accountable to measurable KPIs and Scorecards</li><li>Drive completion of quarterly and annual goals</li></ul><h3>3. Team Leadership and Development:</h3><ul><li>Lead, coach, and develop department managers</li><li>Foster a culture of discipline, accountability, and continuous improvement</li><li>Resolve cross-functional issues and eliminate organizational silos</li><li>Promote strong communication and collaboration across all teams</li></ul><h3>4. EOS Implementation & Business Rhythm:</h3><ul><li>Lead weekly EOS Level 10 (L10) leadership meetings</li><li>Ensure consistent use of EOS tools and processes across the organization</li><li>Maintain Scorecards to track performance and drive data-based decisions</li><li>Identify, prioritize, and solve key business issues</li></ul><h3>5. Visionary Alignment:</h3><ul><li>Partner closely with the Visionary to filter and prioritize ideas</li><li>Balance innovation with practical execution</li><li>Maintain organizational focus and prevent distractions from core priorities</li></ul> Essential Duties You'll Need to Fulfill: This is a partial list. Other duties may be assigned as needed.<ul><li>Lead and manage IM Solutions operations and Line of Business (LOB) functions</li><li>Lead weekly leadership L10 meetings </li><li>Drive quarterly planning sessions and ensure execution of company Rocks</li><li>Maintain and track company Scorecards and KPIs</li><li>Identify, prioritize, and resolve company-wide issues</li><li>Work closely with Leadership Team to implement policies, procedures, and systems</li><li>Ensure alignment and communication across all departments</li><li>Maintain a safe, productive, and high-performing work environment</li><li>Communicate and resolve operational and customer-related issues effectively</li><li>Work collaboratively with all IM Solutions staff for the greater good of the company</li></ul> Required Qualifications:<ul><li>Strong organizational and leadership skills managing teams of 10+ people</li><li>Minimum of 7–10 years experience in operations, project management, or business leadership</li><li>Minimum of 7-10 years experience in audio-visual systems and construction</li><li>Proven ability to lead multiple departments and drive results</li><li>Strong understanding of business operations, financial performance, and KPIs</li><li>Experience with Entrepreneurial Operating System (EOS) or similar business frameworks</li><li>Commitment to people management with dignity and respect</li><li>Entrepreneurial experience and/or spirit</li><li>Excellent written and verbal communication skills</li><li>Strong problem-solving and decision-making abilities</li><li>Proficiency in business systems such as ERP, CRM, and Microsoft Office</li><li>Ability to adapt to changing business needs and drive continuous improvement</li></ul> To Achieve Top-Level Success, You Will Need To: <ul><li>Support, contribute, and comply with the company’s Entrepreneurial Operating System (EOS)</li><li>Align with the Core Values of IM Solutions</li><li>Work well under pressure and maintain the highest standards of integrity and teamsmanship</li><li>Be a strong executor who drives accountability and results</li></ul> IM Solutions Core Values Alignment Core values are the most important aspects of the IM Solutions culture.<ul><li>Life-Long Learning - Personal commitment in learning inspires us to continually grow</li><li>Others Focused - Building strong relationships with team, customers and community</li><li>Positivity - Positive thinking will give us positive results</li><li>Solutionist - Passionate and reliable problem solving is in our DNA</li></ul>If your personal core values align with ours, you can find success at IM Solutions. Benefits<ul><li>Flexible 9/80 work schedule with every other Friday off</li><li>Employee Incentive Plan based upon KPI performance</li><li>Health, Dental and Vision Insurance</li><li>Simple IRA with Company Match</li><li>Paid time off</li><li>Paid Holidays</li><li>Comprehensive training program</li></ul>Powered by JazzHR

IM Solutions, LLC

Director of Operations (EOS Integrator) - Audio Visual Systems

Audiovisual

Budget Management

Business Operations

Business Solutions

Coaching

Communication Skills

Construction

Continuous Improvement

Cross-Functional

Customer Relations

Customer Relationship Management (CRM)

Customer Support/Service

ERP (Enterprise Resource Planning)

Entrepreneurship

Establish Priorities

Incentive Programs

Information Technology & Information Systems

Leadership

Microsoft Office

Operating Systems

Operational Communications

Operational Improvement

Operational Strategy

Operations Management

Operations Planning

Organizational Skills

People Management

Performance Analysis

Performance Metrics

Policy Implementation

Presentation/Verbal Skills

Problem Solving Skills

Procedure Implementation

Process Improvement

Profit & Loss

Project/Program Management

Scorecarding

Team Lead/Manager

Team Player

Time Management

Visual Information

Writing Skills

partner JazzHR

UNKNOWN

and/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification (obtained before onboarding), Road Test, Hours of Service, Drug and Alcohol Testing (CDL drivers only), vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training. • Required for certain Job Profiles: Ability to obtain and maintain Merchant Mariner Credential, which includes pre-employment and random drug testing as well as DOT physical Required for certain Job Profiles: Ability to obtain and maintain Merchant Mariner Credential, which includes pre-employment and random drug testing as well as DOT physical.

Application close date:At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We're working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight!As part of a hardworking team of engineers, you will utilize your expertise in connecting engineering and Operations systems to drive strategic initiatives that optimize engineering for manufacturing, supply chain, and operational processes across our space exploration programs. This senior-level role will be instrumental in scaling our engineering connections to operations by establishing robust digital frameworks, automated data flows, and early-stage collaboration .Responsibilities include but are not limited to:Digital Thread & Data Integration• Automate signals between engineering and operations through appropriate data flows and digital threads, ensuring seamless information exchange across the product lifecycle• Understand, lead, define, and simplify processes while developing automated systems that integrate manufacturing data into MSE (Manufacturing Systems Engineering) tools, ensuring critical information flows back to engineering teams at optimal points in the product development lifecycle• Design and implement digital frameworks that capture, analyze, and distribute engineering and operational intelligence to relevant stakeholders• Establish automated feedback loops between production floor and design teams to enable rapid decision-making• Lead cross-functional teams to identify operational inefficiencies and implement data-driven solutionsEarly-Stage Operations Integration• Create and deploy framework to ensure operations input in early design and development activities, embedding manufacturability and operational considerations into the design process• Collaborate on Design for Manufacturing (DFM) and Design for Operations (DFO) initiatives to ensure digital thread integration starting from conceptual and preliminary design phases• Establish simple Agile/gate review processes that incorporate operations perspectives into design milestones• Develop standardized methodologies for operations impact assessment during new product developmentStandards & Process Ownership• Take ownership of various production engineering standards and initiatives, ensuring consistency and excellence• Develop, maintain, and continuously improve production engineering standards, work instructions, and best practices• Lead implementation of industry standards (AS9100, ISO 9001) and internal operational excellence frameworks• Drive standardization initiatives across multiple manufacturing sites and product lines• Partner with engineering, manufacturing, supply chain, and business development teams to optimize and simplify end-to-end processesContinuous Improvement & Analytics• Establish and monitor key performance indicators (KPIs) to track operational excellence and digital thread effectiveness• Lead strategic planning sessions and present findings to senior leadership• Support business case development for major operational investments and infrastructure decisions• Drive continuous improvement initiatives using Lean Six Sigma methodologiesMinimum Qualifications:• Bachelors degree in Engineering, Operations Management, Business Administration, or related field• 8+ years of experience in operations strategy, manufacturing engineering, or similar analytical roles with increasing responsibility• Proven track record of leading complex, cross-functional strategic initiatives involving engineering and operations integration• Strong analytical and problem-solving skills with proficiency in data analysis tools and manufacturing systems• Experience with digital manufacturing technologies, data integration platforms, and automated systems• Experience with process improvement methodologies (Lean, Six Sigma, etc.)• Excellent communication and presentation skills with ability to influence across organizational levels• Ability to work in a fast-paced, dynamic environment with changing prioritiesPreferred Qualifications:• Masters degree (MBA, MS Engineering, MS Operations Research) preferred• Experience in aerospace, manufacturing, or high-tech industries with complex product development cycles• Background in supply chain management, manufacturing operations, or production engineering• Six Sigma Green Belt or Black Belt certification• Experience with manufacturing execution systems (MES), PLM tools (Teamcenter, Windchill), and automated data integration platforms• Demonstrated experience implementing digital thread initiatives or Industry 4.0 technologies• Previous experience in a startup or rapidly scaling organization• Experience with production engineering standards development and deployment• Knowledge of aerospace manufacturing standards (AS9100, NADCAP) and quality systemsCompensation Range for:Other site ranges may differCulture StatementDon't meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building an authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.Export Control RegulationsApplicants for employment at Blue Origin must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Background Check• Required for all positions: Blue's Standard Background Check
Required for all positions: Blue's Standard Background Check• Required for Certain Job Profiles: Defense Biometric Identification System (DBIDS) background check if at any time the role requires one to be on a military installation
Required for Certain Job Profiles: Defense Biometric Identification System (DBIDS) background check if at any time the role requires one to be on a military installation• Required for Certain Job Profiles: Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10,001 lbs. and/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification (obtained before onboarding), Road Test, Hours of Service, Drug and Alcohol Testing (CDL drivers only), vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training.
Required for Certain Job Profiles: Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10,001 lbs. and/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification (obtained before onboarding), Road Test, Hours of Service, Drug and Alcohol Testing (CDL drivers only), vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training.• Required for certain Job Profiles: Ability to obtain and maintain Merchant Mariner Credential, which includes pre-employment and random drug testing as well as DOT physical
Required for certain Job Profiles: Ability to obtain and maintain Merchant Mariner Credential, which includes pre-employment and random drug testing as well as DOT physicalBenefits• Benefits include: Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program.
Benefits include: Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program.• Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays.
Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays.• Dependent on role type and job level, employees may be eligible for benefits and bonuses based on the companys intent to reward individual contributions and enable them to share in the companys results, or other factors at the companys sole discretion. Bonus amounts and eligibility are not guaranteed and subject to change and cancellation. Please check with your recruiter for more details.
Dependent on role type and job level, employees may be eligible for benefits and bonuses based on the companys intent to reward individual contributions and enable them to share in the companys results, or other factors at the companys sole discretion. Bonus amounts and eligibility are not guaranteed and subject to change and cancellation. Please check with your recruiter for more details.Equal Employment OpportunityBlue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws, including the Washington Fair Chance Act, the California Fair Chance Act, the Los Angeles Fair Chance in Hiring Ordinance, and other applicable laws. For more information on "Know Your Rights," please see here .Affirmative Action and Disability AccommodationApplicants wishing to receive information on Blue Origin's Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us at EEOCompliance@blueorigin.com . Please note this is a publicly managed inbox. Please do not include any personal medical information in your request.California Applicant Privacy NoticeIf you are a California resident, please reference the CA Applicant Privacy Notice here .

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Director of Operations (EOS Integrator) - Audio Visual Systems IM Solutions, LLC

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