Supporting experimentation LLM platforms (OpenAI, Claude, Bedrock) for comparison testing and prompt strategy, assisting with identifying source documents, FAQs, preparing content for retrieval-based experiences, creating test plans and running structured evaluations for accuracy, completeness, and consistency, testing, quality, and continuous improvement, execute functional test cases for new features (including AI-assisted features) and document results, validate AI outputs and help tune responses. Support end-to-end delivery of IT and data initiatives - Assist with new IT projects and development tasks by gathering user requirements, mapping current and future workflows, creating basic wireframes/mockups, and collecting/validating data to support development, testing, and deployment activities.