As tenure and readiness increase, you will take on greater accountability for supporting the management, oversight, and operations within the pharmacy, including but not limited to: + Living our purpose by following all company SOPs at each workstation to help our Pharmacists and Technicians manage and improve patient health + Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment + Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems + Offering to counsel, fielding medical questions, and soliciting information on a patient’s medical history to provide optimal care, when appropriate under the direct supervision of a licensed pharmacist + Taking telephonic prescriptions from the prescriber, and calling the prescriber to clarify prescriptions or facilitate medication changes, where allowed by state regulation + Maintaining the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices + Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security + Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification Where permissible, the Graduate Pharmacy Intern may also support immunizations, which includes the following responsibilities: + Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines + Educating patients about vaccines and answering questions to obtain informed consent + Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements + Reviewing and collecting patient information; tracking and documenting for each applicable patient **Required Qualifications:** + PharmD graduate of a U.S. accredited program prior to beginning the Post-Graduate Training Program at CVS Health + Ability to obtain required pharmacist licensure within the required timeframe, per state guidelines.