The Company, together with its controlled subsidiaries, operates across multiple technology-driven areas, including AI electric vehicles, robotics, and its crypto business (AIXC), all under its upgraded Global EAI Industry Bridge Strategy, marking the beginning of a new chapter in AI mobility and Web3 integration. Reporting within the Aftersales department, this role assists with customer communications, case tracking within the CRM system, Voice of Customer (VOC) feedback collection, and cross-functional coordination with Quality, Engineering, and Operations.