Responsibilities: · Manage the procurement of hardware, software, and licensing for AIE clients, including placing orders, tracking shipments, receiving equipment, and coordinating delivery · Work with clients, AIE engineers, and vendors to prepare quotes for hardware, software, licensing, and other client technology needs· Tracking procurement of cost of goods sold and subsequent client-facing charges for internal billing audit purposes · Build and maintain strong relationships with AIE's vendors and distribution partners · Maintain accurate client, sales, and operational information in Autotask and assist with administration of the Autotask CRM · Reconcile Microsoft licensing and usage reports to ensure accurate client billing · Generate and send recurring and project-related client invoices and assist in resolving billing discrepancies · Coordinate with AIE's technical and sales teams to ensure quotes, orders, licensing, and billing are processed accurately and on time · Assist with AIE's marketing initiatives, including creating and updating website content to support SEO · Coordinate and maintain AIE's social media presence and marketing activities · Help identify opportunities to improve administrative and operational processes as the company grows · Provide general business and administrative support to AIE's leadership and team as needed · Perform other duties as assigned Skill and Experience Requirements: · Advanced written and spoken (English) communication skills; excellent telephone manner · Capable of working in a fast paced environment with critical thinking and problem solving skills are needed. Capable of working in-and-out of multiple tasks throughout the day · Proficient with Microsoft Office and general computing · High level of diplomacy, sound judgment, and discretion when dealing with clients and vendors · Previous Managed Service Provider (MSP) or technology job experience a plus, but not required · Technical terminology regarding Microsoft networking with desktop and server environments a plus Education Requirements: Associates, College degree or a minimum of two years’ professional work experience in a similar environment Other Requirements: Must be able to pass a criminal background test Must have a valid driver’s license and reliable transportation Compensation: $45,000.00 - $55,000.00 per year AIE works directly with you to leverage technology in favor of your company’s savings and profit.