Education Bachelor Work ExperienceLanguageSkills Atlassian Confluence, Business Intelligence Architecture, Deployment Support, Device Setup, Error Messages, Hardware Troubleshooting, Help Desk Support, HipChat, Incident Management, Internet Protocol (IP), Issue Tracking, Knowledge-Centered Service, Microsoft SharePoint, Microsoft Windows Support, Network Analytics, Network Monitoring, Network Support, Network Troubleshooting, Problem Management, Remote Technical Support, System Level Troubleshooting, Technical Documents, Tier 1 Technical Support, Zoom (Video Conferencing Tool). Academic RequirementsDegree: Pursuing or recently completed a Bachelors or Masters in Computer Science, Electrical Engineering, or a related technical field.