location_0_addressRegionName

location_0_addressCountryName

ONSITE

PERMANENT

FULL_TIME

jobPosting hiringOrganization as json hashed.

ADAPTED_NOW

UNKNOWN

YEAR

Claims Representative

If you think you would be a great fit for our team, click Apply to seize this opportunity and shape your own future You will receive a link to schedule an informative interview session. Metro Public Adjustment is looking for people who are interested in helping homeowners receive the maximum amount they are entitled from their insurance claim.

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KBSkills

ACTIVE

Job Description: Metro Public Adjustment is looking for people who are interested in helping homeowners receive the maximum amount they are entitled from their insurance claim. Join Metro, a renowned and trusted 30 year old business to take charge of your future.  Position Details: Reliable Training – No prior experience in public adjusting is required. We provide ongoing training and development opportunities to ensure that you will have the skills and knowledge needed to succeed.  Flexible Schedule and Location – Our claim representatives have the opportunity to set their own schedule. This can be worked as a part-time or full-time position, and can be done either in-person or remotely.   Responsibilities: <ul><li>Conduct a virtual or in person walk-through inspection of the property to identify damage that may be covered under insurance</li><li>Utilize skills to drive business growth and success.</li><li>Interpreting insurance policies </li><li>Provide exceptional customer service and address clients' needs. </li><li>Fill out paper work, as needed, to process claims  </li></ul> Who would do well:  We welcome applicants who have a positive attitude and enjoy working with people. This position is a great fit for people who are looking to work around their busy schedule. If you think you would be a great fit for our team, click Apply to seize this opportunity and shape your own future You will receive a link to schedule an informative interview session.

Metro Public Adjustment

Work From Home | Claim Representative

Business Growth

Business Skills

Claims Processing

Customer Support/Service

Home Inspections

Insurance

Resolve Customer Issues

Training/Teaching

Work From Home

monster

OFFSITE

Risk Management

Current student pursuing an undergraduate or graduate degree from an accredited university in Insurance, Risk Management, Enterprise Risk Management, Finance, Business Administration, or related fields. Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates.

Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates. No matter your background, education, or career path, if you share our vision to create extraordinary experiences, you belong at HITT.Risk Management and Insurance Intern Job Description:  HITT Contracting, a Washington Post Top Workplace, seeks a summer intern to join our Insurance & Risk Management team in the Falls Church, VA headquarters office. While gaining firsthand understanding of a dynamic and fast-growing general contractor, this individual will provide administrative assistance to support the operations of the Insurance & Risk Management Department. This position reports directly to the Vice President, Insurance & Risk Management and will be mentored and managed on a day-to-day basis by multiple members of the Insurance & Risk Management team. This internship will include both property & casualty underwriting and claims and will expose the candidate to the processes related to running a successful captive insurance company. This internship will provide a robust exposure to an in-house risk management department at a large national construction company and its affiliated companies. This internship will include a fundamental understanding of the construction industry and will provide the intern an opportunity to network with other members of HITT internship program and the AEC industry. The ideal candidate is an independent thinker who is both solutions driven and coachable and open to feedback. Therefore, an analytical and critical thinking mindset is essential. The key to this position is also a great attitude, high attention to detail and a sense of urgency in providing a service to internal and external clients.Responsibilities<ul><li>Participate property casualty underwriting and placement for multiple operating companies in construction and risk management</li><li>Evaluate contractual insurance requirements and make recommendations to team on insurance sufficiency or insufficiency</li><li>Review and evaluate insurance policies, endorsements, and certificates of insurance</li><li>Learn risk finance and risk transfer principles through support of subcontractor compliance processes</li><li>Evaluate incident reports and advise appropriate impacted policies</li><li>Collect, maintain, and analyze data and report on findings</li><li>Cultivate and promote positive relationships with HITT internal teams and external brokers, insurers, claims professionals, subcontractors and other third parties</li><li>Model Total Cost of Risk exhibit for leadership</li><li>Research insurance market conditions and write executive summary content for board reporting</li><li>Other duties as assigned</li></ul>Qualifications<ul><li>Current student pursuing an undergraduate or graduate degree from an accredited university in Insurance, Risk Management, Enterprise Risk Management, Finance, Business Administration, or related fields</li><li>Rising junior or senior preferred</li><li>This internship is in-office 5 days per week in Falls Church, VA and runs from May 30 to August 7, 2025. The successful candidate must be present for the entirety of the internship program. </li><li>A self-starter with a can-do attitude</li><li>Excellent written and oral communication skills with an ability to communicate effectively internally and externally</li><li>Must be able to work efficiently in a deadline-oriented environment while maintaining quality  </li><li>Must be able to apply professional judgment in making recommendations in response to identified risks</li><li>Proficient user of Microsoft office including Excel and PowerPoint</li><li>Must be able to maintain confidentiality in all business matters</li><li>Progressive thinker – we are seeking a candidate who loves process improvement</li><li>Strong interest in construction processes, risk management, safety, and insurance</li><li>Must have strong teamwork and collaboration skills</li></ul>HITT Contracting, Inc. is committed to creating a diverse and inclusive environment. We are proud to be an Equal Opportunity and Affirmative Action Employer providing opportunities to all employees and applicants without regard to race, sex, national origin, religion, age, disability, veteran status, genetic information, sexual orientation, gender identity and any other protected status in accordance with applicable law. Women, minorities, individuals with disabilities, veterans, and LGBTQ+ individuals are encouraged to apply. HITT Contracting, Inc. promotes a drug-free workplace.

HITT Contracting

Risk Management and Insurance Intern

Administrative Skills

Analysis Skills

Brokerage

Business Administration

Communication Skills

Construction

Construction Management

Contract Requirements

Data Analysis

Detail Oriented

Finance

Genetics

Insurance Documentation

Insurance Underwriting

Legal

Market Research

Mentoring

Microsoft Excel

Microsoft Office

Microsoft PowerPoint

Mortgage Lending

Operational Support

Policy Evaluation

Presentation/Verbal Skills

Process Improvement

Process Management

Quality Management

Requirements Management

Risk

Risk Analysis

Team Player

Time Management

Underwriting

Writing Skills

CareerBuilder Priority for Arb

Parking 

Vacation/paid time off

Employee Referral Program

Paid sick days

Performance bonus

Paid Holidays

Services Manager

They are responsible for ensuring the unit functions to its highest level by leading the team to attain unit goals, modeling peak claims management performance, and training the unit in best practices. Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.

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https://www.youtube.com/watch?v=MxWyD3n8XDo

https://www.youtube.com/watch?v=LEISiTROYm0

Job Summary: The is responsible for the smooth day-to-day operations of the Claims Unit, including the intake and processing of claims and supporting the Federal Agency and employees in the claims process. They are responsible for ensuring the unit functions to its highest level by leading the team to attain unit goals, modeling peak claims management performance, and training the unit in best practices. The Claims Supervisor supervises the Claims Specialists. Essential Functions Duties and Responsibilities Supervision Manage the team of Claims Specialists. Oversee, and modify as needed, claims operations to ensure timely, effective, and efficient services to customers. Manage individual caseload and customer service responsibilities as assigned, and modify as needed to optimize unit performance. Provide guidance to Claims Specialists in the application of policies and procedures to daily operations Become an expert in expertise to the operations of the Claims Unit; serve as the technical lead for FECA-related questions. Hold one-on-one meetings with Claims Specialists to discuss the status of work, next steps, and feedback on job performance. Hold bi-weekly Claims Teams Meetings to communicate changes, educate the team, and discuss issues encountered by team members. Serve as the first line of escalation for a Claims Specialist requiring help with a claim, and provide mentorship in claims management techniques Develop and maintain a coverage plan for all claims activities, including call center, during normal and high-volume work periods and in accordance with contract requirements. Organize and ensure employee performance evaluations are conducted according to company policy. Conduct Quality Assurance activities and ensure team members function to standard. Develop and conduct corrective actions, including training or coaching when a deficiency is identified. Review, update and create Standard Operating Procedures, Work Instructions, and Job Aids. Identify and escalate areas of concern or opportunity to the Claims Manager. Participate in development of training materials and training plan; train Claims Team to maintain a high level of customer service. Independently identify and develop responses to risks or issues. Provide technical advice and assistance to agency managers, supervisors, and claimants on the program processes, issues, or concerns. Review medical and administrative documentation for accuracy and, if an appropriate challenge or controvert claims. Provide other claims management support as necessary. Overall Function as an effective team leader; support the team by pitching in at any level and effectively working across the organization to meet the needs of the business. Takes ownership of personal actions and outcomes; encourages and empowers others to do the same. Embrace change; maintain an open mind and remain flexible and adaptable in the face of ambiguity and change Ability to work independently, multitask, and adjust priorities Proactively seek opportunities to increase knowledge, skills, and abilities Ability to work well in a team environment, with a moderate degree of supervision, to handle a heavy workload, to prioritize work for self and staff, and to meet assigned deadlines Strong people and organizational skills, and attention to detail Must be able to keep client matters strictly confidential. May perform other duties, as needed, to meet the needs of the business Requirements: MUST BE A US CITIZEN. Education Bachelor's degree. Four years of additional experience may be substituted for a Bachelor's degree. We will require someone with both call center experience and medical claim processing background. Must have computer experience with Microsoft office / word/ excel experience. (Preferred to have hard wired internet and not just WIFI for connectivity) The candidate should have leadership experience and also working remotely. Experience A minimum of four years experience in workers' compensation, claims administration, utilization review, or related field. Minimum of four years supervisory experience, including performing the job functions listed above. Communication Skills Excellent organizational and skills. Superior customer service skills, working proactively and collaboratively with clients and co-workers. Strong team player; ability to partner with external and internal clients and other cross-functional departments. Strong writing and communication skills. Must write succinctly and clearly. Must be able to explain complex concepts to staff in a training environment. Reasoning Ability Able to deal with concepts and variables. Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines. Supervisory Responsibilities Provide direct supervision, coaching, and guidance to the Claims Specialists. Monitor and motivate the staff to reach and exceed unit goals. Recruit, hire, and retain Claims Specialists. Provide timely direct feedback to staff through scheduled guidance/coaching sessions and mid-year/annual evaluations. This includes active coaching and engaging employees to enhance their performance and commitment. Assist employees to develop skills needed to achieve optimal performance and strong performance in their role. Actively resolve employee conflict by utilizing improvement efforts, multi-disciplinary strategies, problem-solving skills, and conflict management. Make timely decisions based on the evaluation of outcomes and communicate the results effectively so that the employee understands the reason behind the decision. Effectively counsel and coach employees on performance and behavioral improvements. Understand and appropriately apply employee disciplinary procedures with appropriate documentation. Coordinate terminations with HR. Monitor employee attendance and approve timesheets of direct reports. Authorize vacations and personal days in accordance with staffing needs. Has authority to provide suggestions and recommendations as to the hiring, firing, advancement, promotion, or any other change in employment status. Other Skills and Abilities, Qualifications Thorough working knowledge of claims practices and procedures. Proficiency in Microsoft Office Proficient Computer Software (SW) Skills: o Personal computer equipment o Overall Business SW (e.g. MS-Office Suite ) Strong ability to organize and coordinate projects. Strong oral and written communication abilities. United States Citizenship Must be able to obtain and maintain confidential-level security clearance(s) as required Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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Nesco Resource

Provider Services Claims Team Lead - SGS

Administrator Documentation

Best Practices

Call Centers

Case Management

Claims Management

Coaching

Computer Skills

Conflict Resolution

Corporate Policies

Corrective Action

Cross-Functional

Disciplinary Action

Documentation

Employee Orientation

Establish Priorities

Exceeded Sales Goal

Federal Government

Materials Planning

Microsoft Word

Multitasking

Operations

Operations Processes

Organizational Skills

People Management

Performance Analysis

Performance Management

Performance Reviews

Performance Tuning/Optimization

Problem Solving Skills

Project/Program Coordination

Quality Assurance

Security Clearance

Staff Motivation

Staff Requirements

Staff Training

Standard Operating Procedures (SOP)

Standards Development

Team Lead/Manager

Technical Leadership

Technical Support

United States Citizen

Utilization Management

Worker's Compensation

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