UNKNOWN

ADAPTED_NOW

Sentinel delivers solutions that can efficiently address a range of IT needs – from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. We offer full support from our sales staff, which includes Infrastructure Architects, Pre-Sales IT Solution Architects, Administrative Support, and Project Management, to ensure you can focus on what you do best.

<h4>Responsibilities</h4>Sentinel is seeking a motivated individual to join us for a summer internship in our Sales Department.  You will use your education gained to date and apply to selling IT solutions nationwide. We offer full support from our sales staff, which includes Infrastructure Architects, Pre-Sales IT Solution Architects, Administrative Support, and Project Management, to ensure you can focus on what you do best. This internship is onsite based in our office located in Downers Grove, IL.<h4>Qualifications</h4><ul><li>Associate degree or higher</li><li>Major in Business; Sales or Marketing</li><li>Demonstrated knowledge of Sales skills </li><li>Ability to work independently or as a team</li><li>The candidate must have a car, as this position requires travel between location and the transportation of equipment </li><li>A valid driver’s license and proof of vehicle insurance will be required</li><li>Legally authorized to work in the US without sponsorship</li><li>Must demonstrate a “can-do” attitude</li></ul> We focus on candidates that display our “ACE” factor – Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service. Compensation Range:  $23.00 What you get:We offer weekly competitive pay, medical, dental, vision, 401K and more.<h4>Overview</h4>MOTIVATED…..make IT happen!  Sentinel Technologies, Inc. has been rated a top workplace every year since 2012! About Us:       Sentinel delivers solutions that can efficiently address a range of IT needs – from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today’s global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO. If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!  If you share our passion about what technology can do and want to be part of a top workplace environment – we’d like to have you join our team.  Learn more at www.sentinel.com/careers.  As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please. Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law. If you are an individual with a disability and need assistance in applying for a position, please contact SentinelHR1@sentinel.com. The “Know Your Rights” Poster is available here https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf Sentinel EEO Policy Statement is available here. https://www.sentinel.com/about/diversity

Sentinel

Sales Internship

Sentinel Technologies

OTHER

Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers.

Kforce has a client in Oakbrook Terrace, IL that is seeking an IT Support Specialist.

Responsibilities:
<ul><li> Provide first-line support for Windows 10/11 desktops and laptops</li><li> Resolve basic issues related to Microsoft 365 (Outlook, Teams, OneDrive)</li><li> Troubleshoot password resets, MFA issues, printers, peripherals, and connectivity</li><li> Diagnose and resolve common hardware and software issues</li><li> Perform hands-on desk-side support for corporate users and select bakery locations</li><li> Escalate complex issues to senior IT staff or external partners as needed</li><li> Assist with new hire onboarding and employee offboarding</li><li> Support basic account access requests in Active Directory and Microsoft Entra ID (Azure AD) under guidance</li><li> Image, deploy, and configure laptops and peripherals</li><li> Assist with asset tracking, hardware inventory, and equipment swaps</li><li> Coordinate device replacements and basic troubleshooting</li><li> Work tickets in the IT service desk system and meet defined SLAs</li><li> Clearly document issues, resolutions, and escalation notes</li><li> Contribute to basic knowledge articles and how-to guides</li><li> Support office and plant users as needed (kiosks, shared workstations, printers)</li><li> Coordinate with operations to minimize downtime during support activities</li></ul> Requirements:<ul><li> 0-2 years of IT support experience (internships, help desk, or hands-on technical support experience welcome)</li><li> Strong customer service mindset with clear, professional communication</li><li> Willingness to learn, follow documented processes, and escalate appropriately</li><li> Ability to work onsite and provide hands-on support</li></ul>
Experience supporting:
<ul><li> Windows 10/11</li><li> Microsoft 365 (Outlook, Teams, OneDrive)</li><li> Printers, laptops, peripherals, and basic networking issues</li></ul>
Nice to Have (Not Required):
<ul><li> CompTIA A+ or Network+ certification (or working toward one)</li><li> Familiarity with Active Directory or Azure AD</li><li> Experience working with ticketing systems</li><li> Exposure to manufacturing or warehouse environments</li><li> Basic iOS or mobile device support</li></ul> <div>
 The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
 
 We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. 
 
 Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless 
 and until paid and may be modified in its discretion consistent with the law. 
 
 This job is not eligible for bonuses, incentives or commissions.
 
 Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
 
 By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
 </div>

Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services. Our KNOWLEDGEforce® empowers top companies to achieve their digital transformation goals. We curate teams of technical experts who deliver solutions custom-tailored to each client’s needs. These scalable, flexible outcomes are shaped by deep market knowledge, thought leadership and our multi-industry expertise.
 
Our integrated approach is rooted in 60 years of proven success deploying highly skilled professionals on a temporary and direct-hire basis. Each year, approximately 18,000 talented experts work with the Fortune 500 and other leading companies. Together, we deliver Great Results Through Strategic Partnership and Knowledge Sharing®.

Kforce Inc.

IT Support Specialist

1st Level Support

Administrative Skills

Asset Management

Bakery

Communication Skills

CompTIA A+

CompTIA Network+

Computer Workstations

Customer Support/Service

Desktop PC

Help Desk

Identify Issues

Information Technology & Information Systems

Kiosks

Laptop PC

Legal

Manufacturing

Microsoft Access Database

Microsoft Active Directory

Microsoft Outlook

Microsoft Windows Azure

Microsoft Windows Operating System

Mobile Devices

Onboarding

Peripheral Hardware

Printers

Problem Solving Skills

Service Level Agreement (SLA)

Short Messaging Service (SMS)

Technical Support

Warehousing

kforce

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IT Support Specialist Kforce Inc.

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