TEMPORARY

FULL_TIME

CONTRACTOR

ADAPTED_NOW

HOUR

Job Type: ContractPeak Systems is a technology staffing and managed services consulting firm connecting technical consultants with various industry opportunities. Job Overview:We are seeking a reliable and detail-oriented Desktop Support Technician to provide on-site hardware and desktop support for a financial services environment.

Job Title: Desktop Support Technician (Contract)<div>Location: Jacksonville, FL (On-site) Duration: Immediate start – June 19, 2026 Schedule: Monday – Friday, 9:00 AM – 6:00 PM Job Type: Contract</div>Peak Systems is a technology staffing and managed services consulting firm connecting technical consultants with various industry opportunities. We issue payments weekly, offer direct deposit, and have many nationwide opportunities.<div>Job Overview:</div><div>We are seeking a reliable and detail-oriented Desktop Support Technician to provide on-site hardware and desktop support for a financial services environment. The ideal candidate will have hands-on experience with desktop hardware, strong troubleshooting skills, and the ability to work in a professional office setting.</div><div> </div><div>Key Responsibilities:</div><ul><li>Provide on-site desktop support for end users in a corporate banking environment</li><li>Install, configure, and troubleshoot desktop hardware (PCs, monitors, peripherals)</li><li>Diagnose and resolve hardware-related issues efficiently</li><li>Support office moves, equipment setup, and hardware deployments</li></ul><div>Required Qualifications:</div><ul><li>Experience with desktop hardware support in an office environment</li><li>Strong troubleshooting and problem-solving skills</li><li>Familiarity with standard IT equipment (desktops, laptops, docking stations, printers)</li><li>Ability to follow processes and work independently</li><li>Professional communication skills</li></ul><div>Physical Requirements:</div><ul><li>Ability to lift and move computer equipment up to 40–50 lbs.</li><li>Comfortable with bending, standing, and walking for extended periods</li><li><div>Capable of setting up and relocating office hardware and workstations.</div></li></ul><div>Hourly Rate: $23.00 - $24.00 hour based on experience –W4 Tax profile; Weekly Payroll Compensation.</div><div> </div><div>If you are interested in this opportunity, please reply with your most updated resume in Word document to rgil@peaksystemsinc.com in an effort for us to discuss further.</div>

The Peak Organization

Desktop Support Technician (Contract)

Administrative Skills

Banking Services

Communication Skills

Corporate Banking

Customer Support/Service

Desktop Administration

Desktop Hardware

Desktop PC

Detail Oriented

Financial Services

Hardware Administration

Help Desk

Identify Issues

Laptop PC

Office Equipment

On Site Support

Peripheral Hardware

Physical Demands

Printers

Problem Solving Skills

Technical Consulting

Technical Recruiting

Workstation Hardware

monster

FEED

UNKNOWN

About the Role: The Desktop Support Specialist plays a vital role in ensuring the smooth operation of end-user technology by providing technical support for desktop systems, software, and peripherals. This position requires strong diagnostic skills, effective communication, and a customer-focused mindset to help internal users remain productive and efficient in their daily work.

DescriptionJob Description:Title: Desktop Support SpecialistThis position can be fully remote for candidates able to work 8-5 PST. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity. Additionally, there may be occasions when on-site presence is necessary to meet specific business needs. Learn more about our locations here: <a href="https://ioausa.com/locations/" rel="nofollow noopener noreferrer" target="_blank">ioausa.com/locations</a>About the Role: The Desktop Support Specialist plays a vital role in ensuring the smooth operation of end-user technology by providing technical support for desktop systems, software, and peripherals. This position requires strong diagnostic skills, effective communication, and a customer-focused mindset to help internal users remain productive and efficient in their daily work. Key Responsibilities:<ul><li>Technical Support (80%): Provide first-level technical support via phone for desktops, laptops, printers, and related hardware.</li><li>Software Troubleshooting: Troubleshoot and resolve software issues, including operating systems, Microsoft Office Suite, and other business applications.</li><li>Hardware Setup: Assist with the setup, configuration, and deployment of new hardware and software for end users.</li><li>Help Desk Management: Maintain and update help desk tickets, ensuring timely resolution and accurate documentation of issues and solutions.</li><li>Issue Escalation: Collaborate with IT teams to escalate and resolve complex technical problems.</li><li>System Maintenance: Perform routine maintenance and updates on desktop systems to ensure optimal performance and security.</li><li>Remote Support: Support remote users with connectivity, VPN access, and remote desktop tools.</li><li>User Training: Provide training and guidance to users on best practices and efficient use of technology tools.</li><li>Asset Management: Maintain inventory of desktop hardware, software licenses, and peripheral equipment.</li><li>Policy Compliance: Assist in implementing and enforcing IT policies and procedures related to desktop usage and security.</li><li>Project Support: Participate in IT projects involving desktop rollouts, upgrades, and migrations.</li><li>Security Compliance: Ensure compliance with company standards and security protocols in all desktop support activities.</li><li>Documentation: Document technical procedures, troubleshooting steps, and user guides for internal use.</li><li>Vendor Coordination: Collaborate with vendors and service providers for warranty repairs and technical support.</li><li>Process Improvement: Contribute to continuous improvement initiatives within the IT support function.</li></ul>Ideal Candidate Qualifications:<ul><li>High school diploma or equivalent required; relevant technical certifications (e.g., CompTIA A+, ITIL V4, Microsoft Certified Desktop Support Technician) are a plus.</li><li>Experience in desktop support or a related IT support role.</li><li>Proficiency with Microsoft Windows operating systems and Microsoft Office applications.</li><li>Strong problem-solving skills and the ability to diagnose and resolve technical issues efficiently.</li><li>Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.</li><li>Familiarity with help desk ticketing systems and remote support tools.</li><li>Willingness to adapt to changing technologies and business needs.</li></ul> What We Offer:<ul><li>Competitive salaries and bonus potential</li><li>Company-paid health insurance</li><li>Paid holidays, vacations, and sick time</li><li>401K with employer match</li><li>Employee stock plan participation</li><li>Professional growth and career progression opportunities</li><li>Respectful culture and work/family life balance</li><li>Community service commitment</li><li>Supportive teammates and a rewarding work environment</li></ul> What to Expect (Application Process):<ul><li>30-Minute Phone Screen, Online Assessments, and Interview(s)</li></ul>Salary RangeThe expected pay range for this position is $19.00 to $21.00 per hour, depending on experience, relevant skills, and geographic location.Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Insurance Office of America

Desktop Support Specialist (PST work schedule)

1st Level Support

Asset Management

Best Practices

Business Solutions

CompTIA A+

Computer Maintenance

Continuous Improvement

Corporate Compliance

Corporate Policies

Customer Relations

Diversity

Documentation

Establish Priorities

Health Insurance

IT Service Management (ITSM)

ITIL (IT Infrastructure Library)

Inventory Management

MCDST - Microsoft Certified Desktop Support Technician

Maintain Compliance

Microsoft Office

Multitasking

Operating Systems

Process Improvement

Regulatory Compliance

Remote Access

Security Compliance

Security Protocols

Software Administration

Software Licenses

Stock Purchase Plans

Systems Maintenance

Technical Support

Time Management

Training/Teaching

VPN (Virtual Private Network)

Jobvite Talemetry Organic Easy Apply

Youll manage renewals and recontracting, identify opportunities to grow account value, help customers adopt additional use cases, and ensure a strong ongoing customer experience. What Were Looking ForExperience in SaaS renewals, customer success, account management, or a similar customer-facing commercial role .

ur client is hiring a Commercial Account Manager to own customer relationships across a growing commercial customer base. This role sits at the intersection of customer success, retention, expansion, and commercial negotiation. Youll manage renewals and recontracting, identify opportunities to grow account value, help customers adopt additional use cases, and ensure a strong ongoing customer experience. This is a great fit for someone who has experience in SaaS renewals, customer success, or account management and enjoys owning both the relationship and the commercial outcome. What Youll Do<ul><li>Own customer relationships across a commercial account segment
	</li><li>Lead renewal and recontracting cycles from initial outreach through negotiation, signature, and execution
	</li><li>Drive customer retention, on-time renewals, increased commitments, and account expansion
	</li><li>Build trusted relationships with customers and understand their business goals, use cases, and success metrics
	</li><li>Identify new workloads, use cases, or expansion opportunities within existing accounts
	</li><li>Communicate product value, business impact, and ROI in a clear, customer-focused way
	</li><li>Partner with customers to increase adoption and deepen long-term engagement
	</li><li>Manage contract conversations, including negotiation, deal structure, legal review, and security review processes
	</li><li>Maintain accurate forecasting, account notes, renewal timelines, and pipeline data in CRM and reporting tools
	</li><li>Follow established account management playbooks while continuing to improve outreach, renewal, and expansion processes
	</li><li>Collaborate cross-functionally with Sales, Customer Success, Product, Engineering, and leadership to support customer outcomes
</li></ul>What Were Looking For<ul><li>Experience in SaaS renewals, customer success, account management, or a similar customer-facing commercial role
	</li><li>Experience carrying a quota, retention target, renewal goal, or other measurable customer revenue target
	</li><li>Strong negotiation, deal structuring, and contract management skills
	</li><li>Ability to manage a large book of customers and prioritize accounts based on risk, growth potential, and business impact
	</li><li>Proven ability to identify expansion opportunities and grow customer relationships over time
	</li><li>Strong communication skills with the ability to build trust across business, technical, and executive stakeholders
	</li><li>Highly organized and comfortable managing multiple renewal timelines at once
	</li><li>Salesforce proficiency required
	</li><li>Experience with AI platforms, data infrastructure, developer tools, or technical SaaS is a strong plus
	</li><li>Collaborative, coachable, and comfortable operating in a fast-paced startup environment
	</li><li>Curious about emerging technology and energized by helping customers adopt new products and workflows
</li></ul>Tools & Systems This role may use tools such as Salesforce, Slack, Gong, Apollo, and internal analytics or reporting platforms. Compensation & Benefits The expected compensation range for this role is $91,000$105,000 base salary, with $130,000$150,000 OTE, plus equity and comprehensive benefits. Benefits include: <ul><li>Competitive compensation and equity
	</li><li>Health, dental, and vision insurance
	</li><li>Learning and growth opportunities
	</li><li>Regular team events and offsites
	</li><li>Relocation support to San Francisco
	</li><li>Visa sponsorship available
</li></ul>Location This role is based in San Francisco, CA. Equal Opportunity Statement Our client is an equal opportunity employer and welcomes candidates from all backgrounds. They are committed to building an inclusive team and evaluating candidates based on skills, experience, and alignment with the role.

Method Recruiting

Account Manager, Commercial - AI / Strategic Growth

Artificial Intelligence (AI)

Business Growth

Contract Management

Cross-Functional

Customer Acquisition

Customer Experience

Customer Relationship Management (CRM)

Customer Relationship Management (CRM) Systems

Customer Retention/Renewal

Dental Insurance

Emerging Technology

Forecasting

Leadership

Legal

Metrics

Negotiation Skills

Organizational Skills

Product Engineering

Programming Tools

Return on Investment (ROI)

Revenue Planning

Risk

Sales

Sales Management

Salesforce.com

Slack

Software as a Service (SaaS)

Startup

Team Player

Use Cases

Vision Plan

HaleyMarketing

This role involves supporting workstation hardware, Microsoft Office 365, Windows operating systems, audio-visual systems, and network connectivity while delivering excellent customer service. Candidates should be comfortable traveling between client locations, supporting end users onsite, and working collaboratively with IT teams to resolve technical issues efficiently.

Job Title: Customer Support Technician (Entry Level) Location: Jacksonville, Florida Duration: 2 Years<h3>Job Summary</h3>We are seeking an Entry-Level Customer Support Technician to provide desktop support, hardware/software troubleshooting, and technical assistance for end users in a fast-paced IT environment. This role involves supporting workstation hardware, Microsoft Office 365, Windows operating systems, audio-visual systems, and network connectivity while delivering excellent customer service.Candidates should be comfortable traveling between client locations, supporting end users onsite, and working collaboratively with IT teams to resolve technical issues efficiently.<h3>Key Responsibilities</h3><ul><li>Provide desktop and end-user technical support for hardware, software, and peripheral devices</li><li>Install, configure, upgrade, and troubleshoot desktops, laptops, printers, and mobile devices</li><li>Monitor and resolve assigned service tickets in a timely manner</li><li>Document troubleshooting steps, resolutions, and technical procedures</li><li>Install and support audio-visual and video conferencing equipment</li><li>Perform basic network and telephony troubleshooting</li><li>Support remote troubleshooting efforts by technical teams</li><li>Assist with software installation, configuration, and updates</li><li>Participate in equipment inventory management and surplus activities</li><li>Travel to remote sites to deploy and support IT resources</li><li>Participate in team meetings, projects, and departmental initiatives</li><li>Follow organizational policies, procedures, and quality standards</li></ul><h3>Required Qualifications</h3><ul><li>High School Diploma or equivalent required</li><li>Minimum 1 year of experience in:
<ul><li>Desktop support</li><li>Workstation hardware installation and maintenance</li><li>Technical support in Windows environments</li></ul></li><li>Experience supporting:
<ul><li>Microsoft Office 365</li><li>Windows 10 or newer operating systems</li></ul></li><li>Strong troubleshooting and customer service skills</li><li>Ability to work independently and manage multiple priorities</li></ul><h3>Preferred Qualifications</h3><ul><li>Associate degree with coursework in Information Technology</li><li>CompTIA A+ or Network+ certifications</li><li>Experience with:
<ul><li>Audio-visual systems</li><li>Video conferencing technologies</li><li>Basic networking concepts</li><li>Mobile device support</li></ul></li></ul>For more details reach at resumes@navitassols.com

NavitasPartners

Customer Support Technician (Entry Level) - 26-06055

Audiovisual

CompTIA Network+

Hardware Installation

Information Technology & Information Systems

Microsoft Windows Operating System

Mobile Devices

Network Administration/Management

Network Connectivity

Quality Metrics

Software Configuration Management

Software Installation

Telephony

Videoconferencing

Willing to Travel

TalentNest

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Internship IT Jobs in Jacksonville, FL

Desktop Support Technician (Contract) The Peak Organization

Desktop Support Specialist (PST work schedule) Insurance Office of America

Account Manager, Commercial - AI / Strategic Growth Method Recruiting

Customer Support Technician (Entry Level) - 26-06055 NavitasPartners

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