Serves as the front desk concierge, providing exceptional hospitality while managing front desk operations, including welcoming and assisting guests, answering and directing phone calls, handling deliveries and mail, responding to inquiries, and ensuring visitors are connected with the appropriate individuals or departments. Serves as a trusted partner to leadership by supporting projects, reports, presentations, and strategic initiatives; independently gathering information, maintaining confidentiality, coordinating stakeholders, tracking timelines and action items, and ensuring work is completed accurately, professionally, and within established deadlines.