This executive sets the long-range strategy and operating model for Real Estate Lending (REL) Servicing & Specialized Operations; advises senior executive leadership on portfolio performance, risk, regulatory developments, and investment priorities; and partners across Legal, Risk, Compliance, Technology, Data, Finance, Internal Audit, Member Strategy, and other enterprise functions. The Senior Vice President, Real Estate Servicing & Specialized Operations, provides enterprise leadership for Navy Federal's end-to-end mortgage and home equity servicing portfolio and the specialized operations that protect members, the institution, and the integrity of the real estate lending business.